SUMMARY:

• 13 years of professional experience in Software quality assurance testing with web - based enterprise and standalone business applications.
• A forward thinking, capable and committed QA Manager with a proven ability to meet agreed deadlines, co-ordinate work and work to define testing methodologies with in a structured environment. Having first class executive leadership, negotiating and communicating skills and capable of providing authoritative guidance.
• Experienced in Managing Offshore and Onsite Teams simultaneously. Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing process.
• Proficient in doing excellent QA documentation on Test Plans, Test Cases, Test Scripts and Reports.
• Experience with an earned reputation for meeting demanding deadlines, rapidly changing priorities and handling multiple projects simultaneously.
• Good coordination with project development, implementation teams, customer delivery managers Client and Vendor community.
• Mobile and Web based testing
• Working experience and expertise in Agile Methodology
• Experience and expertise across multiple types of testing i.e., Functional, Regression, UAT, Load, Performance, Break-Fix and Security Testing
• Experience in Web Services testing using SoapUI
• Experience of working on Business, Technical and Functional Requirements.
• Hands on experience in Requirement gathering, Test Design, Test execution, Test Data Creation and Test execution.
• Work experience of Testing tools loadrunner, performance center, sitescope, QTP, Selenium, Device Anywhere, SoapUI and TOAD
• Work experience with Project & Defect Management tools JIRA, Serena, Quality Center and Bugzilla
• Excellent knowledge of Defect Life Cycle, Defect Management and Metrics Reporting.
• Engaging Various Platform Teams to deliver Program’s various projects.
• Managing Test Teams
• Strong influencing and communication skills
• Having a flexible attitude & positive approach
• Ability to Lead Offshore Testing Teams simultaneously
• Conducted Walkthroughs & Meetings for test strategizing and planning for the project with Business, Dev, QA & third party vendors.
• Project schedule, Project Management, Project tracking & Team Management
• Strategizing and defining new testing processes with evolving needs.
• Risk Analysis and Management
• Team Mentoring & Periodic and Annual Reviews.

AREAS OF EXPERTISE:

• Web / Mobile / Digital App testing
• Agile Methodology
• Water fall methadology
• Driving Test Strategy
• End to End Testing
• Test and Defect Management
• JIRA
• Quality Center
• Bugzilla
• Serena Mashups
• Testing Tools
• LoadRunner
• Performance Center
• Site scope
• QTP
• Selenium
• TOAD
• SoapUI
• Device Anywhere
• Resource / Cost Management
• Stakeholder Management
• End to End Test Management

TECHNICAL SKILLS:

Testing Tools: LoadRunner/Performance center, Jmeter, Quick Test Professional, HP ALM/Quality Center, TFS, SiteScope, Precise/Indepth (J2EE and Oracle), Mercury J2EE Transaction Breakdown, Mercury BAC, Toad, Telnet, WebSphere Tivoli Performance Viewer

Technology Tested: JAVA, J2EE, JMS, C++, XML, Visual Basic, ASP, JSP, SOA,WebServices, SOAP, Servlets, Applets, JavaScript, Oracle, SQL, PL/SQL, Citrix nFuse, MQ, Siebel/Siebel Web, FileNet (ISRA/WebService), Tibco

Languages: C, C++, XML, Visual Basic, HTML, Perl, VB script, ASP, JSP, SQL, Test Script Language(TSL)

Operating System tested: Windows NT/2000/XP Workstation, NT/2000/2003 Server, Sun, AIX, OS/400

Web/Application Software tested: WebSphere, Weblogic, iPlanet/Netscape Web Server, IIS, Apache, WebSphere MQSeries

Database tested: Oracle 9/10/11g, MS-SQL Server, MS-Access

Bug Tracking System: JIRA, Quality Center, Remedy, Serena, Bugzilla

Documentation Tools: MS Office, Adobe Tools, MS Project, MS Visio Technical

Change Control/Test Management tools: Remedy, JIRA, Zephyr, VersionOne, HP QC, Work Front.

WORK EXPERIENCE:

Confidential

QA Manager

Technology: Java, WebLogic, HTML, Oracle11g

Methodology: Agile (Scrum &Kanban)

Testing Tools: Jmeter, Selenium, TOAD, SoapUI, JIRA

Responsibilities:

• Managing a team of 15 Testers in Agile methodology with cascaded offshore and onsite teams.
• Responsible for the Test and Defect Management throughout a project life cycle.
• Communicate with Business, Dev and Management team on design, technical and functional Requirement specifications and deliverables.
• Scheduling test window, QA Tasks and test deliverables.
• Defining Test Strategy and Test Plan for a project.
• Plan and execute functional testing by preparing test scenarios, user test cases and provide instructions to team on functionality to be tested and provide necessary documentation.
• Automation tasks to support regression testing of applications that include Prepare automation test plans, schedule and assign script development in phases, monitoring progress and productivity of script development and maintenance.
• Audit bug entries and closures and Review test results. Compiling Test and Defect metrics for management.
• Following up ant outstanding open test risks or blockers. Identify and highlight issues that need immediate attention.
• Provide Quality assessment and Risk analysis of a project during Production release window.
• Coordinating with Project Development teams and third party Vendors.
• Communicate with Customer support and Dev Team on CUS and CXP issues and working on the patch until it gets resolved in Production.
• Forecasting, Resource estimation and allocation for the projects
• Helped in Agile Tools Analysis and finalizing on JIRA
• Trained and Mentored team members in Agile and JIRA.
• Approved timesheets and Invoices of Contractors in the team. Have done Annual reviews of the team members.

Confidential

Senior QA Analyst

Testing Tools: Jmeter, HP QTP, Serena Business mashups and administrator

Responsibilities:

• Maintain QA Lab with test tools Serena Mashups - Bug tracking tool, VMWare and HP QTP.
• Manage, develop and deploy bug work flows using Serena mashups and Serena Administrator
• Prepare Test Plan and develop Test Case List for a project.
• Preparing test metrics and reporting quality, bug and test status reports on each project to QA Manager.
• Coordinated multiple project teams and responsible for the quality assurance function for systems development and maintenance projects.
• Generated various functional scripts using QT Pro, modified them in expert mode, created object repositories and designed check points to validate the scripts.
• Created various Business Process QTP Scripts and performed Data driven testing.
• Acted as a liaison between the IT department and Operating departments in communicating the issue reproducibility, issue logging, monitoring until closure.
• Managing of gathering test results and reporting to senior managers on progress and issues.

Confidential

Senior Performance Tester

Testing Tools: Loadrunner, PerformanceCenter, HP QualityCenter, SiteScope

Responsibilities:

• Generated vugen scripts using SOAP and Web/Http protocol and developed them by adding required Correlation, Parameterization, Rendezvous points and necessary conditions including check points
• Responsible for scheduling the LoadRunner Controller and Resources for performance jobs and submitting the reports to the various projects leads.
• Monitored performance of web and application servers by simulating hundreds of Vusers from multiple Load Generators.
• Analyzed the test results from the LoadRunner Analysis and generated Graphs and Reports.
• Provided Performance tuning suggestions to Database, Development and System admin team.

Confidential

Automation Test Lead

Testing Tools: QTP, Load Runner, Quality Center, Device Anywhere

Responsibilities:

• Lead a 18member team of full-time associates and supplemental contractors.
• Planned, developed, scheduled and executed the quality assurance testing activities for the Confidential IT projects and tasks.
• Coordinated multiple concurrent QA project teams responsible for the quality assurance function for systems development and maintenance projects.
• Monitored Regression/ Integration/ Functional and Performance testing teams.
• Wrote SQL queries using Toad for data mining and validating table updates including related joins
• Designed, executed and analyzed Performance tests across wide range of technologies and products.
• Generated Load Test Analysis Results and published Compare Reports and Graphs.
• Worked on Portal Load & Break-Fix Tests using LoadRunner and generated the comparison reports.
• Documented the results and observations, recommended whether the test objectives/ SLA’s are met or not.
• To identify Performance tuning opportunities and work with the development and network team to improve performance.
• Responsible for communicating the QA activities and status to the QA Manager
• Participated in research of various testing methodologies of SOAP, XML and web services applications.
• Worked on measuring team performance, and training the team with the new updates.

Confidential

Senior Load Test Engineer

Testing Tools: Jmeter, Load Runner, Test Director

Responsibilities:

• Responsible for the test strategy, planning and execution of performance testing of the web application.
• Responsible for requirement gathering, analyzing the requirements and translating them into measurable nonfunctional requirements.
• Responsible for creating performance test plans detailing requirements for Benchmark, Load, Stress testing.
• Responsible for creating scripts using LoadRunner Vugen and also with Apache Jmeter due to Loadrunner License Constraints.
• Responsible for the test execution in the Mercury controller and also with Apache Jmeter.
• Emulated load using remote load generators and ipspoofing from various locations worldwide.
• Responsible for scheduling, monitoring scenarios and analyzing results for identifying performance bottlenecks.
• Responsible for communicating the performance bottlenecks to the QA Manager
• Experience in documenting results of automated tests with accuracy to the individual transaction level.

Confidential

Performance Test Consultant

Testing Tools: Jmeter, Bugzilla

Responsibilities:

• Gathered the Performance test requirements and prepared service level agreement(SLA)
• Responsible for creating Performance test scenarios and test plans of varying complexity.
• Generated scripts using Apache Jmeter by http protocol.
• Conducted Performance tests by generating the expected load with gradual and concurrent users and produced Analytical Performance reports using Jmeter.
• Used Bugzilla for tracking, analyzing and documenting defects.
• Worked closely with QA Manager and developers to clarify/understand the performance reports generated and assisting in performance tuning.