PROFESSIONAL SUMMARY:

• 5 years of experience in Quality Assurance testing for Web based client/server Applications and various windows OS upgrade solutions and products
• Evaluated Cloud data storage testing solutions on both One Drive and Box highlighting both pros and cons
• Extensively used both Quick Test Professional (QTP) and Unified Functional Testing (UFT)
• Hands on experience in Quality Center focusing on various manual testing flows
• Highly skilled in iGrafx Enterprise modeler and iGrafx Process for Enterprise Modelling tools.
• Highly skilled in detailed use case preparation across multiple devices varying from desktops to mobiles.
• Strong expertise in windows imaging of various OS levels and hardware
• Highly skilled in OS upgrade and installation testing specifically on Windows 10 and Office 365 products
• Strong experience in analyzing and testing in Retail, manufacturing ecommerce domains
• Hands on experience with full life cycle of Software Development (Planning, Analysis, Design, Development, Testing, Integration and Support)
• Participated in traditional delivery model as well as AGILE methodologies.
• Proficient in developing Test Plans, Test Scenarios, Test Cases and Test Reports.
• Skilled in Black Box Testing, Performance Testing and Functional Testing.
• Adept in developing detailed Functional, Integration and System test specs and converting high - level test requirements into reliable, repeatable, and maintainable test cases.
• Experienced in high level and low level design document preparation for core commerce business logics
• Knowledgeable in IBM WebSphere Commerce Suite v6.0 and ability to code read core Java, IBM DB2, JSP and Java Scripts
• Strong technical engineering academic background with excellent analytical skills.
• Highly motivated, capable to self-train and guide teams, coordinate and deliver projects successfully.
• Excellent communication skills with a positive service-oriented demeanor.

TECHNICAL SKILLS:

Hardware: IBM PC/AT compatibles, Dell, HP

Operating Systems: UNIX, Windows NT, Windows 95/98/2000/XP, DOS 6.1

Testing Tools:: Quick Test Pro, Load Runner, Test Director/Mercury Quality Center, Win Runner

Testing Methods:: GUI, Black Box, Integration, Regression, Functional, Back End, UAT, System and Smoke Testing

Cloud Storage solutions: - Microsoft OneDrive, Box

Process tools: - iGrafx solution and iGrafx Enterprise Modeler

Languages: C, C++, JAVA

Scripting Languages: Java Script, HTML, DHTML, XML

Databases: IBM DB2, Oracle 8, Oracle SQL Plus, MS-Access, and MS- SQL

Web Technology: IBM Websphere Commerce Suite v6.0

GUI/Front end: JSP

Application packages: MS Office, PowerPoint, Excel

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Quality Control Analyst

Responsibilities:

• As a part of core quality team create process mappings and design patterns using iGrafx Enterprise Modeler solution
• Responsible for Risk control change document (RCCD) process, its verification and validation
• Extensively used Sharepoint for modelling solutions and streamline approval initiation and rejection processes
• Responsible for UAT spec design for process flows and subsequent solution testing
• Extensively used HP-ALM for UAT testing and as well as conduct a wide array of performance tests.
• Responsible for QC of all process mapping activity, maintaining data integrity of the inputs and changes
• Create standard process mapping and modeling methodology and taxonomy
• Ensure consistency of process input and information
• As a key member of migration team created test scripts and performed UAT testing to migrate from iGrafx enterprise modelling to iGrafx Origins

Environment: iGrafx Process for Enterprise Modelling, iGrafx Enterprise Modeller, iGrafx Origins, Microsoft Sharepoint, MS Office 2010 Applications, HP ALM.

Confidential, Newtown square, PA

QA Analyst

Responsibilities:

• Cloud Data Solution - instrumental in high level and detailed test cases preparation for User stories like document access, password authentication, Unicode, Corporate folders and more.
• Performed Proof of Concept testing with various global teams for Cloud data solution
• As a part of product analysis team tested both Microsoft OneDrive and Box Sync Storage solution for various factors like Security, Usability and relevance to enterprise products
• Responsible for creating automation scripts in UFT for manual test cases per project docs
• Extensive imaging of various windows machines with multiple OS levels and dependencies for project testing
• Performed Direct Access (DA) testing and Connected Backup testing as well as various MS products testing like Visio and Project professional across multiple OS level machines.
• Responsible for windows 10 OS upgrades on various test machines - Lenova, HP, surface Pro - through dock, monitor, wireless and USB HD.
• Thorough testing of Office 365 on various test machines for both install and un-install flow
• Performed monthly patch cycle testing and review and document all test results
• Responsible for project test metric collection by maintaining an extensive excel worksheet of test data and results.
• UFT - experienced in windows based applications automation from scratch and also thoroughly trained on advanced concepts
• IT Tools test case - responsible for performance testing test cases from scratch and as well as detailed new machine verifications
• Desktop - performed win 10 extended hardware support testing on platforms including VMware
• Performed detailed citrix receiver testing on Windows 10
• Trained a team of interns on Quality center concepts, imaging techniques and overall product testing responsibilities

Environment: ALM 12.0, UFT 12.01, MS Office 2013/2016 applications, Windows 7, 8 and 10, 95/98/NT/2000/XP

Confidential

QA Analyst

Responsibilities:

• Responsible for developing test plan design for page construction and commerce business logic during initial project requirement gathering phase.
• Prepared both a high level test spec for the commerce engine as well as supporting test plans to address the design of its subsystems.
• Responsible for session management and user tracking testing focusing on server side programming modules.
• Performed system tests of new pages, functionality tests of specific cart checkout enhancements, usability testing of shopping logic to satisfy all the requirements of the users.
• Involved in writing the conversion test cases, executed manually and automated the cases, entered defects as per the results
• Performed Regression Testing of the affected test cases to confirm that the defect has been resolved when defect corrections are delivered in a build.
• Provided testing production support for critical fixes and enhancements
• Regular client interaction to gather new business requirement and translating them to detailed test spec with steps. Represented entire team on many occasions.

Environment: Quality Center, Quick Test Pro, MS Office applications, Windows95/98/NT/2000/XP, UNIX, IBM Websphere Commerce Suite v6.0, Java Script HTML, DHTML, XML, JSP

Confidential

QA Analyst

Responsibilities:

• Participated in requirement gathering and use case analysis and project test phase estimation and approach.
• Performed Business functionality testing, which involved testing of all core functions of the application.
• Performed Functional and User Acceptance Testing (UAT) using QTP.
• Participated in Manual Integration tests conversion into automated tests. Used QTP extensively for the purpose of GUI and Functionality testing.
• Responsible for categorizing bugs based on severity and Regression testing after bug fixes and verified those fixes.
• Lead a 15 member team, conducted presentations and knowledge transfer sessions about phases of project testing, test system and automation tools used.

Environment: QTP, Mercury Quality Center, Win Runner, MS-Word, MS-Excel, Windows95/98/NT/2000/XP, UNIX, IBM Websphere Commerce Suite v6.0, Java Script HTML, DHTML, XML, JSP