Full Stack Engineer Resume

TECHNICAL SKILLS:

Strong: JavaScript, jQuery, Node.js, Confidential, React.js, MongoDB, Mongoose, HTML, Git

Experienced: Redux, Mocha, Chai, Angular.js, Backbone.js, Material - UI, CSS, Confidential, D3Webpack, MySQL

PROFESSIONAL EXPERIENCE:

Confidential

Full Stack Engineer

Responsibilities:

Implemented Redux framework to increase scalability of React.js front-end functionality
Provided tone analysis of users’ tweets, using IBM Confidential Tone Analyzer and graphing results with Confidential
Enabled easier expansion of back-end functionality through modularization of server dependencies and implementation of initial testing
Enhanced project development and testing through integration of Confidential server with Webpack

Confidential

Full Stack Engineer

Responsibilities:

Enhanced answer functionality to include editing of answers by building on existing codebase
Increased interactivity and usability, using Angular.js to implement voting on questions and answers, along with sorting by votes

Confidential

Product Owner | Full Stack Engineer

Responsibilities:

Created the foundation for a scalable user interface, using React.js to implement front-end architecture
Established a consistent and professional design theme by incorporating Material-UI components
Improved data access for end users and internal processes through refactor of back-end MongoDB implementation
Facilitated easier introduction of new features by future teams, using React.js to modularize front-end design

Confidential

Quality Assurance Contributor

Responsibilities:

Facilitated call review sessions to ensure scoring variance < 5% between corporate partners, outsource contractors, and internal management
Designed a set of universal QA guidelines, establishing consistent expectations across campaigns and functions
Developed Excel reporting for management, tracking performance trends at the agent and attribute level

Confidential

Executive Resolutions Coordinator

Responsibilities:

Resolved escalated customer service issues on behalf of executive management and corporate partners

Confidential

Quality Assurance Associate

Responsibilities:

Evaluated customer service calls and provided coaching feedback to support customer satisfaction goals and employee development