SUMMARY:

• Quality Analyst with over 9 years of experience in testing applications in Healthcare, Home Mortgage, Finance, Life/Crop Insurance, and Banking. She is currently working with Confidential as Senior Test Engineer.
• Excellent knowledge and experience in test planning test creation, test execution, test results analysis and reporting.
• Extensive experience in System testing, Functional testing, Integration testing, Regression testing, Unit Testing, Sanity Testing, Data Driven Testing, Regression testing, End - to-End Testing, GUI testing, Back-end testing, White Box testing, in different stages of QA process and supporting UAT.
• Proficient in Quick Test Pro (QTP) and Quality Center (QC)/ALM(11.0), MTM 2013, TFS.
• Proficient in performing mainframe testing (AS/400, IBM I Series).
• Experience working in an onsite/offshore model.
• Solid experience in working with clients as part of requirement gathering and user acceptance meetings.
• Single handedly lead UAT Demo/Walkthrough for Business Sponsors.
• Strong skills in analyzing business specifications with proven track record in developing Test Plans, Test Scripts and Test Cases, and execution while keeping Verification and Validation Criterion in focus.
• Experienced in web based testing developed in .net, java, C++.
• Strong experience of working in Waterfall and Agile and SCRUM development environment.
• Experience in executing Automated Test Cases/Scripts utilizing Quick Test Professional (QTP) based on defined Business Requirements/Functional Specifications.
• Expertise in claims testing and processing for payment - worked closely with claims adjudicators.
• Expertise in creating the test suite to perform regression testing across various releases and builds for Application under Test.
• Expertise in testing of various web-based, object-oriented, client-server and multi-tier applications and experience in Backend Database (SQL Server, Oracle, TOAD) Validations.
• Worked on various web based testing projects involving unit testing, automation, regression, integration, validation, systems, performance and load.
• Adept at using both manual and automated testing tools for performance, stress/load, positive and negative, functionality, system integration and regression tests.
• Experienced in analyzing Functional Requirement Specifications (FRS) and conversant with System Design Specifications (SDS).
• Reporting, Defect & Change tracking, Monitoring & Managing the process using E-Track, Clear Quest, JIRA, Remedy, TFS.
• Handled critical escalation testing for clients.
• Experienced in validation with Soap/XML, TIBCO and JSON.
• Experience in documenting using MS-Office tools including Word, Excel and PowerPoint.
• Superior analytical, troubleshooting and presentation skill.
• An enthusiastic and goal-oriented team player possessing excellent communication and interpersonal skills with high level of adaptability.
• Self-motivated individual highly regarded for operational disciple and commitment.

TECHNICAL SKILLS:

Operating System/Platform: Windows 7/XP Professional/Vista/2000/NT/98, IBM i-Series/AS400/CBO, Black Knight Financial Services

Testing: Unit, Functional, Black Box, White Box, System, Integration, Regression, Performance, Stress/Load, UAT

Testing Tools: QTP, Quality Centre, REST clients, Load Runner, API, E-Track, ClearQuest, SOAP UI

Testing Methodologies: Waterfall, V Shape, Agile, SCRUM

Technologies/Platforms: PHP, C#, MS.Net, XML, C, C++, HTML, DHTML, Java, SSRS, TIBCO

Defect/Bug Tracking Tools: HP Quality Center, Visual Studio Team System, Rally, JIRA, Bugzilla, Microsoft Test Manager 2013 ( 1.0)

DBMS: Oracle 9i/10g/11g RAC, MS-Access, MS SQL Server, T-SQL, PL/SQL, TOAD, Oracle SQL Developer

Version Control: CVS, Microsoft VSS, Microsoft TFS

Servers/App Servers: IIS 5/6/7, Windows Server 2000/2003/2008

Ancillary Skills: MS Word, MS Excel, MS PowerPoint, MS Outlook

Domain Knowledge: Finance, Life/Farmers Insurance, Banking, Healthcare, Telecommunication, Home Mortgage

PROFESSIONAL EXPERIENCE:

Confidential

Senior Test Engineer

Responsibilities:

• Monitored the successful completion of quality assurance effort at every phase following Agile SCRUM SDLC process.
• Identified and documented positive and negative test scenarios through analyzing different UML diagrams - Use Cases, Activity Diagrams, Swim Lanes Diagrams, and Data Flow diagrams.
• Designed and build Test Plan, Test Cases, and Test Scripts for the application as per the business requirements, functional specifications, and business rules for each release.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data, and Traceability Matrix.
• Performed Functional testing, Integration testing, System testing, GUI testing, Database Integrity testing, Performance testing, Negative testing, Positive testing, Smoke testing, and Regression testing
• Worked in an Agile Methodology.
• Performed end-to-end ETL process testing verifying data source, target database, and business rules as per data mapping document
• Conducted database validation to verify triggers, dependencies, constraints, relationships, and data objects are in accordance to ER data model
• Comprehensively contributed in User-Acceptance Testing (UAT) by closely assisting business users / developers
• Employed Microsoft Test Manager and TFS as repository for testing deliverables and to manage defect tracking lifecycle - logging test cases, capturing defects, and generating reports
• Migration of test cases from Quality center to Microsoft Test Manager.
• Documented Requirement Traceability Matrix (RTM) to track test cases versus system specifications and ensure that specifications have been developed, tested, and implemented
• Executed complex SQL scripts to perform data analysis, data load testing, and generate reports
• Created scenarios for stories and test case creation.
• Responsible for generating various reports like Test Case Execution, Daily status report, and weekly status reports for testing process
• Conducted review meetings, walkthroughs, JAD sessions, and status meetings with development team, project stakeholders, and QA team all through the project
• Track and report upon testing activities including testing results, test cases coverage, required resources, defects discovered, and status updates
• Created daily progress report for the team and performed formal defects review meeting.

Environment: MTM, QTP, UNIX, Windows 2000/XP, SSIS, SQL Server, Management Studio, MS Office, SOAP XML Web Services, TFS

Confidential

System QA Analyst

Responsibilities:

• Analyzed and reviewed the user/business requirements and functional specs documents.
• Analyzed the Test Scenarios and Conditions for each cycle.
• Raised Change request to get approved.
• Generate and implement templates for Test Plan, Test Cases, Business Analysis, Test Defect Log, Test Case Checklist, etc.
• Maintained Requirements Traceability Matrix (RTM).
• Worked in an Agile Methodology and waterfall methodology.
• Attended daily stand ups and sprint planning meetings every two weeks to review the user stories.
• Experienced with one liner scenarios and ambiguity session.
• Participated in writing HLS (High Level Scenarios) Test Plans, Test Strategies, Test Scenarios and Test Cases from business and functional requirement documents.
• Work with XML/TIBCO Documents as part of data validation.
• Developed test plans, written test cases, for functional testing purposes.
• Prepared the Test data (Input files) for interpreting the positive/negative/regression results based on the design requirements.
• Work with and guide offshore team of 4.
• Review test cases, and test plans developed by offshore team.
• Performed Black-Box Testing and Functional testing, regression testing.
• Used T-SQL’s and verified SQL Server database for the purpose of data verification.
• Involved in validating the data, which has been populated into the database tables using SQL Server Management Studio Interface.
• Used ALM for defect tracking and reporting.
• Loan conditioning through Mainframe system, MSP/Black Knight Financial Services/LPS
• Use Quality Center/ALM as repository for testing deliverables and to manage defect tracking lifecycle - logging test cases, capturing defects,
• Coordinate and plan work with offshore team.
• Create test cases for based on the scenarios and map them with requirements using Quality Center/ALM 11.0
• Status reporting to the customer, raising defects in ALM, tracking and closure of defects.
• Good knowledge of FNMA (Fennie mae) and FHA (Federal Housing Authority).
• Perform web test using Quick Test Professional for checking page contents, broken links, web objects, frames and tables.
• Responsible for Back End Validation that involves creation and execution of SQL Queries
• Prepared the Peer Review sheet for validation and monitoring for the Daily / Weekly Status Report.

Environment: Black Knight Financial Services (LPS), AS/400, MS-Office, Windows XP, Java, XML, XSD, SOAP, Oracle database, ALM

Confidential

QA Analyst

Responsibilities:

• Liaison with claims and functional teams to develop test strategy for insurance’s rule engine.
• Run test cases and data validation checks on IBM iSeries / AS400.
• Run test cases to validate claim payments.
• Monitored the successful completion of quality assurance effort at every phase following Agile, SCRUM processes.
• Identified and documented positive and negative test scenarios through analyzing different UML diagrams - Use Cases, Activity Diagrams, ER Diagrams, Swim Lanes Diagrams, and Data Flow diagrams
• Designed and build Test Plan, Test Cases, and Test Scripts for the application as per the business requirements, functional specifications, and business rules for each release
• Developed Traceability Matrix.
• Performed Functional testing, Integration testing, System testing, GUI testing, Database Integrity testing, Performance testing, Negative testing, Positive testing, Smoke testing, and Regression testing.
• Having knowledge of Excel and experience using Macros.
• Comprehensively contributed in User-Acceptance Testing (UAT) by closely assisting business users / developers
• Defect triaging in Quality Center/ALM(11.0).
• Employed Quality Center/ALM as repository for testing deliverables and to manage defect tracking lifecycle - logging test cases, capturing defects, and generating reports
• Documented Requirement Traceability Matrix (RTM) to track test cases versus system specifications and ensure that specifications have been developed, tested, and implemented
• Executed basic/complex SQL scripts to perform data analysis, data load testing, and generate reports
• Collaborated with project manager for developing project plan, identifying timelines, resources allocation, and deliverables due dates
• Responsible for generating various reports like Test Case Execution, Daily status report, and weekly status reports for testing process.
• Create test execution plan using mind map (FreeMind from Sourceforge).
• Strong experience in desktop testing and web testing.
• Provide application demo to business and help them make Go/No Go decision.
• Conducted review meetings, walkthroughs, JAD sessions, and status meetings with development team, project stakeholders, and QA team all through the project.
• Track and report upon testing activities including testing results, test cases coverage, required resources, defects discovered, and status updates.
• Created daily progress report for the team and performed formal defects review meeting.

Environment: AS/400, Quest, MySQL, MS Office, Excel, Quality Center/ALM, XML, .Net, Jason

Confidential

Junior Quality Analyst

Responsibilities:

• Participated in project transition sessions.
• As part of SCRUM team, actively participated in all phases of SDLC.
• Contributed in developing test plan and test case based on the high-level and detailed design.
• Prepare and review Test Plans, Test cases/scripts to test the application ensuring application compliance with requirements.
• Resolve the clarifications on business requirement raised by offshore by interacting with Business Analysts and UAT team.
• Configure test environment and create test data for automated and manual tests.
• Report and log defects in Visual Studio Team System in the form of work items to development team.
• Used Rally, Curl, The Grinder, QC, and Ruby for defect tracking tool.
• Drive test case walkthroughs with the client for every sub project in HDS and CCS modules.
• Responsible for identifying dependencies, interfaces between applications.
• Streamlined QA cycles by defining baseline configuration management and QA processes.
• Performed Functional, GUI, Regression, System Integration, User Acceptance testing by creating activities and user leads.
• Responsible to perform Smoke Test for each test effort and document results.
• Verified business requirements, functional specifications and recognized test scenarios.
• Performed Regression, Integration, Performance, Load /Stress, negative and positive tests on Web based client/server apps.
• Providing testing support during implementation.
• Work on client issues and escalations.
• Maintaining and publishing Test Status reports and communicating it to Client Managers.
• Meet with Development team on a regular basis to plan development and testing effort as per agile and SCRUM rules.
• On boarding new QA resources and making sure the resources are on boarded and are productive as quickly as possible.
• Co-ordination of the testing activities with onshore on a daily basis.

Environment: .Net Framework 2.0, Visual Studio 2003/ 2005, Oracle 10g, Sql Server 2005, Team Foundation Server for version control

Confidential

Software Test Engineer

Responsibilities:

• Work with business to understand requirements and system design.
• Analyze system requirements and develop detailed Manual Test Plan.
• Trace project requirements to specific testing levels and test cases.
• Prepare test plan based on BRD and HLL document.
• Meet with business to take sign off on the test plans.
• As part of SCRUM team, meet with development team to plan testing and development schedule.
• Performed Functional, GUI, Regression, System Integration, User Acceptance testing.
• Test data preparation to perform end to end functional testing.
• Defect logging and tracking using Visual Studio Team System.
• Work with development team to perform unit testing.

Environment: WebLogic, Oracle 10g, Java, PL/SQL, MSSQL, Perl, Shell, Apache, Tomcat