OBJECTIVE:

Seeking a Quality Assurance Engineering position within an organization that is driven, successful, team oriented and provides the opportunity for personal and professional growth.

SUMMARY:

• Collaboration and communication skills - Working with others daily via email and face to face
• Exposure to Agile environments
• Javascript development certification from General Assembly code school
• Identifying areas of risk and working towards risk mitigation with development team
• New Software Feature testing, Regression testing, End to End testing, Web Application testing
• API testing
• Web Service testing
• Ability to learn quickly and proficiently
• Experience working with Business Analysts and working from User Stories and Technical specs
• Customer usability testing - making sure that a customer would find web design intuitive and natural
• MySQL & MsSql
• Test Case Construction & Execution
• Release Notes Documentation & End User Documentation
• Defect/Bug Tracking (Salesforce, Jira, Rally, Bugzilla, Quality Center)
• Browsers: Internet Explorer, Firefox, Google Chrome, Safari
• Familiar testing with .NET, PHP, XML, Java, HTML
• Selenium & Appium
• Cucumber

TECHNICAL SKILLS:

REST & API Testing Tools: Postman

Web Service Testing: Soap UI & XML

Automation: Selenium IDE, Selenium Webdriver, Cucumber

Databases: SQL Management Studio (MySql)(MsSql), Access, DB Visualizer

Languages: Visual Basic, HTML, JavaScript

Operating Systems: Windows (2000, 2k3, 2k8, 2010,XP, Vista), Linux, Unix, IOS

Query Tools: MySQL, SQL, DB Visualizer

Document Maintenance Tools: Clarify, Word, Excel, Adobe/pdf, Atlassian Confluence

Reporting & Tracking Tools: Salesforce, Excel, Team Forge, Bugzilla, SharePoint & TFS, Jira/Confluence, Rally, Google Docs, HP Quality Center, HP ALM

Browsers: Internet Explorer, Firefox, Google Chrome, Safari

Devices: IOS, Android

Methodologies: Agile, Waterfall

Testing Tools: Jakarta J-Meter, Baretail, Kiwi Syslog Daemon, Tamper Data, MonkeyTalkIDE for iPad apps, Xcode simulator for iPad apps, VM’s, Thunderbird email simulator, SquirrelMail email simulator

Other Tools: MS Office, MS Project, Visio, Microsoft Customer Resource Management, Outlook, Google Docs, Skype, Windows Services

QA Testing: New Feature, Regression, Smoke, Web Application, Happy Path/Positive, Negative, Integration, Black Box testing, White Box testing, API testing, REST testing

PROFESSIONAL EXPERIENCE:

QA Engineer

Confidential, Austin, Texas

Responsibilities:

• Work in a continuous integration and continuous delivery environment
• Create and execute test plans for end-to-end test scenarios
• Web application and chrome extension integration testing
• Deliver cucumber feature files for each new feature that goes through QA
• Responsible for maintenance and upkeep of QA documentation
• Responsible for establishing new QA processes to help QA team adapt to agile environment
• Chrome extension testing
• Responsible for establishing new QA processes and helping build the foundation of how QA will work with dev teams in an agile environment.

QA Engineer

Confidential, Denver, Colorado

Responsibilities:

• Work in an agile environment utilizing 2 week sprints. Attend backlog grooming, sprint planning and daily stand-up meetings.
• Work specifically on iOS and Android native application project teams.
• Utilize Selenium and Appium to support ongoing efforts to automate test cases
• Utilize Jira and Confluence for documentation, defect tracking and sprint monitoring.
• Stay aware of environmental states due to involvement of projects with high complexity within more than one development/test environments
• Responsible for analyzing manual and automated test scenario results.
• Determine manual test cases that are candidates for automation
• Ensuring alignment between product team goals and quality assurance of the product
• Worked on native applications (iOS and Android) and learned new tools such as Appium
• Exposure to cross-functional teams of internal resources

Front End QA Specialist

Confidential, Austin, Texas

Responsibilities:

• Work in 2 week sprints based off of user stories defined by technical specs and business requirements
• Develop comprehensive test cases based on user requirements and business defined requirements
• Use Jira and Confluence to document and track defects
• Document and execute functional, integration and regression tests
• Use Cucumber to support ongoing efforts to automate regression suites and new features
• Testing mobile and web based products and features to ensure high quality
• Responsible for maintaining test environments using Bamboo build management tool
• Mobile testing for IOS and Android to help support our native app and web applications
• Use Saucelabs integration to run automated tests across multiple browser combinations
• Working with product owners to define product features and product requirements
• Working in an agile group to provide continuous integration
• Work with business owners and developers for defect resolution
• Ownership and Subject Matter Expert over several large web applications
• QA Subject Matter Expert for implementation of a new development release cycle process

Quality Assurance Consultant

Confidential, Denver, Colorado

Responsibilities:

• Used HP Quality Center to write test cases, perform test execution and recording defects
• Responsible for writing release test plans; including the approach for functional, new feature, regression and automation testing
• Participate with Project Managers and Business Analysts to clarify user stories and business requirements
• Worked in 6 week sprints, priority determined by user stories
• Participate with backlog grooming, user story grooming and sprint planning
• QA Subject Matter Expert for application modifications or new development for the project that I was the QA resource for
• Collect and report testing metrics to QA Manager and Project Manager
• Use Rally for defect triage, testing progress, risks, dependencies and issues encountered during testing
• Part of an IT group changing from a waterfall approach to an agile approach
• Improving test processes and test models based on lessons learned
• Part of the QA group transforming into a Test Center of Excellence

Quality Assurance Contractor

Confidential, Denver, Colorado

Responsibilities:

• Coordinating End to End testing with multiple third party vendors in order to test the credit application process
• Providing test data to other departments (risk, marketing, legal) to test any changes that they may want to test on their own
• Work with offshore and near shore QA teams to coordinate testing efforts
• Use Jira, Sharepoint and Excel spreadsheets for documentation
• Use HP Quality Center for test case management
• Developing test cases based on the need of the business stakeholders and users stories determined by the product managers
• Participate in backlog grooming and sprint planning efforts
• Test execution through entire software development life cycle of a project
• Use Soap UI for web service calls to third party vendors
• Agile environment activities: setting timelines, utilizing test resources optimally, providing updates on assigned tasks, daily stand-up’s
• Working with product owners & scrum masters to help determine priority of tests, coordinate system testing and coordinate user acceptance testing

Quality Assurance Engineer

Confidential, Broomfield, Colorado

Responsibilities:

• Use Jira to report and track defects as well as manage my assigned tasks for a given sprint
• Working with the development teams during technical decomposition phase to define requirements and start formulating use cases for future testing
• Use Cucumber to document test cases so the automation and development teams can easily verify test case validity
• Investigating any unknown exceptions, stacks, or abnormal decreases in customer enrollment or sales
• Working with the QA team; assisting anybody who needs help with their work
• Web Application testing in Java
• API & REST testing using Postman
• Test plan, test case and use case construction and execution
• Continual work and coordination with the UI/UX team to improve end user experience
• Focus on new feature testing and mobile application testing (IOS, Android, Windows)

Quality Assurance Engineer

Confidential, Austin, Texas

Responsibilities:

• Use Jira for reporting and tracking defects, as well as verifying that software defects have been fixed
• Investigating reported operational issues and assessing risk and severity to determine when and if hot fixes should be scheduled
• Planning, scheduling, executing, and reporting tests to validate functionality of new and existing business features
• Working with the software development team and quality assurance team to define test plans for software releases and identify areas of risk to existing functionality
• Designing, developing, and executing tests to ensure a successful software release
• Internal applications testing in .NET & web application testing in PHP
• Collaborating with business stakeholders to ensure software meets business requirements
• Desktop, web, mobile testing (Windows, IOS, Android, Unix)

Quality Assurance Contractor

Confidential, Denver, Colorado

Responsibilities:

• Functional, Regression and usability testing
• Mobile testing to support our native app-Utilized X-Code simulators
• Creating release notes, user help guides and general documentation
• Testing a Ruby on Rails application
• Using GitHub to checkout developers feature branches and deploy safely to a test environment
• Investigating reported customer issues referred by the customer support representatives
• Use Selenium IDE to create record and play user scenarios to speed up manual testing process
• Preparing risk analysis and supporting documentation
• Working with the software development team and with our customers to deliver a usable product

Junior Quality Assurance Contractor

Confidential, Boulder, Colorado

Responsibilities:

• Work side by side with software developers in an agile environment
• Regression & Integration testing for every release
• Investigating customer problems referred and escalated by tier 3 technical support
• Documenting and continually updating testing procedures
• Defect tracking using Sharepoint and Team Foundation Server
• Used Excel for test case construction and execution
• Learned how to determined product quality, software release readiness, defect and risk severity