Senior Process Lead - SQA / Project Coordinator - SAP Resume - Hire IT People

SUMMARY:

Certified SCRUM MASTER and SAFe Agilist with strong understanding of Agile project delivery and coordination practices, project implementation and Testing practices, strategies and techniques
Experienced Project coordinator, managing project delivery, timelines and budget along with resources
Experienced in managing all process involved in project life cycle requirements gathering to development and quality assurance till delivery
Coordinate and collaborate with cross functional teams of analysts, technologists and business partners to implement and deliver on client commitments to meet business as well client requirements as per the standard procedures and processes
Analyze and document requirements and use appropriate techniques to refine, decompose, review and validate requirements. Ensure requirements are traceable, well communicated and aligned to the overall business or solution vision, using scrum methodology
Act as primary liaison with development and client team during the development lifecycle from needs analysis and bug tracking to UAT and rollout
Develop and manage direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities
Ensuring that processes needed for the quality management system are established implemented and maintained.
Active participation in functional and stress testing of the product in UAT environment. Logging the defect and maintenance of defect log and summary sheet
Preparing master test plans for validated testing
Discuss enhancements and requirements with the client and help development team to deploy that on the staging environment before taking that to the production
Responsible for coordinating end to end UAT prior to any release

PROFESSIONAL EXPERIENCE:

Senior Process Lead - SQA / Project Coordinator - SAP

Confidential

Responsibilities:

Responsible for adherence to compliance and agile methodology for process definition and testing using scrum
Involved in technical review of test case (automated, manual and regression) process audit for all lifecycle of the project, develop test plan and test cases, generate test reports
Contribute to the Quality Assurance of the Client Application through conducting Quality Audits and Artifact Reviews across SDLC
E2E Ownership of Quality Non-Conformances, liaising with all stakeholders
Quality Compliance Reporting within Organization. Contribute towards Delivery & Quality Process and Metrics Definitions for Client Applications

Client Relationship Manager/ Project Coordinator

Confidential

Responsibilities:

Defined features and user stories for 2 project implementations across India and Singapore
Played the role of a scrum master to coordinate the delivery of user stories across sprints, performing the sprint planning, retrospective
Worked with other scrum masters (and teams) to identify synergies to avoid re-work and deliver through a coordinated effort
Managing project budgets and proactively report on weekly burn through burn charts
Involved in full lifecycle of Software implementation to achieve high level of satisfaction with reference to the quality of the product delivered, keep them informed about the latest happening in product development and planning.
SPOC for escalation for issues/concerns with reference to the support and services provided.

Sr. Product Analyst

Confidential

Responsibilities:

Used to conduct technical Demo for the product along with Sales team for Salesforce HRMS (ATS) Verify Direct tool as a technical solution provider
Coordinate with the pre-sales team to executing POCs
As an product analyst involved in end to end product implementation starting from requirement gathering, testing on UAT, implementation and support. (HRMS, Online Assessment and Verify Direct)

Product Analyst and Application Support Lead

Confidential

Responsibilities:

Managed and provided application support for Implementation for travel portal ( Confidential ) acquired by SAP recently
Used to engage with customer and dev team to get the resolution on time and as per the requirements.

Team Lead/ Senior Consultant

Confidential

Responsibilities:

Direct interaction with the developers and users of the EYO (EY Online) website.
Analysis of reports including process dashboards & team performance reports and initiating appropriate action plans based on the audits done.
Conduct audits, identify training needs and assist with training within the group.
Engagement with the technical team to provide best level of support. Manage team of 12 associates providing support for US team.

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