Quality Assurance Analyst Resume

SUMMARY:

Professional Analyst with diverse multinational background and proven experience with Confidential companies in the financial, manufacturing, chemical and research sectors. Demonstrated accomplishments in Equity Derivative Operations, Managed Accounts Operations, Product Reference Data, Market Risk Technology, Software Application Development, Project Management, Sales and Process Engineering and Research. Highly motivated and focused with superior communication skills enabling effective team leadership.
Over 10 years of experience in Operations, PMO, Business Process Management, Consulting, IT Infrastructure Audit Management, Business Intelligence, Banking & Securities, Application Support.
Provided and Managed Production Support for Equity Linked Trading Applications, including ITRS monitoring and releases of JAVA and C++ applications plus post release checks
Created rules and requirement specs for ITRS monitoring tool in order to monitor application processes, hardware infrastructure, errors and exceptions in the logs
Implemented ITIL processes by ensuring the Incident occurrences are documented with details and follow - up activity with user and development community in Remedy
Led Release management activity including weekly release calls, daily release activity communications, perform quarterly internal audit checks for adherence to release process
Liaise with Release, Change management to plan out maintenance activities including yearly CnR testing
Led weekly project meetings with Technology and Operations team to establish priorities and get status updates including tracking of the incident and follow thru on implementation of resolution.
Perform management communications on weekly incident reports, including coordinating the weekly operations call with stake holders to review the root cause of the incidents
Performed Release and Change Management and Business Continuity and resiliency tests using LDRPS (Living Disaster Recovery Planning System) tool including documentation of the observations
Generated Ad hoc Reports for management on incident and problem management

SKILLS:

Functional : Agile Project Management, Systems Development Lifecycle (SDLC), System analysis, Business Analysis, Data Analysis, Risk Analysis, Technical Writing, Prototyping, Equity Derivative Operations, Managed Accounts, Operations, Market Risk, Implementation - Build, Test, Deploy, Integration and Due Diligence, Process and Infrastructure Improvement, Release and Change Management

Technology: QA tools- Mercury Quality Center

Environment: and Tools worked on LINUX, SQL, TIBCO EMS, Spotfire, Data Synapse MS Office Products, Excel, World, Power Point, SharePoint, Visio, JIRA, MS Project, Access Document Management System - Documentum, PC Docs Open 3.7.2, Imanage 4.1. Microsoft Database products SQL Oracle 12G, Sybase, Salesforce, IBM 360/370, IBM 3090 mainframes, AS 400, Rumba, TSO, JCL, Autosys

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst

Responsibilities:

Excellent skills in client interfacing, requirement gathering, user support, quality assurance, problem solving, and documentation
Acted as liaison between management and development team for Requirements and QA.
Documented UAT Test cases and Executed Test scripts
Strong domain functional knowledge of the Equity Derivative Trading life cycle, Managed Accounts, Market Risk platforms and protocols and have outstanding business communication skills.

Confidential

Systems / Business Analyst / PMO

Responsibilities:

Project Manager with Knowledge and experience in Scrum Methodologies
Demonstrates excellent management and leadership qualities with and across the company, as well as with corporate business partners Go-to person on project related issues
Works independently and partners with application program managers/directors, stakeholders and system level subject matter experts to drive the work of the project team for large or highly integrated projects and programs.
Strong knowledge of Project management skills such as time estimation, task identification, risk analysis and scope management and resource management.
Hands on experience in various SDLC methodologies as Waterfall model, Agile model and performed GAP analysis to identify problems and inconsistencies.
Successfully managed complex projects with global implementation, and rapidly evolving requirements.
Strong Client Relationship Management, People Management, Project Reviews, Communication, Status/Dashboard & Metrics Reporting, Project Planning and Tracking, Onsite-Offshore co-ordination, Effort Estimation.
Industry experience includes Banking, Financial and Manufacturing
Experienced in working on Proposals, resource planning, budget planning, Kickoff new projects, SOW.
Adept in providing Analytical Support to key business Applications /solutions
Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases.
Excellent team player with good communication skills.

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