QA Lead Resume

SUMMARY:

Over 17+ years of experience in the field of Telecom in Developing QA Standards, Test Plans, Test Strategy, and Test Cases based on Business and Functional requirements.
Total of 14+ years of Manual testing and 5+ years of Automation testing.
Strong Experience in Manual Progression, Regression & System Test execution. Additionally Database, Integration, Smoke and Risk Based Testing
In - depth understanding of Software QA LifeCycle
Hands-on experience in testing web and mobile software applications
Good Communication, Co-ordination and team skills. Well organized with excellent leadership skills and commitment to deliver on schedule
Ability to work under pressure, flexible & detail oriented attitude

SKILLS:

Programming Languages: PL/SQL, HTML, XML, Visual Basic, Java, C, C++, .NET

Operating systems: Windows 8/Vista/XP, Mac OS X, iOS, Android OS, Linux/Unix

Browsers: Internet Explorer, Firefox, Chrome, Safari, Opera

Bug Tracking: Clear quest, IDTS

DB / DB Tools: MS Access, SQL, Oracle, dBase

Test Tools: QC ( Quality center), RQM (Rational Quality Manager)

Protocol: IMAP (Internet Mail Access protocol),VOIP, SMTP, IPV6, IPV4, TCP/IP

Test Simulators /Load test: SMSC (Short message service center), AE ( Access Engine), MGTS, Win runner and load Runner

Codec: AMR, WAV G711A, WAV G711U, AMR-WB

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Responsibilities:

Experience in GUI testing, Functionality testing, Integration testing, Performance testing, Stress testing, System testing, Front-end testing, Backend testing and Regression Testing of Client/Server and Web based applications on various browser. Includes 85% Manual Testing and 15% of Automated Testing.
Responsibility for quality of VAS products - Insight3, ANP, Insight 4
Troubleshooting LAN, Switches, Hubs, Proxy Servers, TCP/IP, Cabling, Internet, and Email. Administering LAN.
Experienced in Testing of developed IVRS and VAS Application and Telecom Server Products.
Experienced in Analog, Digital and IP based Telecom Interface.
Remote desktop support through VNC, Team viewer, LogMeIn.
Knowledge in Installing and Configuring Analog and Digital Dialogic cards with related software’s.
Good knowledge/experience of Telecom, IN, VAS and related technologies (like SMS, MMS, VMS, GPRS, IVR).
Promotion Configuration and implementation
Good Knowledge of SS7, VOIP.
ATP support for the customer in customer testing phase and field/site support
Providing inputs to higher management on time and effort estimation. Assessing the risks and also preparing mitigation plan
Assessing individual performance and providing guidance, leading to improvement trainings and control measures
Good Communication, Co-ordination and team skills. Well organized with excellent leadership skills and commitment to deliver on schedule
Participated in development of test documentation - Manual test cases, manual test suites and plans
Created detailed test cases for functional, regression, and release acceptance testing
Performed GUI, Functional, Usability, and Boundary and Regression tests in order to test the stability and usability of software application under test
Analyzed software failures, reported issues to Bug Reporting System: Clear quest
Prepared Test Summary Report
Interacted with Business Analysts, Sourcing and Modeling teams and Project Managers during all phases Prior to QA phase.
QA lead for the project responsible in planning and mentoring the Onshore and Offshore QA team.
Participated in Walkthrough and Periodic Meetings with Clients, Business and Development team leads to coordinate, resolve and schedule testing efforts.
Chair the Application level weekly QA meeting to discuss project updates, defects, design gaps, brainstorm possible solutions

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