SUMMARY:

• Over seven years of experience in Software Testing, Quality Assurance and Defect reporting in Healthcare domain.
• Extensive experience in following QA methodologies, preparing Test Plans, writing Test Cases, performing Defect reporting and tracking.
• Hands on experience in testing Client/Server and Web - based Applications.
• Experienced in manual testing of applications on Windows and UNIX environment. Expertise in HP ALM/QC, and Soap UI.
• Proficient knowledge in various types of Software Testing such as Black box testing, System Testing, Positive Testing, Negative testing, Performance Testing, Smoke Testing, Regression Testing, Stress Testing, System Integration Technique, and Back End Testing.
• Experienced in executing SQL scripts to perform backend testing for data validation.
• Good understanding of Health Insurance portability and accountability act (HIPPA) 5010 version. Worked with ASC X12 5010 transactions changes and migration strategy.
• Good knowledge of health care plans like Health maintenance organization (HMO), Preferred provider organization (PPO) plan and Exclusive provider organization (EPO) plan.
• Strong knowledge of HIPAA 5010 EDI transaction such as 270/271(inquire/response health care benefits), 276/277(Claim status), 834(Benefit enrollment), 835(Payment/remittance advice), 837(Health care claim). Profound understanding of insurance policies like HMO and PPO and proven experience with
• Good understanding on International Classification of Diseases 10 (ICD10), conversion from ICD 9 to ICD 10 using General Equivalence mapping system (GEMs).
• Develop, implement and maintain EDI (810, 820, 850, 856, 860, 880, 997) solutions for B2B clients, inbound and outbound transaction sets working with internal and external clients.
• Experience testing applications with no GUI using SOAP UI and REST
• Excellent understanding of feed Gap Analysis.
• Extensive experience in preparing and maintaining Test Matrix and Requirement Traceability Matrix (RTR).
• Advance level written, verbal and presentation skill; Adept with Microsoft Office suite, MS Visio, MS Project, Programming tools, multimedia tools.
• Experienced with SOA, Web Services, SOAP, Soap UI, WSDL technologies.
• Ability to multi-task, prioritize and work with time constraints while paying attention to details
• Good problem-solving, judgment, and decision-making skill.
• Advance level written, verbal and presentation skill; Adept with Microsoft Office suite, MS Visio, MS Project, Programming tools, multimedia tools.

TECHNICAL SKILLS:

Test Management Tools: HP ALM, Rally

Testing Tools: HP UFT, Selenium, SOAP UI

Test Documents: Test Scenarios, Test Cases, Test Scripts, Use Cases & Requirement Traceability Matrix

Programming Language: C++, VB script, UNIX script

Operating System: Windows, UNIX, Mac OS

Database: Oracle, MS Access, MySQL

Methodology: Agile SCRUM, Waterfall, RUP

Productive Tools: MS Office Suite, MS Visio, MS Project, Google Sketch, Edraw Max, Adobe Photoshop, Google analytics.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Good Understanding of the EDI (Electronic data interchange), Implementation and Knowledge of HIPAA code sets.
• Migrated from Oracle SOA to Sterling B2b Integrator.
• Followed HIPAA implementation guides for preparing the EDI files. Worked on HIPAA Transactions (270/271, 276/277,837/835) for the test scenarios.
• Involved in conversion of HIPAA X12 4010 transactions to HIPAA X12 5010 and ICD-9-CM to ICD-10.
• Worked with BA in creating technical documentation, Reviews, analyzes, and evaluated business systems for end user needs, including Companion Guides, business process reengineering, including GAP analysis and documenting requirements, documenting processes, workflows.
• Collaborated with product management teams in an agile environment to develop a comprehensive set of tests for web-based applications.
• Developed associated project documentation, schedule, design specifications, test plan, test scenarios/scripts, performed gap analysis, and test tracking reporting/monitoring for all phases of testing including B2B user acceptance testing Tested the interface between database and the application.
• Participated in requirement walkthroughs and creation of test plan
• Worked on Unix Platform and used SQL Queries to extract the data from the oracle database.
• Retrieved files using SQL statements and UNIX commands.
• Maintained Traceability matrix and Test Matrix.
• Provided sample Clients for the API, trained Support with Soap UI and built tools to quickly debug customer issues.
• Experience in web service testing tools like Soap UI pro or any supporting tool
• Extensively used SOAP UI for functional testing of web services.
• Maintained various versions of Test Scripts. Performed Sanity Testing and Smoke Testing in Agile environment.
• • Wrote test cases in Excel sheet and logged and maintained defects in Rally project tool.
• Execute end-to-end NHIN and web testing utilizing SOAP UI test scripts.
• Investigating software bugs and reporting to the developers using HP ALM Defect Module
• Involved in testing the Pharmacy claims and Hospital Claims.
• Created automation scripts in SOAPUI using Groovy Script for web services testing.
• Analyzed system requirements and developed detailed test plan for testing.
• Provide EDI support for B2B partners.
• Working very closely with Production Support team in testing all the Emergency Change Requests/Tickets opened by the developers to validate the code change which was tested and verified in UAT environment before pushing the code in Production.
• In depth experience on defect reporting tool Rally for creating, tracking and managing defects.
• Tracked and reported defects using Quality Center.
• Generated defect reports using Quality Center for the developers.

Environment: Microsoft Office suit, Sterling B2b Integrator, MS Visio, MS Project, Rally, GAP Analysis, Soap UI, UML, Oracle, SQL, SIT, UAT, HP ALM, Agile Scrum.

Confidential, Downers Grove, IL

QA Analyst

Responsibilities:

• Worked on HIPPA Complaint X12 Transaction testing
• Wrote Test Cases according to the technical and functional specification document.
• Participated in walk through meetings to review test cases and test scenarios according to the requirements specifications.
• Work with developers, business and Release managers to discussed ways to fix the defects.
• Responsible for creating and maintaining automation acceptance test suite using Selenium and Cucumber framework.
• Worked with the developers in resolving the bugs.
• Involved in testing Web services and XML using SOAP UI. Verified the response received by updating the request XML.
• Fully involved in UAT testing phase to support client and used Agile testing methodology for achieving deadlines in UAT testing.
• Prepared test cases using HP ALM based on the business requirements.
• Validated the Institutional and Professional Claims.
• Tested the Professional, Institutional Claims process and adjudication according to test scenarios.
• Claims Processing and Claims Accumulation and Adjudication are done through QNXT.
• Worked with the other QA teams.
• Tested and implemented EDI applications to process Health Care transactions as per the HIPAA implementation.
• Tested Web services using tools like Soap UI/XML for correct transmission of data.
• Did Test Cases, Test Scenarios and followed-up defects using Team Foundation server (TFS) and Soap UI.
• Conducted Regression Testing on various builds of the application and reported the defects to the developers using the HP ALM.
• Extensively involved in Database testing by writing SQL queries.
• Used Toad for Writing and execute Queries
• Involved in UAT (user acceptance testing), System Integration Testing, smoke testing, regression testing.

Environment: Windows, MS Office, Microsoft SQL Server, SQL, TOAD, Cucumber, HP ALM, Gap Analysis, UAT, SIT, Agile, SOAP UI.

Confidential, Washington, DC

QA Analyst

Responsibilities:

• Imported preexisting Microsoft Word and Excel-based requirements and tests for analysis in Quality Center.
• Worked with Business Analyst and QA Lead in reviewing and analyzing the business requirements Documents and functional requirements.
• Worked in agile environment. Created Test Plans, Test scenario and developed Test cases.
• Participated in Requirement Management using Quality Center.
• Created defect reports and documenting test results.
• Used Cucumber to narrow the gap between developers and business managers.
• Involved in weekly status updates showing progress of testing.
• Used Agile methodologies in testing the rapid development cycles and testing as per customer requirements and participated in UAT testing also.
• Maintained Test Matrix and Requirement Traceability Matrix between requirements and test cases.
• Tested various operations in the claims processing (Adjustments, Claims, and Overpayments, underpayments, External Claim editing).
• Responsible for GUI Testing, System Testing, Integration Testing, Regression Testing and Acceptance Testing.
• Tested the claims processing with EDI transactions (270, 271, 835, and 837) in HIPPA.
• Involved in FACETS Implementation, involved end to end testing of FACETS workflow, Claim Processing and Subscriber/Member module.
• Experiences working in ANSI x12 EDI Transaction.
• Validate the date from EDI transaction.
• Tested various interfaces to Facets in HTTPS Environment.
• Validated the data in the database using SQL scripts in SQL*plus.
• Bug reporting using Defect Track Management in Quality Center and participated in bug reviews.
• Maintained test logs and test summary reports. Assisted in preparing Test Status Report.
• Support project planning efforts by providing inputs to and estimates for project schedules, scope and resource requirements.
• Support the Sr. Quality Control Test Manager during internal and external audits of the software development life cycle and contributes to improvements to the overall life cycle.
• Coordinated with concerned developer/developer teams for design reviews per the business requirements for both UAT and Production testing
• Customized Quality Center to suit the requirements of testing effort
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using QC.

Environment: Windows, UNIX, SQL, Quality Center, Facets, MS Visio, Word Excel, SIT, UAT, Manual Testing.

Confidential, Danville , PA

Junior QA Analyst

Responsibilities:

• Formulating detailed Test Plan using Quality Center (QC), after analyzing functional and software requirement artifacts.
• Interacted with the users to ensure meaningful development of the scripts and simulated real time business scenarios.
• Created and executed numerous Test case based on the functional requirement of the project. Maintained the Requirement Traceability Matrix (RTR).
• Assisted developers for performing and executing Unit and Integration testing.
• Performed numerous manual testing of the application.
• Used QC for GUI tests and tested GUI Standards of this application. Conducted Usability Testing and Black Box Testing according to specifications.
• Participated in numerous Joint Application Discussion (JAD) sessions, brainstorming to understand the in-scope of the project.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL statements on the Database
• Reviewed manual testing methods and developed and executed automated scripts using QC to perform regression testing.
• Investigated Software bugs and interacted with developers to resolve technical issues using Quality Center.
• Have experience designing and writing training manual templates, design formatting, and project planning and writing technical documents.
• Used MS Visio to create Test use case and other artifacts.

Environment: Windows, Microsoft Office suit, MS Visio, Oracle, SQL, SIT, UAT, Quality Center, Regression Testing, GUI Testing.