SUMMARY:

• Software Quality Assurance (QA) Analyst with extensive experience in developing and executing technical test plans and procedures for web and mobile applications.
• Technical strength includes analyzing proposed system architectures customer requirements, preparing test plans and procedures, validating applications.
• Testing expertise comprises of developing test scripts, trouble shooting, defect management and generating reports detailing the test results .
• Leadership skills include scheduling projects, delegating work amongst team members and composing progress reports and matrices.
• Excellent presentation, negotiation and communication skills with end users, software developers and executives.
• Work independently or in a team - based environment to make immediate contributions.
• Extensive experience working in an Agile development environment.

QUALITY ASSURANCE SKILLS:

SQA Testing & methodologies Release Notes and Documentation Testing Test Automation

Test Plans, Usecases & processes UI & Browser Compatibility Testing Defect Tracking

Functional Requirements Analysis Data Interface & Migration Testing Agile Development

TECHNOLOGIES/TOOLS:

RESTful/WCF service testing Team Foundation Server (TFS) JAMA Tridion

Contiguous Integration Microsoft Test Manager WCFStorm CharlesProxy

WORK EXPERIENCE:

Confidential, NJ

Test Engineer

Responsibilities:

• Working as a Technical Test Engineer, responsible for reviewing user stories, writing test plans and executing them during each sprint.
• Also assisted in regression testing and product deployment support.
• Working in Agile methodology, Jira, Jama, Charles Proxy
• Hands on web, Mobile (IOS and Android Native App) testing and analyzing the API responses for same
• Involved in API functional testing using Charles proxy
• Experience in testing application in Mobile devices predominantly in IOS and Android platforms
• Strategy and Test Plan generation for functional, Automation test cases review, task assignment to offshore team, functional and performance test case execution
• Interact with clients and users to understand requirements and to validate design specifications
• Symbolicating and analyzing application crash logs
• Usage of Dynatrace and app dynamics in project for tracking usage, analyze user logs
• Hands on experience in Functional and Non Functional Testing

Confidential, Washington, PA

Responsibilities:

• Documented test requirements, developed test procedures, tests execution, and tests report outputs per plan and schedule for NUMI websites and mobile applications on iOS and Android.
• Identified, organized, and tracks defect fixes using Jira and/or Spira Test tracking tools.
• Assumed ownership across multiple projects concurrently.
• Interacted with Business Owners in the executing User Acceptance Testing and signoff.
• Worked with the business owners to analyze and elicit additional requirements.

Confidential,  New York

Mobile Applications QA Analyst

Responsibilities:

• Planned, scheduled, and executed test cases for functional, validation, end-to-end regression testing for Mobile Applications on iOS and windows platforms.
• Analyzed applications and errors, escalated issues to developers, and verified fixes.
• Performed application/platform upgrade validation to confirm all functionalities were functioning accordingly and user generated content were accessible post upgrades.
• Validated course content including all types of media including video, images and interactives.
• Developed test summary reports for upper management.

Confidential, NJ

Lead Software QA Analyst

Responsibilities:

• Delegated testing responsibilities to teams, assisted team members with formulating test scenarios for projects, collaborated with the team to resolve technical issues and review progress.
• Coordinated testing and acquired project status from offshore teams.
• Provided automation framework, test plan and coverage to offshore automation team for AP Video Archive and CustomNews portals. Provided daily status to the Team and Managers on progress and matrix. Executed automated scripts during QA cycles.
• Participated and provided input in the Defect Reviews, Root Cause Analysis, Quality Reviews, Requirement and Design Planning, Test Automation and feature planning sessions.
• Scheduled and hosted meetings to discuss customer concerns and issues, identified action items to improve software quality.
• Generated daily status report of the System test execution team, prepared progress reports, created charts and compared with historical data.
• Provided status report to executives which included customer issues and resolution approaches.
• Represented as a department Point of contact for the Third party Mobile external vendor which involved providing testing environment requirements, usecases and following up for testing progress and results.
• Hired, trained and assigned work to interns. Performed performance review and provided feedback to upper management.
• Performed one-on-one mentoring with offshore testers, conducted knowledge transfer sessions and provided technical guidance.
• Evaluated Selenium, WCFstorm, JIRA, TestCase management tools to address regression testing and defect tracking.
• Improved organization’s best practices for testing and documentation.
• Served as Subject Matter Expert (SME) for multiple Web and mobile applications teams.

QA Analyst

• Provided QA representation throughout the Software Development Life Cycle (SDLC) from product conception through launch; participated in requirements, design reviews and deployments with the Development, the Business and Product Design teams.
• Interacted with developers, system engineers, and testing teams to identify applications defects and remediation of discovered issues during tests.
• Verified defect fixes in the QA, Staging and Production environments; Logged, tracked and monitored status of all testing tasks and defects in the Web portal reporting system (TFS).
• Conducted manual testing of web services REST/WCF calls using Fiddler and WCFstorm tools.
• Provided support for the User Acceptance Testing (UAT) and response to the feedback from customers.
• Reviewed and validated end user documentation.
• Coordinated testing/developing efforts with multiple Mobile vendors; implemented the JIRA bug tracking tool to track all the Mobile-related defects with the Mobile vendors.
• Tracked dependencies with other AP application releases and cross-functional teams; proactively reported issues that may jeopardize the project delivery timeline.
• Updated and executed Selenium automation scripts for regression testing during each QA cycle.
• Executed tests for the AP Video portals (AP Archive, AP VideoHub and AP VideoUS) on various browsers which support interactions with end customers for selling archived and new breaking news video clips.
• Performed installation, Smoke, Functional, Exploratory, regression testing, Network testing, GEO Location / Location based testing for Mobile Applications (AP Mobile and AP’s mobile news application).

Confidential, NJ

Software Quality Assurance Engineer

Responsibilities:

• Reviewed requirements, test plans and worked with delivery managers and developers for planning and execution of tests, and communicate to the site team.
• Prepared detail system and integration test plans and based on system requirements, design documents and customer functional workflows.
• Conducted system testing, end to end, integration and regression testing of various call flows, including voice calls and SMS. This involved setting up environment, creating and executing test scripts, defect reporting and release deployment.
• Performed tests using the Telcordia’s Test Tool and checking for correct triggering wireless call flows and rules.
• Completed various test data & configuration set-up in co-ordination with the configuration team.
• Participated in weekly conference with development team, updating stake holders on testing & defect status and daily resolution status.
• Served as a Single point of contact between customer testing group and developers. Investigate customer reported trouble tickets and assigned to appropriate developers.
• Tested various protocols on Element Communicator and NMA (Network Monitoring and Analysis) Applications. Reviewed and executed Installation CSBs (customer service bulletin) documents for GUI and Server.
• Composed Release Notes and ftped application patches/software to FTP server.
• Developed/Maintained Element Communicator Automation Strategy/Plan document, including automation status.
• Provided monthly automation status to upper management.
• Executed UNIX Shell scripts to test Element Communicator database utilities.
• Provided guidance to non core or external team members regarding implementation of QMO process during SDLC.
• Participated QMO training session and ISO audits.