SUMMARY:

• Over 11 years of extensive experience in testing various software applications with an exposure to different platforms and software systems.
• More than 7 years’ experience in leading testing projects and provide leadership to testing resources
• Involved in all the phases of Software Development Life Cycle (SDLC).
• Proficient in writing Test Plans, Test Set/Cases and Test Scripts.
• Expertise in black box and white box testing techniques.
• Expert in front - end and back-end testing
• Extensively involved in Functional, Integration and Regression testing.
• Experience in C#, ASP.NET, XML Web Services.
• Experience in developing XML Web Services using WSDL and SOAP.
• Extensive experience in object oriented programming.
• Experience in Mercury Interactive Test Suite (WinRunner, TestDirector, LoadRunner, QualityCenter, QTP) and Bugzilla
• Good exposure to both Automated/Manual testing.
• Extensively involved in Quality assurance of Web based and Client/Server applications.
• Worked in several capacities, including QA module lead, Test Engineer & Programmer.
• Good problem solving and programming skills, ability to learn and use new systems and paradigms.
• Team Player, result oriented, fast learner with excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Operating Systems: Windows NT/95/98/2000/XP/7, Sun Solaris, UNIX, LINUX, MS-DOS

Languages: C, C++, PL/SQL,T-SQL

Applications: ASP.NET, C# .NET, ASP, HTML, XML, SOAP, Web Services

Database/ Data Access: MS SQL Server, Oracle, SQL Navigator, TOAD, MS Access

Web/ Application Servers: Internet Information Server (IIS)

GUI Tools: VB 6.0, Developer 2000, Visual Studio.NET

MS Packages: MS Office 2000(Excel, Word, PowerPoint, Access, Project)

Configuration Library: Microsoft Visual SourceSafe

Testing Tools: WinRunner, LoadRunner, QuickTestPro

Defect Management Tool: TestDirector, Quality Center, ALCM, Bugzilla,Sharepoint, TFS, JIRA,Rally

Methodologies: Six Sigma, Agile, WaterFall

PROFESSIONAL EXPERIENCE:

Confidential

QA/Triage Lead

Responsibilities:

• Responsible for designing and executing test plans from business requirements.
• Performed role of Project QA lead on assigned projects with test team of 2-3 testers.
• Involved in full lifecycle Data Migration Test utilizing SQL.
• Involved in requirement meetings and testing for new android mobile application.
• Implementation of automated test processes, software, and training of other QA staff.
• Accountable for conducting testing efforts for multiple efforts concurrently.
• Generates functional and regression test cases for manual and automated testing utilizing Selenium
• Responsible for identifying, tracking and reporting testing results and application defects using JIRA.
• Involve in the evaluation and implementation of test automation
• Experience with Jenkins/Maven
• Utilized SQL queries to perform testing.

Senior QA/QA Lead

Responsibilities:

• Established and evolved formal QA processes, ensuring that the team is using industry-accepted best practices
• Reviewed business requirements and specifications for consistency in quality standards and preparation for testing
• Establish a Test strategy and test plans
• Updated TFS requirement traceability, test cases, test sets and defects according to QA standards
• Engaged with application development team during defect resolution
• Record and track issues /defects, and coordinate with the client through the fix resolution and production verification
• Established Metrics for each sprint and reported to the stake folders
• Reviewed Test Deliverables to ensure compliance to the Test Strategy
• Analyzed test metric to determine quality and forecast release readiness.
• Researched and evaluated new testing technologies and tools to improve QA practices
• Acted as a key point for all QA aspects’ of releases, providing QA services and coordinating QA resources internally and externally
• Coordinated a offshore team

Senior QA

Responsibilities:

• Worked in manual and automation QA testing.
• QA point of contact for the leadership and cross-functional teams.
• Own test plans and documentation that communicates the standards and procedures of QA teams.
• Represented QA in scrum/defect review meetings with project team stakeholders to discuss issue found during testing and their current statuses.
• Lead automation activities within the automation framework using QTP 11.0.
• Strong management and leadership for direct reports with capacity to mentor and coach QA staff.
• Implement, gather, and report team and project metrics which demonstrate business value and showing continuous improvement in an Agile environment.
• Accountable for the quality of test services during all stages of SDLC.
• Support customers in troubleshooting exercises.
• Validated database updates and changes using SQL queries.
• Analyze functional business requirements for completeness and test case preparation
• Review test scripts for manual execution based on Business Requirements and direction from the development and product managers.
• Interface and coordinate research/resolution of issues with the Customers
• Keep management informed of testing project status, raise issues/risks
• Work closely with development and product management staff to discuss defects and resolutions
• Participate in and provide input during QA process improvement initiatives

Environment: Windows XP, Websphere 5.1, QTP,Rally,HP ALM, SQL server, Visio

Senior QA/QA Lead

Responsibilities:

• Responsible for creating and managing a software QA program
• Collaborated with key stakeholders to establish and execute project testing objectives.
• Point of QA contact for assigned Vendor to work with and meet the requirements of the vendor
• Act as a SME for the Vendor End to End testing and act as a triage manager for Vendor logged issues
• Responsible for generating new strategies and plans for improving quality of the product
• Architected and implemented QA processes and practices, including defect and test management
• Identify project risks and mitigation activities for resolution meeting technical and business needs.
• Actively participate in Program & Delivery Management process improvements.
• Provides detailed plans of complex projects and status reports of work in progress and future projections
• Created QA Project Plans for all phases of the Life Cycle
• Created Test Strategy and Test Plan document standards
• Defined Entrance / Exit criteria and provided continual Risk Assessments to Senior Management
• Defined Ambiguities with the Business and Functional Requirements. Worked with Business Analysts to clarify Ambiguities
• Verified traceability of Test Conditions to Test Cases in QC
• Responsible for running Smoke Test for the several banking projects and for creating Test Plans and executing test in the Test Lab using QC/ALM11
• Provided Test Estimates for various phases of the project
• Analyzed recorded and modified client-server traffic using an HTTP monitor.
• Managed Web services based QA effort delivery to client
• Created and ran functional and load tests on web services prior to implementation.
• Coached the Team and worked with Soap UI tool to test web services
• Carried out Data integrity and Data consistency testing.
• Lead QA ‘Best Practices’ implementation effort
• Worked on Resource planning and estimates
• Investigated for process improvement tools
• Ensured appropriate QA documentation is updated, including processes and test scenarios
• Lead production support QA team to ensure best in class service delivery
• Actively participated in Program & Delivery Management process improvements.

Environment: UNIX(Solaris), Windows XP, Websphere 5.1,MQ explorer, Oracle, MS Access, SQL server, TOAD, Visual Basic, Soap UI 4.0.1, Quality Center, XML

Senior QA/QA Lead

Responsibilities:

• Designed and Developed Test Cases according to Functional Requirements and design specifications of the application.
• Executed Test cases and reviewed the results by comparing the actual results against the expected results.
• Performed stress test and performance test to Improve service to the customers by implementing a flexible and adaptable order entry service that can be used across all of L.L.Bean’s touchpoints.
• Written SQL scripts for back end testing
• Performing queries to the database using 'SQL' to check successful Transaction & to create particular test cases
• Test development, test enhancements, and test execution of the application using Quick Test Pro & Test Director.
• Measured the performance of system, application server, web server and database server resources using LoadRunner online monitors. Analyzed the response times and resource graphs over various loads.
• Responsible for defect tracking and reporting the bugs using Test Director
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting
• Documented the verified test results after executing the scripts.
• Assist developers with reproducing defects and providing additional information as needed.

Environment: Java, JDBC, WSAD 5.1.1, DB2, Quest Central for DB2 v3.1.1, ASP, ClearCase, LoadRunner 8.0, Test Director, Win Runner 7.x, Quick Test Pro.

QA Analyst

Responsibilities:

• Performance testing on WebSphere Application Server 5.0/5.1 for iSeries and Domino based applications
• Simulated Vusers to check the performance of mail operations on Lotus Domino 6.x
• Created and ran Virtual users scripts against a websphere commerce Scenario
• Performed Stress Test against an internal, test area Apache HTTP server, serving both static pages(online documentation repository) and servlets (ping,ftp and personal webpages)
• Ran web scripts against the DB2 OLAP Scenario
• Performed Regression testing for the functionality of Applications using Mercury testing tool LoadRunner
• Record and edit recorded scripts to include necessary parameterization and logic using VUGEN
• Stress/Load test the application to isolate and identify potential client, network, and server bottlenecks.
• Performed a benchmark run employing a small number of users for comparison purposes as the number of users is increased in subsequent runs
• Tested iseries and pSeries hardware
• Performed test execution and evaluated the results
• Responsible for system log checking
• Worked with developers to improve the scalability of the Application.

Environment: IBM OS/400,WebSphere Application Server Express 5.0.2/5.1, IBM HTTP Server,iSeries Access,iSeries Navigator,Lotus Domino For iSeries V6.5, DB2 OLAP Server 8.1, Windows XP/2000, LDAP,MQSeries for AS/400,Unix,LoadRunner 7.8, Test Director, Win Runner 7.x.