SUMMARY:

• Result oriented seasoned IT Professional with over 25 years of extensive experience in all aspects of SDLC focused on innovative solutions. Driving & instituting best practices and facilitating continuous improvement.
• Proven track record in organizational management across various functional areas delivering Quality Systems & Services.
• Demonstrated leadership in building high performance cross - functional international teams to establish vision, achieve results and delivering business value.
• Well versed in multiple delivery methodologies like Agile, Waterfall and Iterative. Leading organizations through Agile transformations.

EXPERTIS AREA:

Strategy & Business Development: Partnered with stakeholders and businesses in planning and executing enterprise solutions and defining technology directions. Influential and skilled negotiator; successfully presented strategic high-impact technology proposals and project plans to executive management to achieve buy-in.

Offshore Management: Managed diverse teams onshore and offshore to achieve cost and time efficiencies with 24 x 7 workforce utilization. Built team dynamics with clear definitions, defined processes, accountability and motivation.

Relationship Management: Developed relationships with business sponsors, clients, stakeholders and vendors to execute strategies, set priorities and ensure value add across organization. Mentored, coached and provided overall leadership in motivating and building cohesive teams.

INDUSTRY EXPERIENCE:

• Banking & Finance
• Payment Services
• Retail
• Investment Banking
• Mortgage
• Insurance
• Card Services

CORE COMPETENCIES:

• Test Management
• Test Automation
• Test Methodologies
• Vendor Management
• Agile, Iterative & Waterfall
• Global Team Management
• Project Management
• Off Shore team setup & management
• Joint Application Development (JAD)

TECHNICAL SKILLS:

Software/Tools: Microsoft Test Manager, Visual Studio 2010, TFS, Seapine test tools, PowerBuilder, MS-SQL Enterprise Manager, SoapUI, Ready API, Apache Web Server, Testlink & Bugzilla, Jira, Version 1, Eclipse for Java, HP ALM (QC), UFT, LeanFT, Selenium (Webdriver & IDE), Java, Toad for Oracle, Oracle Client, Microsoft Sharepoint, Microsoft Project, Microsoft Test Manager

Databases: SQL Server 7.0 2000/2005/2008 , 2012, 2014, 2016, DTS/SSIS, SSRS, ORACLE, DB2, MS Access, MySQL

PROFESSIONAL EXPERIENCE:

Confidential

Sr. QA Lead

Responsibilities:

• Define the vision, strategy, roadmap and supporting metrics required to deliver quality products to ensure enhanced customer experience.
• Define Quality Assurance policies, procedures, best practices
• Provide day-to-day leadership and hands-on management to digital team while supporting the mission and core values of the company.
• Define strategy for bring in Test Automation and work with the Automation Team to design and develop an Automation Framework
• Champion with other leaders in the organization with transition from traditional SDLC (Waterfall) to Agile

Confidential

QA Manager

Responsibilities:

• Provide day-to-day leadership and hands-on management to digital team while supporting the mission and core values of the company.
• Define strategy for bring in Test Automation and work with the Automation Team to design and develop an Automation Framework using Java / Selenium
• Define vision, strategy, roadmap and supporting metrics required to deliver quality products to ensure enhanced customer experience.
• Established, Managed and Mentored a team of QA Professionals both On-shore & Offshore
• Achieved cost savings of over 10% by re-negotiating contracts with vendors
• Institute standard toolset for Test Case and Defect Management and providing visibility and transparency.
• Managed Planning & integration across the organization for Oracle RMS Rollout.
• Exposure to Test Driven Development and Behavior Driven Development and Tools such as GEB, Twist
• Mentored teams through transition into testing in a Behavior Driven and Test Driven Development

Confidential

QA Manager

Responsibilities:

• Partnered with executive leadership and business management, vendor partners and customers to understand business goals and strategies that contributed towards
• Development, modification and attainment of strategic and tactical plans.
• Develop, drive and achieve functional goals of the team.
• Manage on-shore and off-shore teams (captive and vendor)
• Implemented process improvements resulting in reduction of internal issues, improved customer satisfaction and metrics.
• Instituted standard toolset for test, defect, automation and performance management increasing traceability, defect containment and transparency.
• Developed Data Refresh Strategy for creating Predictable data-sets Participated in Audits (Basel II, SAS-70 & Sox)
• Developed Environment Strategy for creating isolated Test Environments using VMWare and Hyper-V, Service Virtualization and Stubbing & Mocking Frameworks.
• Presented QA results including Risk Assessment and Recommendations for Go-No-Go decisions to C-Level Executives, Cross-Functional Teams & Steering committees
• Mentored team through transition from Waterfall to Agile Delivery Model
• Established, Managed and Mentored a team of QA Professionals
• Developed and Implemented Test Strategy, Test Plans, Traceability Matrix, Performed Gap analysis based on Business Requirements

Confidential

Sr. Consultant

Responsibilities:

• Providing technical services as a Business Analyst, Solution Architect, Project Management and Quality Assurance Lead
• Established QA Practice, tools & Techniques
• Managed projects and ensured quality delivery on-time and within budget
• As a Business/Systems Analyst conducted JAD Sessions to capture Business Requirements and followed thru to development and implementation
• Clients worked at include Carlson Marketing Group, Best Buy, First Bank (now Confidential ), Roquette America, Bankers Systems (now Walters Kluwers), Datacard Corp
• Team lead Mentoring other resources on-site

Confidential

Sr. Programmer Analyst

Responsibilities:

• Providing technical services as an Analyst and developer
• Clients worked at were in Banking and Manufacturing sectors
• Worked on projects related to Finance & Accounting and Investment Banking

Confidential

Sr. Programmer Analyst

Responsibilities:

• Providing technical services as an Analyst and developer
• Clients worked at were predominantly in the Banking sectors
• Worked on projects related to Investment Banking

Confidential

Programmer Analyst

Responsibilities:

• Worked as a programmer developing custom applications for clients in Banking & Manufacturing sector