Contractor - UAT Testing Lead Resume - Hire IT People

PROFESSIONAL SUMMARY:

15 years of UAT testing experience with a focus on driving results and creating efficiency for the customer.
8 years of experience as a team lead.
Strong partnerships with both Business and Technology to ensure quality products.
Led the initiative to implement the team training and knowledge repository to ensure the adoption of best practices and testing standards.

TECHNICAL SKILLS:

Requirements analysis, Test planning, Test development, Test execution, Test reporting, Test result analysis, Defect Retesting, Regression testing, Test Closure, Production support.
Testing Performed: Alpha and beta testing, Functional/black box testing, Integration testing, System testing, System integration testing, Regression testing, Operational Acceptance Testing (OAT)/Also known as operational readiness testing, Ad hoc Testing, Testing in a an agile development cycle.
Agile methodology, SharePoint, ALM/Quality Center, Jira, SQL

PROFESSIONAL EXPERIENCE:

Confidential

Contractor - UAT Testing Lead

Responsibilities:

Test lead on Multi - million dollar projects/program.
Uat lead for a team of 5 testers.
Requested access for UAT team members and Business testers.
Created onboarding checklist and process for new UAT contractors.
Created training process for UAT contractors.
Interviewed potential candidates for the UAT team.
Mentored UAT team mates.
Created UAT documents
Organized UAT SharePoint and archiving process.
Created test cases and test plans. Wrote use cases and worked with the business to create use cases for testing.
Defect reporting.
Coordinated testing with SIT team.
Reported testing metrics.

Confidential

UAT Testing Analyst / Offshore team lead/liaison

Responsibilities:

On time completion and wrap-up of project. This process included agile documentation.
Tests pricing, servicing and work with originations groups for Confidential .com testing as well as other Citi websites.
Creates test scripts, test plans and sizing on web projects for servicing, retail and originations including HAMP, HARP and the OCC Independent Foreclosure Review website.
A Subject Matter Expert for Confidential and payment transactions, Click to Chat, Escrow, Homeowners Assistance and Year End.
Perform monthly Transactional testing for Risk and Control Self-Assessment ( Confidential ) for Confidential .com
Works with Share Point daily and is accustomed to a fast paced and agile development cycle.
Preforms integration testing and coordinates testing with other test teams and IT.
Familiar with development cycles.
Creates User stories for agile web testing.

Confidential

UAT- UAT Testing Analyst /Testing Project Coordinator

Responsibilities:

Created test scripts, test plans and sizing on testing projects for servicing consisting of web, work-stations and mainframe testing.
Created scripts and tested acquisitions. Mapped fields from different data bases and created reports for testing.
Lead an offshore Automation team to automate regression libraries. Created Knowledge keys for the automation team
Wrote the automation scripts from existing regression libraries.

Confidential

UAT- UAT Tester

Responsibilities:

Confidential

Customer Care Representative

Responsibilities:

Provided phone and email based support to customer inquiries about their mortgage account status, Escrow and related payment information.
Designated research project participant working with Business solutions and IT on various projects dealing with mortgage and Insurance data, compliance and data mining as well as data scrubs.

Confidential

Lien Release Processor - Escalations, Redo processor and cold case researcher

Responsibilities:

Developed new testing process for Confidential, a mortgage database system. Worked with the business and IT groups to clarify requirements.
Proposed and lead a project to conserve relevant archival information from an obsolete data base to an oracle data base. To preserve the integrity of the information and allow it to be accessed and distributed for legal and compliance purposes.
Increased team’s case resolution by creating and sharing a list of information resources including publically available government data via the Internet as well as existing company tools and databases.

Confidential

Contractor- Lien Release Processor Responsibilities: