SUMMARY:

• Automated Test Systems | Quality Methodologies | QA Team Leadership
• 16 years’ experience in Test Lead/Test Analyst/QA Engineer worked in various projects domains, Manufacturing, Healthcare, Telecom, Retail Supply Chain Mgmt, Insurance, and Siebel CRM
• Have extensive experience in preparation of Project Plan, Test Strategy, Quality Plan, Test Plans, System Integration testing, development of test cases, test specifications and test logs.
• Expertise in gathering and analyzing testing requirements and preparing test plans, strategies, scenarios, cases, scripts, and data. Well versed in execution of projects using V - model, Water Fall Model and Agile Methodologies and with SDLC.
• Expertise working in projects having Multi-Vendor model
• Expertise in Black Box testing, Functional testing, System testing, System Integration testing, Validation testing, GUI, Database testing, Webservice testing, Content Management testing, Siebel CRM testing and User Acceptance testing and Regression testing
• Interact with interfacing application and source system team(s) to setup/ create test data and data analysis
• Hands-on experience of Manual testing of complex GUI system and Data Migration Testing using ETL tool
• Provide support for data centralization and data warehousing initiatives and monitors target databases and data warehousing system to ensure reliability and accuracy of information loaded into the databases.
• Experienced in building Requirement Traceability Matrix and Business Scenario Usage scenarios as per business functionality.
• Expertise in the functional testing of client/server and web applications using Quick Test Professional
• Expertise on Performance testing using Load Runner
• Knowledge and experience on Automation tools using Selenium/WD 3, HP QTP, HP Load Runner, JIRA and HP Quality Center 11.0.
• Proficient in backend testing and data integrity testing using Oracle, SQL and PL/SQL queries and preparing user data in schema XML format
• Wrote SQL statements to check the validity of database and to do the backend testing.
• Extensive Testing CoE support for all testing projects across all the domains

TECHNICAL SKILLS:

Key Skills: System Testing, Integration, End to End, Functional & Non-Functional, Automation, Performance, CRM and Billing Testing

Tools: HP UFT 12.1, HP Load Runner 10.2, Quality Centre 10.0, Selenium Web driver 3,AppiumSiebel CRM, Billing OBRM, BSCS, OSM, NetCracker, ASAP, EAI

WORK EXPERIENCE:

Confidential, Olean, NY

QA Analyst

Responsibilities:

• Defined and implemented an efficient QA operating model to align with the company’s business goals
• Wrote functional test cases, prepared test data using Functional specification
• Participated in Requirement and Business Analysis
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix
• Coordinated with Development Leads on defect fixes and retesting
• Identified release and project specific milestones, external milestones, dependencies, issues, risks and assumptions
• Escalated outstanding defects per the Defect SLA. Ensured everyone is adhering to the Defect Service Level Agreement (SLA). Supported UAT (User Acceptance Testing)
• Responsible for giving demo for all the completed user stories at the end of release
• Developed, created test scripts and maintained functional test cases for projects
• Prepared test scripts for Regression suite by using UFT
• Prepare Summary reports and RCA’s
• Preparing schedules for work, attending and chairing various conference calls, track project status and management reviews within the project

Environment: VB 6.0,.Net,TFS,D-R Quest, UFT 12.1,SQL server, Visual Studio

QA Engineer

Confidential, Durham, NC

Responsibilities:

• Created Claims (Add/Modify/Delete/Adjudication/verified claim information) for Medical, Hospital and Dental Claims Processing. Tested the Adjudication of Claims and Migration Process
• Involved in validation of HIPAA for 837 and 835 claims used for ITS Professional, Institutional and Dental Claims
• Executed the Functional, Regression and User-Acceptance (UAT) test cases
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix. Migrated and maintained Test cases for all projects
• Reviewed test scenarios and test cases. Updated daily status to management.

Environment: Java, Siebel, Oracle, HP Load Runner, QC 10.0, TFS, plsql developer

Confidential

QA Onsite Lead

Responsibilities:

• Onsite Lead, Managed and Drove QA teams in Agile methodology for Confidential Malaysia to set up the Test COE, prepare, review, execute manual, automation and performance test strategies, test plans and test cases
• Analyzed requirements with the team and helped to derive high level test case scenarios. Managed teams across onsite and offsite locations.
• Held daily meeting with the team members on work progress and pending tasks
• Reviewed and estimated requirement change requests
• Assigned defect retesting and followed up with assigned testers on outstanding defects. Suggested best practices to the client to improve the existing process
• Monitored and controlled the test activities as per the time schedule
• Automation testing of web based applications using QTP
• Performed no test analysis or execution
• Performs risk analysis and risk mitigation
• Defined the scope by means of test requirements
• Scheduled and follows-up the work of the test team members

Environment: OBRM, CRM, ASAP, OSM(OMS),Third Party Vendors, Granite, QC 10.0, TFS, plsql developer, HP Load Runner.

Confidential

QA Lead

Responsibilities:

• Implemented Agile methodologies in the project, actively participated all scrum meetings Sprint Planning, Daily Stand-up, Sprint Review, and the Sprint Retrospective.
• Defined and implemented the overall QA tactical/operational strategic approach.
• Defined and implemented an efficient QA operating model to align with the company’s business goals.
• Managed teams across onsite and offsite locations.
• Provided input from a testing perspective to the delivery release roadmap and project schedule plan, capacity, and deployment to production schedule.
• Created and maintained all the release and project specific QA high-level plans (includes timelines, assumptions & risks).
• Identified release and project specific milestones, external milestones, dependencies, issues, risks and assumptions.
• Reviewed and estimated requirement change requests. Review and validate test results and defect reports by the Test Executers.
• Assigned defect retesting and follow up with assigned testers on outstanding defects.
• Escalated outstanding defects per the Defect SLA. Ensure everyone is adhering to the Defect Service Level Agreement (SLA).
• Conducted training for new QA team members.

Environment: OBRM, CRM, ASAP, OSM (OMS), Third Party Vendors, QC 10.0, TFS, plsql developer, HP LoadRunner

Confidential

ETL Tester

Responsibilities:

• Understood the Business requirements, involved in developing Test Cases and execution of the cases and execute Informatica (ETL) Workflows
• Provided support for data centralization, data warehousing initiatives, monitored target databases and data warehousing system to ensure reliability and accuracy of information loaded into the databases
• Involved in Functional, Regression and UI Testing

Environnent: UNIX (Sun Solaris), Oracle10g, Informatica 8.6 , Siebel 8.0 Control M, Caliber RM (For Requirement Management), Quality Center 9.2, QTP 9.0

Confidential

ETL Tester

Responsibilities:

• Understand the Business requirements
• Involved in developing Test Cases and execution of test cases
• Execute the Informatica (ETL)Workflows and Siebel Jobs
• Involved in Functional, Regression and UI Testing.

Environment: Oracle10g, Siebel 8.0, Share Point, ITT