CAREER OBJECTIVE

Experienced & hands - on Quality Assurance (QA)/Software Test Engineer/Analyst with expertise in Manual, Mobile & Automated Testing throughout the phases of Software Development Life Cycle (SDLC), STLC & BLC. I’m currently seeking a rewarding position to better contribute to products with vast knowledge and skill sets.

SUMMARY:

• Over 6 years of experience as QA/UAT/Manual/Automation Test Engineer testing Web-based, client-server and Mobile applications in Agile/Scrum, Iterative & Waterfall environments
• Well-versed in supporting multiple & parallel mid to large scale projects with tight schedules
• Expert in performing Functional, Regression, System/E2E, Smoke, Usability and Cross-browser Testing
• Professional experience collaborating with BA, Developers, Business Users and Stakeholders
• Experienced in enhancing Web Test Automation Frameworks for E2E scenarios using VBScript
• Deep understanding of Software Development Life Cycle (SDLC) & QA Testing Process
• Business Analysis knowledge with strong analytical and problem solving skills in fast-paced environment
• Strong communication skills and able to show and drive remote meetings with various levels of audiences (Developers, SMEs, Business Users and/or Management)
• Competent in writing, executing and maintaining Test Plans, Test Cases, Test Scripts &RTM
• Proven ability to manage and prioritize multiple, diverse projects simultaneously
• Testing experience throughout the phases of Software Developing Life Cycle (SDLC)
• Experience in Mobile Testing on various OSs & environments - iPhone, iPad, Android, Kindle, Amazon Fire
• Hands-on performing Backend Testing on Oracle & IBM2 Databases using TOAD and SQL Developer
• Well-versed with the SDLC Phase within Waterfall, Iterative, Agile/Scrum and XP environments
• Experience in developing robust Regression Test Scripts and schedule to run on nightly basis
• Excellent analytical and creative problem-solving skills and ability to proactively communicate status
• Highly self-motivated and directed to work independently with minimal supervision, but also comfortable working in a team-oriented, collaborative environment
• Ability to prioritize competing demands, manage multiple concurrent tasks, adapt to changing priorities and working in self-managed projects or as a team member

TECHNICAL SKILLS:

QA Testing Tools: HP Quality Center/ALM, HP QuickTest Professional (QTP)/UFT, TestComplete, Jira, Zyphyr, Firebug, Chrome DevTools, Firefox Developer Tools, BrowserStack

Operating System/OS: Windows 7, Windows 10, Mac OS, UNIX, Linux, Mainframe, Android, iOS, Bada

Language/Database: HTML, CSS, Java, JavaScript, Ruby, Python, J2EE, C++, Perl, Oracle, SQL, PL/SQL, MS SQL Server 2000, DB2

Testing Levels: Unit, Integration, System/E2E, Smoke, Regression, SIT, UAT

Microsoft Tools: Microsoft Office Suite, Word, Excel, SharePoint, Outlook, Visio, Projects, Skype

Browsers: Internet Explorer (IE), Firefox, Safari, Google Chrome, Opera, Edge, UC Browser

PROFESSIONAL EXPERIENCE:

Quality Assurance Engineer

Confidential, NJ

Responsibilities:

• Reviewed Use Cases, User Stories and Project Plan to design Test Plan, Test Case & Test Script
• Intensively used HP ALM to design Test Cases, logging & tracking Defects throughout SDLC
• Collaborated with BAs and SMEs in requirements analysis and the development of effective Test Plans for MoS - Member Online Services, Horizon MyWay & PAM projects
• Minimized the progression of defects increasing automation coverage & performing Regression Testing
• Interpreted Horizon My Way Use Case diagrams, data models, and prototypes into testing deliverables
• Analyzed Manual Test Cases and functional specs of Horizon My Way for test automation using HP UFT
• Communicated test progress, test results, and defect status to project team during Daily Stand-up Meeting
• Worked with Development and Business Analyst teams to assist in the documentation, reproduction, repair, testing, and verification of defects using HP ALM & Test Complete
• Apply solid understanding of the Software Development Life Cycle and Bug Life Cycle for test management
• Maintained test environments to ensure readiness and availability for nightly Regression and daily test runs
• Partnered with SMEs and BAs to perform Manual & Automated Testing on Membership Eligibility scenarios
• Performed UAT - User Acceptance Testing for MoS - Member Online Services & PHRM modules
• Created & ran Test Scripts using HP QTP/UFT in accordance with Project Plan and Automation Test Plan
• Performed compatibility, responsiveness & cross-browser testing on multiple mobile devices/browsers
• Created Mobile Test Plans for Horizon Blue Mobile & used PerfectoMobile to Mobile Test
• Enhanced & maintained Automation Framework of Horizon MyWay using HP QTP/UFT, Excel, and DP
• Developed Custom Checkpoints for Automation using StrComp, GetROProperty & Conditional Statements
• Performed Mobile Testing on Horizon Blue Mobile on various devices - Android, Blackberry, iPhone & iPad
• Performed cross browser testing on leading browsers using BrowserStack
• Created SQL queries to validate DB2 tables and for test data retrieval of Membership and Claims
• Perform Positive testing and Negative testing against requirements and thinking beyond happy path

Functional Test Analyst

Confidential, IL

Responsibilities:

• Analyzed functional & non-functional requirements, participated in product design reviews to solicit functional requirements, product designs & schedules to develop Test Plans & Test Cases
• Performed thorough Regression Testing for Balance Rewards after bug fixes & new builds deployed
• Worked closely with PO to understand User Stories & data models create corresponding Manual story-tests
• Documented defects using HP ALM and Jira, and report defects to appropriate Dev with best practices
• Created Test Plan for Balance Rewards from specifications and verbal communications with Bas & SMEs
• Supported Sprint activities by detailing test cases needed to verify scenarios from Sprint Backlog
• Actively participated and represented QA team Daily Stand-up Meetings provide test progress & defect status
• Developed Manual Test Cases and Test Scripts using HP UFT for 340B Complete and Client Portals
• Designed scenarios and gathered test data that focused on business flows across integrated systems
• Developed and maintained functional Test Cases and other test artifacts like the test data, data validation, Test Harness, and automated scripts for Balance Rewards & 340B Complete
• Created various Metrics & Analysis from HP QC/ALM as well as status read-outs to upper management
• Held and facilitated Test Plan & Test Case reviews with cross-functional team members and for approvals
• Validated test deliverables meet functional and design specifications and requirements for 340B Complete
• Reported defects with best practices and verified defect fixes using HP ALM & Jira multiple projects
• Developed Test Scenario/Test Cases/Test steps for Positive and Negative Testing requirements
• Communicated findings to other team members and the client as appropriate via HP QC/ALM
• Used HP UFT to create Test Scripts in increasing automation coverage to 87% by using DP, Actions, Excel, FSO, Functions, and Checkpoints for AnswerWell Workplace and AnswerWell Consultant Portals
• Prepared weekly reports, interim test reports, build status reports Go/No go reports for QA Lead

QA Analyst

Confidential, NY

Responsibilities:

• Worked with SMEs & business users for Test Case design & development of Test Plans
• Identified test requirements from specifications, mapped test case requirements to business requirements and created a test coverage plan for ColumbiaHouse, Bookspan & Literary Guild
• Developed new customizations in HP ALM projects as an Admin as per user requirements
• Prepared weekly QA status briefings with proposals for resolving defect with QA Lead
• Logged & reported defects in HP ALM and Jira with best practices and steps to reproduce
• Converted manual T est Cases to automation Test Scripts using HP UFT for Bookspan
• W orked closely with Engineering & DBA team, and met aggressive goals & test deliverables
• Developed T est Cases, U A T T est cases, T raceabilit y, an d T est Summary documents
• Developed and maintained custom library, DP, Share OR using VBScript in HP UFT
• Created SQL queries for data validation of online purchases and rewards
• W orked with Automation T esters and Developers to ensure proper Manual T esting coverage
• Performed Regression T esting & retested functionalities to make sure defect resolution is completed
• Built, documented and executed T est Scenarios and T est Cases for Bookspan & Literary Guild
• Performed Functional, Regression an d User Acceptance T esting for ColumbiaHouse & Literary Guild
• Updated T est Results in HP ALM and validated in accordance to Requirements T raceability Matrix (RTM)