Quality Assurance Automation Manager Resume

SUMMARY:

Quality Assurance Automation Manager with 11+ plus years of experience in Software Quality Management, Agile Test Project Management. Worked on Retail, CPG, Rail Road, Insurance and Life Science Domains. Has good knowledge on Estimation, resource management and reporting techniques. Has experience in Mobile Automation testing, Web Services Testing, web application testing and Salesforce testing.

EXPERTISE AREA:

Mobile App testing using Perfecto and Selenium with Java: Created single codebase to handle multiple languages and to test apps on Android on iOS. Automated the test data management using JDBC connection. Also used APIs to get data using simple - json.

Leading Team and Defect Triage Meeting: Has let teams working in different locations and conducted defect triage meetings with various stake holders across globe.

Testing Methodologies: Has worked on Water fall model and contributed to Estimation, planning, execution, reporting and sign-off. Has good knowledge in Agile model and worked closely during sprint planning, story pointing, Scrum meetings, Retrospective meetings.

Web Application Testing: Has good exposure in testing Java applications; also has knowledge in data base testing.

API Testing: Has knowledge in web services testing which uses SOAP/REST services, has experience on tool - SOAPUI Pro.

Mobile Testing: Has good exposure to mobile app testing on various devices/OS, proficient in responsive web testing on devices.

Other Manual Testing: Has performed web application testing, windows application testing. Involved in Mainframe testing, UNIX system testing and has handled testing on MQs between asynchronous systems. Has good knowledge in Data Base testing. Also, involved in Salesforce testing and good at analyzing the reports.

Tools: Perfecto Mobile, Selenium, Java, SoapUI Pro, HP QC/ALM, RQM, Toad for Oracle, Mainframe DB2, SQL Developer for Oracle, Bugtracker, Test Director, Test Link. Developed Excel macros to eliminate redundant manual process.

WORK EXPERIENCE:

Confidential

Quality Assurance Automation Manager

Responsibilities:

Performed feasibility analysis and PoCs to bring in new automation Solutions to the projects.
Led team to perform In - Sprint Automation and helped the in effort savings.
Co-ordinated in setting up mobile cloud for Automatic and Manual testing.
Lead team to evaluate Net Promoter Score (NPS) and constructed solutions to improve NPS.
Conducted sessions on Automation to the Manual Test team in-order to improve the contribution of Automation during In-Sprint in Agile environment.
Initiated Customer sentiment analysis based on the feedbacks from website, apps and other social media and generated NPS. Developed test scenarios based on the feedback.

Confidential

Quality Assurance Automation Manager

Responsibilities:

Has good knowledge in Mobile Automation Testing using Perfecto Mobile using Selenium with Java.
Has Experience in Web services testing using SoapUI Pro, Native App/Responsive web testing for mobile devices, web/windows application testing.
Extensive knowledge in Software testing life cycle, testing concepts and methodologies and Project Management processes.
Has good knowledge in Agile, waterfall, iterative and V-model testing.
Has handled Defect Triage Meeting with teams working across globes.
Performed Root Causal Analysis on the testing shortcomings and came up with solutions to prevent the occurrence in future.
Handled testing team working on different time zones on a single project.
Good Knowledge in Oracle Database.
Good Understanding on SalesForce Testing.
In depth knowledge on Accessibility testing, omnitures, SEO.
Extensive knowledge on cross browser testing for various browsers like IE, Chrome, Firefox, Safari, Mobile browsers for iPhone, Android.
Vast experience in Estimating testing projects, test strategizing/planning
Deep experience in analyzing the requirements, test scripts creation, execution.
Experienced in leading big teams, coordinating with clients and various stakeholders and handled critical projects through its complete life cycle.
Effective in planning, leading, decision making, has excellent communication skills, can handle demanding clients.

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