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It Sr Quality Analyst Resume

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TX

CAREER OBJECTIVE:

To achieve a challenging position in Software Testing and Quality Management in an esteemed organization as IT Sr Quality Analyst to utilize my skills and experience for the potential growth of the organization and myself.

PROFESSIONAL SUMMARY:

  • Over 5 years of IT experience in testing web - based software applications like Oracle, Main Frames AS400 applications and web services using Soap UI, E- commerce and Hybris.
  • Manual and Automation testing experience in Client server and Mainframe systems with strong knowledge about QA practices and methodologies.
  • Proficient in Software Development Life Cycle (SDLC) including test strategy preparation, test plan development, test case creation, test execution and bug tracking.
  • Strong knowledge about Confidential , IT domain and worked in Payer, Provider, Clinical IT, Pharmacy benefits, Membership & Eligibility and Claims related project
  • Experience in Web services testing, Data migration testing, System testing, functional testing, supporting UAT testing, turning data into information.
  • Experience in Defining, Developing the testable requirements from technical specification, identifying interdependencies.
  • Involved in setting up Automation Framework using selenium WebDriver and TestNG.
  • Performed manual and automated testing using tool like UFT, LoadRunner, Selenium. and maintaining test scripts using Mercury Quality Center/Test Director/ Rational Manual tester.
  • Experience in recording and tracking defects through quality center.
  • Ability to interact with cross-functional teams. Worked closely with Business Analysts, System Analysts, Developers etc. to track down the requirements.
  • Effectively Participate in Defects resolution, propose and design retest scenarios/cases/scripts, Maximizing work practices.
  • Strong SQL knowledge working with Client/Server and Mainframes.
  • Good knowledge/experience in automation using Excel with VB scripting and QTP.
  • Performed manual testing for assigned projects in Waterfall model.
  • Exposure and participation in walkthrough session, group meetings etc.
  • Provided timely updates on tasks to reporting supervisor.
  • Proficient in Agile Methodology.
  • Experienced in different types of testing like black box testing, white box testing, functional testing, GUI testing, System testing, Regression, Integration, load and stress testing, UAT and performance testing.
  • Have good knowledge on SQL query creation, execution and result verification.
  • Have good experience of testing tools like Quality Center, ALM (Application Life Cycle), Zeera and Soap UI tool.
  • Experience in preparing Defect Reports, Traceability Matrix.
  • Have good knowledge on QTP (Beginners level).
  • Excellent Interpersonal Skills and Analytical skills
  • Good analytical and communication skills. Enjoy learning new tools and technologies.

SKILL SET:

Test Management Tools: HP ALM, HP Quality Center, Jira, Testing Tools Selenium WebDriver, TestNG, Jenkins, SOAPUI, QTP, Manual Testing, Postman.

Bug Tracking Tools: JIRA, Serena Team Track, Bugzilla

Languages : C, C++, JAVA, Javascript, SQL.

Operating System Windows: server/NT/98, UNIX and LINUX RDBMS Oracle 9i - 11g, MS SQL server, MS Access, DB2, PL/SQL

Web Applications : J2EE, ASP, HTML, CSS, VB Script, MS Front Page, DHTML, NodeJS, XML, JSP

Web Servers: IIS, Apache Tomcat

Hardware: Client server and IBM Mainframe

Version Control / Code Mgmt: Apache Sub version (SVN), CVS, Git

CI/CD or build Tools: Maven, Gradle, Ant, Jenkins.

Documentation Tools : MS Office, Excel, MS-Word, Adobe Acrobat, and MS project

Management Tools: MS Visio, TFS, MS Office Suite Word, Excel and PowerPoint

Methodologies: Waterfall, Verification & Validation, Agile / Scrum

WORK EXPERIENCE:

Confidential, TX

IT Sr Quality Analyst

Responsibilities:

  • Understand the requirements.
  • Involved in Gathering requirements from Stake holders.
  • Documenting, analyzing, and validating detailed functional specifications and all the project requirements.
  • Documented system requirements and business requirements and created Requirement Traceability Matrix (RTM).
  • Coordinated and prioritized outstanding defects and system requests based on business requirements
  • Created change requests, review them with the team and publish the Change Request Document.
  • Was involved in creating requirement artifacts like Business Requirements Document (BRD) and Functional Requirement Document (FRD)
  • Provided estimates for Development Projects, set detailed schedules and expectations, delegated task among team members, monitored overall progress, and provided status report to upper management.
  • Draft and maintain Business Requirements and align them with functional and technical requirements.
  • Preparing test scenarios and test cases of high quality and avoiding leakage of defects to production from User acceptance testing
  • Logging test results and triaging issues with testing independently. Have received several compliments from the business team for identifying potential issues even before the testing phase started.
  • Preparing & executing detailed test plans and test scripts for both System integration testing as well as User acceptance testing which are of high quality.
  • Representing the QA team in various meetings with key stake holders to discuss status, defects for my functional area, impact analysis and provide inputs to project deadlines at both project and release level.
  • Understanding the business & technology of the client system for providing them with quality deliverables.
  • Creating guidelines for executing manual regression tests, automated tests. Worked closely with SME’s to make sure that test cases and test strategy cover every aspect to catch defects at initial stages of testing.
  • Data set up for System Test, Integration Test, Performance Test, Enterprise Test and Regression Test.
  • Implementing standard methodologies like Peer Review Process, Test Readiness Process and Test Case Standards.
  • Work with team to create, update and execute test scripts for product features based on requirements.
  • Performed all kinds of testing system, smoke regression and unit testing.
  • Client walkthroughs for all the artifacts like Technical specifications, Test conditions and other artifacts.

Confidential, RI

Software Developer

Responsibilities:

  • Understand the requirements.
  • Provided estimates for Development Projects, set detailed schedules and expectations, delegated task among team members, monitored overall progress, and provided status report to upper management.
  • Preparing test scenarios and test cases of high quality and avoiding leakage of defects to production from User acceptance testing.
  • Logging test results and triaging issues with testing independently. Have received several compliments from the business team for identifying potential issues even before the testing phase started.
  • Representing the QA team in various meetings with key stake holders to discuss status, defects for my functional area, impact analysis and provide inputs to project deadlines at both project and release level.
  • Understanding the business & technology of the client system for providing them with quality deliverables.
  • Preparing & executing detailed test plans and test scripts for both System integration testing as well as User acceptance testing which are of high quality
  • Creating guidelines for executing manual regression tests, automated tests. Worked closely with SME’s to make sure that test cases and test strategy cover every aspect to catch defects at initial stages of testing.
  • Data set up for System Test, Integration Test, Performance Test, Enterprise Test and Regression Test.
  • Implementing standard methodologies like Peer Review Process, Test Readiness Process and Test Case Standards.
  • Work with team to create, update and execute test scripts for product features based on requirements.
  • Performed all kinds of testing system, smoke regression and unit testing.
  • Client walkthroughs for all the artifacts like Technical specifications, Test conditions and other artifacts.
  • Clarifying requirements, understanding design requirements and creating Test Strategies / Plans/ scenarios/scripts etc., develop and implement automation using selenium Webdriver and Java.
  • Implement automation tests using Selenium WebDriver, Java, Selenium Grid, Maven.
  • Developed Test Framework in selenium for UI Regression Test Automation and when necessary, and potentially execute Unit Test Automation.
  • Automated various critical points identified in functional testing using selenium web driver.
  • Devolved and automated regression test cases with positive scenarios selenium web driver.
  • Evaluate the testing steps in the form of test scripts and related test cases.
  • Preparing & executing detailed test plans and test scripts for both System integration testing as well as User acceptance testing which are of high quality
  • Validating test results
  • Preparing test scenarios and test cases of high quality and avoiding leakage of defects to production from User acceptance testing
  • Logging test results and triaging issues with testing independently. Have received several compliments from the business team for identifying potential issues even before the testing phase started.
  • Provided feedback to Analysts and Developers on test results
  • Organizing and storing reference information about tests and test cycles in
  • Requirements from the Requirements Traceability Matrix (RTM), were traced to testcases. Requirements are managed through Rational Requisite Pro
  • Effective defect tracking through Rational Manual Tester.
  • Interacting with Business for getting the requirements for User acceptance testing and have a good rapport with Client partners.
  • Reviewed and provided feedback on Test scenarios, case/scripts, and data to team members as well as onshore team members.
  • Effective planning and working with multiple client vendors
  • Worked on Confidential EDI 834, 997 formats for Membership Enrollment as well as Agent Commissions system (Membership & Billing area)
  • Worked on Various web portals like CHP, health care portals, Agent and group portal, Benefit focus e-Billing Portal
  • Performance testing, Cross-functional testing and End-to-End testing including external systems.
  • Test strategy document as part of test data preparation process to make sure that the data is unique for each and every functional area.
  • Identifying and securing unique/appropriate test data for the test scripts
  • Data set up or System Test, Integration Test, Performance Test, Enterprise Test and Regression Test.
  • Creating test data with Automation of Rational Robot and VB Script.
  • As a part of value addition to the project, I took initiatives like “Regression test bed”, Preparing understanding documents on each of the project modules, proposal for automating the functionalities, etc.
  • Developing few tools using REXX to minimize the routine/redundant activities. Example: FTP tool for Parm verification and Job scheduler tool.
  • Web services for key functionalities of the project. XML data validation
  • Peer reviews and group reviews
  • Client walkthroughs for all the artifacts like Technical specifications, Test conditions and other artifacts.
  • Working with interfacing of various external systems like claim adjudication, Provider details, CMS data processing.

Environment: Test Director/Quality center, QTP, VB Script, COBOL, DB2, CICS, JCL, VSAM, REXX, Expeditor, Endeavor, FTP, NDM, Web services, XML, Web services.

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