Qa/change Manager Resume
Santa Ana, CA
SUMMARY:
- “Hands on” software application engineer with expert proficiency in custom applications and ERP testing, performance engineering, deployment and implementation around large deals, managing the delivery of large outsourced ADM engagements in testing area, and an in - depth understanding of deal structures and delivery models.
- Extensive experience gained at Confidential companies and organizations that include Confidential; expertise spans the Consumer Products, Financial, Aerospace & Defense, Pharmaceutical, Oil & Gas, Utilities and Semiconductor industries.
- Well-versed in effectively defining streamlined QA Test Processes for delivering custom and SAP green field projects as well as production support applications with rapid iterative build and test cycles.
- Regarded for the unique ability to implement a highly organized, analytical, and process-oriented approach to achieve results and ensure compliance with all corporate and client standards of quality.
CORE SKILLS AND COMPETENCIES:
- QA Team Leadership/CoE
- Onshore/Offshore Teams
- Test Management
- ERP SAP
- Application Monitoring
- Performance Engineering
- Functional Testing
- Automated Test Tools
- Regression Testing
TECHNICAL SKILLS:
Testing Tools: HP LoadRunner/Performance Center (Certified), UFT/QTP, Rational Performance Tester, Rational Robot, HP Quality Center/ALM, Rational Test Manager, SAP TAO, CA LISA, Microsoft TFS, OpsHub
Networking Tools: WireShark, SHUNRA Cloud, Opnet, CDN, Riverbed,CPS Redwood, SAP Basis Expertise SAP Workload Analysis, Performance tuning & optimization techniques
ERP: PeopleSoft, SAP ECC, BI/BW, SAP Portal, SAP Tools Solution Manager, ChaRM, SAP ECC Modules, SD(OTC), CRM Customer Interaction Center, PTP, PTD, WMS, VISTEX(Contracts & Chargeback)
Languages: PL-SQL, Java, C, Visual Basic 6.0, HTML, TSL
Middleware: WPS, eGate, SAP PI, ESB, SFG, EDI
Databases: MS SQL Server 7.0, ORACLE 8.0/ 9i, DB2, Oracle
Development Tools: Visual Studio, WSAD (WebSphere Studio Application Developer)
PROFESSIONAL EXPERIENCE:
Confidential, Santa Ana, CA
QA/Change Manager
Responsibilities:
- Create and implement QA Center of Excellence.
- Design QA and testing (functional & non-functional) processes.
- Design testing automation in functional, performance and mobile testing space.
- Monitor system change requests and assist with prioritization.
- Coordinate testing through all cycles for new functionality and updates/fixes and upgrades.
- Coordinate communication of changes to ensure the correct information is distributed.
- Manage SOX/SOD controls and Compliance.
Confidential, Irvine, CA
Senior Manager, Quality Assurance
Responsibilities:
- Exercise supervisory authority and leadership over teams of local and remote technology professionals, building effective teams of qualified individuals with talents aligned with the needs of the QA organization.
- Envision, develop, and deploy innovative and effective practices designed to improve quality throughout all phases of the software development life cycle, including continuous integration, code coverage analysis, code reviews, code quality tools and automated code-testing tools.
- Responsible for the introduction of standards and procedures to establish an objective measure of product quality and release readiness.
- Design and implement automation/scripting standards to govern both functional and non-functional testing.
- Assumed a lead role over the implementation of the QA strategy for the B3 SAP business transformation project, with responsibility for B3 QA and testing deliverables across all phases of multiple projects.
Confidential, NJ
Senior Architect
Responsibilities:
- Designed and implemented best-in class performance testing approaches and plans for enterprise-wide projects; contributed additional service facilitating infrastructure and application monitoring and analysis for project team members.
- Collaborated extensively with the test management team to define performance testing entry and exit criteria.
- Assessed overall system capacity during end-to-end load testing.
Confidential, Chesterbrook, PA
Test Manager
Responsibilities:
- Managed a team of 35 QA professionals engaged in functional, performance, and automation testing, with regression and performance optimization using Confidential tools, and testing using the CPS Redwood tool; adhered to all Confidential SAP testing standards and best practices.
- Defined, developed, and deployed a strategy for acquiring automated test tools and for automating processes that included verification at the graphical user interface (GUI) and back-end layers.
- Maintained all test deliverables using the Confidential QC test management tool to track all test cases, results, and defects.
- Collaborated with legacy, basis, and functional teams to ensure the seamless execution of data migration and validation tasks.
- Actively participated in project Change Control Board (CCB) SAP CPS Redwood experience in Confidential .
- Authored best practices to govern the gathering of batch requirements, job change management and execution.
- Escalated all failures of business critical jobs along the proper paths, working with the SAP Availability Manager.