CAREER OBJECTIVE

Software/QA/Test Engineer with competency & practical experience creating & maintaining Test Plans, Test Cases & Test Scripts for web - based, client-server and mobile applications throughout the phases of SDLC. I’m currently seeking a challenging opportunity in as QA/Manual/Automation/Mobile Test Engineer/Analyst

SUMMARY:

• Hands-on experience on performing test activities throughout the phases of SDLC, STLC & Bug Life Cycle
• Competent in designing Test Plans, Test Cases and from Use Cases, User Stories, Mockups/Wireframes
• Proficient performing Functional, Integration, Regression and System Testing for Web & Mobile apps
• Expertise using various Test/Defect Management tools - HP QC/ALM, Sprinter, Jira, TestComplete
• Able to create reports for management on Defects, Test Status, Execution, Regression Coverage
• Backend/Database Testing experience using SQL against Oracle, MySQL, DB2
• In depth understanding of SDLC, Methodologies, Test Planning, Test Design, Test Execution & Reporting
• Experienced various development environments -Waterfall, Iterative, Agile/Scrum & XP
• Ability to prioritize, solve complex tasks and recognize and escalate risks without supervision
• Advanced proficiency with Oracle & MySQL and writing SQL querie s to validate data
• Proven abilities to work with diverse team of individuals with different needs and objectives
• Strong Manual Testing proficiency using best practices and leveraging any test management tools
• Ability to work in fast-paced environment and interact effectively with onsite & offshore team members
• Excellent experience in working on highly dynamic Agile env and participating in Scrum and Sprint Meetings
• Highly focused & goal-driven to meet the pressures of rapid turnaround with high quality output
• Self-managed & ability to adjust competing priorities & allocate time as necessary to get the job done
• Excellent verbal and written communication skills in expressing ideas clearly to individuals and groups
• Ability to work independently and resourcefully in a highly multi-tasking environment

TECHNICAL SKILLS:

Operating System: Windows XP, Windows 7, Mainframe, Apple/Mac OS, iOS, Android

Language & Network: HTML, CSS, JavaScript, Java, SQL, PL/SQL, J2EE, C, C++, VBScript, RoR, Python, PHP, TCP/IP, Telnet, HTTP, FTP

QA/Testing Tool: HP Quality Center/ALM, HP QTP/UFT, HP Sprinter, Trello, TestComplete, SnagIT, Android Studio, Jira, Appium, Zaplin, BrowserStack

Databases: Oracle, SQL, TOAD, SQL Developer, PL/SQL, SQL Server 2000, DB2

Tools: & Browsers: MS Office, Sharepoint, MS Projects, Visio, IE, Firefox, Safari, Chrome, Opera, Jenkins, Lucidchart, InvisionApp, Xcode, GitLab

PROFESSIONAL EXPERIENCE:

Software Engineer in Technology - QA

Confidential, NY

• Designed, developed and wrote Test Plans, RTM, Test Cases and Test Scripts from project documents
• Attended working sessions with Devs, PM, Design and QA team throughout the phases of SDLC
• Participated in Sprint Planning Meetings to better provide testing supports based on Devs Backlog Story Point
• Participated in the Daily Stand-ups to update team about QA activities, next tasks and possible blockers
• Performed Cross-browser Testing on various browsers and OSs using BrowserStack for Potbelly
• Increased Mobile Test Cases & performed Regression Testing for Shake Shack on both iOS and Android
• Used Android Studio, CouldApp, Appium and Xcode for various mobile test activities for numerous projects
• Reviewed wireframes and prototypes created in InvisionApp for Shake Shack, Potbelly and Tulerie projects
• Worked very closely with Developers in reproducing Issues within Jira and running Regression Test Suite
• Create and prioritized Mobile Test Cases for execution & automation for Tulerie and Shake Shack
• Used Slack to communicate with team members and joining group meetings
• Managed newest & most frequently used iOS and Android devices into Confluence for test execution
• Used Jira as central location for Test Cases and Defect management for all projects
• Extensively used Jira for logging, reporting and tracking defects from Issues tab and tracked them to closure
• Performed E2E Mobile & Regression Testing on Shake Shack which received W3 Awards Silver Winner
• Executed mobile test activities on physical mobile devices & versions - iPhone, Samsung Galazy, HTC

Software Test Analyst

Confidential, NJ

• Designed, developed and wrote Test Plans, RTM, Test Cases and Test Scripts from project documents
• Participated in formal and informal Walkthrough Reviews & KTs throughout the phases of SDLC
• Defined test methods and created test plans for MerckConnect, MerckEngage & Mobile App projects
• Maintained & enhanced Project Test Plan & Test Execution Reports and QA Monthly Reports
• Performed Mobile & Regression Testing for iManage Migrain, MyHealthMatters apps using PerfectoMobile
• Used Sharepoint & HP QC/ALM as repository for Test Plans, Test Cases, Test Scenarios and Test Scripts.
• Create comprehensive and well-structured test plans and test cases for mypet.com and GoodStart Minutes
• Developed Actions, Functions and performed Regression Testing for major releases using HP QTP/UFT
• Collaborated with Devs early on in the testing process to develop Test Cases and Scripts for parallel projects
• Performed functional, integration and system testing of applications and reports on Mobile Apps
• Applied through selection process of Test Cases to convert to Test Scripts using HP QTP/UFT
• Maintained effective communication with the project software engineers on project testability & RTM
• Wrote SQL queries to check data integrity & validity against Database for MerckConnect products
• Worked very closely with dev team throughout SDLC & BLC to verify & triage Defects via HP QC/ALM
• Performed User Acceptance Testing (UAT) with SME in UAT environment prior to Prod release
• Represented QA team in Daily Standups to update the status of testing, defects & automation coverage
• Provided on-call support during releases with on-shore and off-shore teams on weekends/after-hours

Quality Assurance Tester

Confidential, VT

• Reviewed requirements specs and technical design documents to provide test estimations & deliverables
• Ensured that requirements stated are correct, unambiguous, and verifiable by working closely with BA & SME
• Developed Test Case & Script for MyHealth Online, Symptom Checker, Pay My Bill, Claims and EDI
• Used HP QC/ALM for logging & reporting Defects along with steps to reproduce and best practices
• Created and executed Test Scripts & Test Cases using HP QC/ALM & HP QTP/UFT for parallel projects
• Actively worked with Dev team to verify Defect fixes and updated Defect status in HP QC/ALM
• Performed System, Regression, Smoke and User Acceptance Testing (UAT) for MyHealth Online portal
• Assessed existing Test Case repository and selected Test Cases for Regression Testing and maintain RTM
• Used SQL queries in Oracle to validate data of Doctor Finder, My Chart, Appointments, Pay My Bill
• Automated existing Manual Test Cases in HP QTP/UFT using Functions, DT, DP & advance VBScripting
• Provided detailed Defect reports exported from HP QC/ALM and presented to project team on weekly basis
• Participated in project meetings to provide updates on testing deliverables, testing milestones
• Performed functional, data validation, and created robust Regression Suite for online UVM Symptom Checker
• Performed Cross-browser Testing & Manual Testing on various browsers & OSs using BrowserStack
• Participated in after business hours testing and production support as required

QA Tester

Confidential, FL

• Worked with Devs, PM, BAs to continually support and perform test activities throughout the SDLC phases
• Performed Manual Testing extensively using HP QC/ALM & BrowserStack for Cross-browser Testing
• Wrote Test Cases & Test Scripts for My Confidential, OD Anywhere and Order Tracking after reviewing Design and Technical Specs for through test coverage
• Designed and created test conditions and scripts in building test automation framework with offshore team
• Identified and reported high-severity Defects & SCRs to QA Lead with best practices for further assessment
• Supported Prod deployment and performed User Acceptance Testing (UAT) along with SMEs
• Performed Manual Testing by analyzing Requirements, soliciting & designing Test Case, and logged Defects
• Arranged meeting with Subject Matter Experts (SMEs) and Developers to understand web features
• Create comprehensive test plans for Manual and Automation Testing for online My Confidential
• Attended Daily Stand-up Meeting with the development & offshore teams and provided QA update
• Actively used HP QTP/UFT to create automated suite for Regression Testing & increase test coverage
• Properly communicated bug severity, escalated and prioritized accordingly based on the severity and impacts
• Performed Backend Testing, data retrieval and validation using SQL queries on Oracle by TOAD
• Managed multiple test environments, and followed best practices of testing across various environments