SUMMARY:

• Over 8 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies. Proficient in System, Functional, Regression and Performance testing of Client/Server and Web Based applications, mobile and tab application
• Specific Expertise
• Experience in full Software Development Life Cycle (SDLC), TDD and Methodologies and Validations to ensure the Quality Assurance Control.
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile and Waterfall models of SDLC.
• Expertise in Analyzing Business Specifications and develop Test Plans, Test Cases and Test Scripts and execute them.
• Expertise in Manual and Automation Testing.
• Extensive experience in Testing both WEB and Client/Server environment, Web Service Testing and Batch testing,
• Proficient in testing the application on different browsers like Internet Explorer, Firefox, Chrome, Safari
• Expertise in testing mobile application and Tablet Application for IOS and Android OS
• Thorough knowledge of Internet standards (HTML, HTTP), web site design principles and software usability practices.
• Experience in handling and managing offshore team as well as onsite team.
• Expertise in meeting deadlines and providing LOE for the projects.
• Actively used Application lifecycle Management (ALM), Quality center for Manual Testing and defect management, documents and reviews, JIRA for defect management.
• Strong experience in writing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Involved extensively in GUI Testing and System Testing.
• Experienced in testing cross browser for web application.
• Testing Methodology and Test Plan Formulations.
• Test Case analysis and design, Test Script development and Test Coverage.
• Experience in testing Web Services, Protocols, Soap, and XML.
• Test Summary Reports and Defect Tracking
• Defect tracking and change management using Quality Center/ Test Director.
• Experienced in Agile technology with Scrum and Waterfall.
• Experience in Integration Testing, System Testing, Performance Testing, Functional Testing, Regression Testing, Database testing, User Acceptance testing and End - End Testing.
• Well experienced in test planning, documentation, defining and executing the Test cases using automated tools as well as Manually.
• Strong hands on experience in testing Commercial Websites and Business Applications.
• Strong experience in interacting with developers to analyze the user requirements, functional specifications
• Knowledge of Software QA Standards and Methodologies.
• Experience in testing database applications of RDBMS in ORACLE, PL/SQL and SQL Server.
• Expertise in writing and executing SQL Queries.
• Querying the database using SQL to check out for successful transactions, reporting and prioritizing software bugs according to the severity.
• Excellent communication, interpersonal, intuitive and analytical skills.
• Proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS:

Operating Systems: Windows 98/2000/XP/7, UNIX, Mainframe

Testing Tools: Win Runner, Rational, QTP, Quality CentreReporting Tools: Quality Center, Test Director, Jira, Version One

Language: C++, VBscript, JavaScriptDatabases: Oracle, MS SQL Server, MS Access, DB2

Web Technologies: HTTP, HTML, XML

MS Office Tools: MS Office, MS Visio, MS project

Networking Protocols: TCP/IP, SSL VOIP, SIP, SOAP, XML

PROFESSIONAL EXPERIENCE:

Confidential, Centennial, Colorado

QA Engineer (STB)

Responsibilities:

• Working on WB 2.0 provisioning and troubleshooting connected to Newtown hub via Nokia Remote Phy-Gain Speed solution.
• Working on DAC, DNCS, Remote-phy, TMC server, Hubs, CMTS etc.
• Working on DMA (Designated Market Area) to prioritize the market and fill the gap on Testing on those sites.
• Hands on experience on writing test case and logging defects.
• Experience on preparing E2E test plan, Regression Test Suit and perform testing in STBs with the help of web based tool -TMC connected to different market.
• Perform Test case preparation, Execution, logging defect & Triage and monitoring logs and validating STB Diagnostic Screen.
• Performing STB validation- Spectrum Guide Validation, live streaming, PPV, VOD, Search settings, DVR, Channel lineup and Hub Validation.
• Writing scripts on TMC to automate test cases using RUBY.
• Hands on experience in executing & scheduling TMC scripts from SWORD.

Environment: Jira, Windows, Desktop application, MS Office, MS Excel, TMC, Sword, Titan, Everest, Drum

Confidential, Englewood, Colorado

Test Engineer

Responsibilities:

• Reviewed design documents & business requirements to learn the function and scope of the application.
• Involved in collection of test data for every project or changes implemented and performed data set up for the testing purpose
• Performed IBMS testing in different environment (Test, Migration, UAT,) for every new build
• Validate different checks set up at different level like planning (Monthly planning, Monthly Short List) Scheduling, and Non-Linear Checks.
• Validation of clauses at deal level, program level and license window level
• Performed validation Titles and Rights, Cross channel planning, Program scheduling, On Demand rights, Evaluation content properties and inheritance of titles.
• Performed Data migration Validation From Pals to IBMS a DVB (Digital Video Broadcasting)application
• Involved in OTT Project and tested the whole project.
• Done end to end validation between different modules( Evaluation, Acquisition, finance, Planning, Scheduling, Release)
• Done validation between different channels for Linear and Non-linear services (On Demand)
• Perform the testing around the configuration changes on the system tables as per the business needs
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values
• Performed integration testing between the legacy system and the IBMS (metadata)
• Perform testing around the scheduling of linear channels and different programs and interstitials.
• Developed and reviewed effort estimates for (LOE- Level of Effort) writing, executing, and reporting test results based on technical documents and Business requirement Document.
• Attended change request meeting as per the business requirements and analyze the impacts
• Gather requirements from the business sides and perform brain storming session with business analyst to write test plan and test cases in JIRA
• Performed smoke, regression, functionality testing after each build.
• Wrote simple and complex SQL queries to validate the data at the backend.
• Experience in setting up the UAT environment for UAT meetings.
• Carried out defect management by logging new defects, tracking defects, reviewing defects, discussing in defect triage meeting and closing it.
• Conducted meetings with directors, developers, QA, business analyst regarding the changes and testability of the application

Environment: Jira, Windows, Desktop application, MS Office, Rapid SQL, Citrix, Oracle 11g, Manual Testing, Confidential .

Confidential, Englewood, CO

IT-TQA

Responsibilities:

• Provided complete support from identifying test requirements, writing and executing detailed Test plan and Test cases and involved in communication of requirement changes to other team members
• Created Requirement Traceability Matrix (RTM) to track requirements.
• Wrote complex SQL queries to perform the backend testing of the Oracle database using PL/SQL developer.
• Validate the XML output for the test harness application and the different service code associated with it.
• Using HPQC for version, tracking defects, enhancement requests, assign work activities and assess the real status of project throughout the lifecycle.
• Performed Video on Demand (VOD) testing through the live box setup on the lab with video end setup and validate the customer’s payment through CSG (billing system).
• Performed validation on Pay-per- view events like movies, video contents, and upcoming events, also performed adjustments on credits on customer accounts.
• Tested the XML based test harness application for STB and tested the Headend System
• Tested for the payment verification made through STB and on the backend billing system (CSG system) used by Confidential .
• Experience testing VOD/Live video on multiple devices including tablets, iPad.
• Performed validation for receiver activation (swapping as well as adding multiple receivers) on existing as well as new customer.
• Done validation of the WA (western arc) and EA (eastern arc) customers and their eligibility of different package and cost through STB.
• Tested the requirements for reinstalling dish for PIA and PP and RV customers for bankruptcy status with Dl. Status (A, C, E, and V).
• Participated in the test environment setup and in ensuring that facilities and test tools are in place to successful perform the required testing effort.
• Responsible for writing and execution of positive, negative and functional test cases to cover overall quality assurance using HP Quality Center (QC) for each release.
• Tracking test case results, analysis problems, log defects, defect tracking in QC.
• Used Test Harness to create a new account in Confidential and performed any modification in the account for existing customers using soapUI
• Performed web services testing using Test Harness and soapUI.
• Mapped test plan back to functional requirements for ensuring all the requirements are been included in the test cases.
• Working with business stakeholders and assists in Quality Assurance by testing different DVR Functionality
• Coordinate technical activities; provide guidance and direction to team of engineers to ensure project completion.

Environment: QC, Windows, MS Office, Oracle 11g, Manual Testing, Soap UI, Test Harness, Mainframe

Confidential, Reston, VA

QA Analyst

Responsibilities:

• Documented the test cases using Software Requirements Specification and design documents.
• Created Test Plan, Test Strategy document and analyzed Functional Design Document (FDD)
• Writing test case and executing and logging defects using HP ALM.
• Taking part in requirement review meetings and defect assessment meetings.
• Performed smoke, regression, functionality testing after each build.
• Wrote E2E Test cases for validating the E2E Flow from creation of accounts till billing.
• Wrote simple and complex SQL queries to validate the data at the backend.
• Created Test Data for different type of testing by using dashboard.
• Involved in Test Data management process by creating new data and cleaning up the existing unused data
• Performed validation of different spectrum on multiple browsers like I.E, Chrome, Firefox
• Developed the test plans for GUI, Functionality Testing, System Testing and User Acceptance Testing.
• Worked actively for Smoke testing for build verification.
• Worked with Mainframe CSG for customer validation in back-end according to the data entered on the front-end.
• Performed Provisioning of accounts created in CSG with their respective MAC ID using Sigma Systems.
• Used Different commands like SIU, WIU, WCM in CSG for customer inquiry and update
• Activated the delinquent status (Soft Disconnect and hard Disconnect ) Customer using CSG
• Worked on Smoke Test after every release.
• Worked extensively on share point to coordinate projects, review documents or proposal.
• Tested multiple applications in front end and back end.
• Installed new build on staging (testing) environment.
• Coordinated with Offshore team on daily basis regarding testing plan, implementation, issues, and defect management.

Environment: Windows, QC, SoapUI, Putty, Sigma, CSG, MS Office, Oracle11g/SQL developer, Splunk, IPhone and Android (s4)

Confidential, Atlanta GA

Quality Analyst

Responsibilities:

• I was involved in testing COX TV connect functionality in android and apple devices and the recorded programming through the iPad on DVR.
• Developed and written Test Cases based on the business requirement document and use case provided.
• Collected and analyzed the BRDs, SRDs, Use Cases and to cover all the test scenarios efficiently
• Worked with the business team for business review and got sign off for the written Test Scenarios and Test Cases
• Performed Smoke Testing, Shakeout Testing, Adhoc Testing, Build Verification Testing, Regression Testing, Back End testing.
• Conducted GUI testing to test the appearance and properties manually.
• Continuously streamlined and improved the testing life cycle to ensure that test planning, execution, and reporting are effective, agile, and coordinated
• Reported the daily status of the written test cases and executed scripts
• Actively involved in setting up test environment and creating test data.
• Documented changes and implemented procedures for these changes as discussed in Change Request meetings.
• Downloaded the new build into the mobile devices using adb commands through Windows command prompt.
• Extensively used Quality Center10.0 as a test management and defect tracking
• Performed regression testing of the Basic Video functionality - Streaming, landscape and portrait viewing format
• Tested the EPG functionality - Micro guide navigation, watch now and now playing functionality, change made to the channel map.
• Performed testing around Closed Captioning (CC) and the customers eligibility to set the Closed Captioning feature on and off from the iPad settings menu.
• Error matrix - complete review of all configured error codes
• Performed Streaming Video testing on Wi-Fi (roaming) or 3g against the home network and tested the different error message.
• Tested the different programming alternatives for HDand SD customers supported by the business and their eligibility for upgrade, downgrade and side grade.

Environment: Quality Center 10.0, Oracle, SQL, Serena Business Manager, Java, Android, IOS

Confidential, Mooresville, NC

UAT Analyst

Responsibilities:

• Prepare detail test plans and test scripts for different scenarios by analyzing functional documents, wireframes, visual design documents, content metrics and use cases to cover the user acceptance criteria.
• Performed User Acceptance Testing along with some functional scenarios to give the final sign off on the behalf of business/stakeholders.
• Responsible for writing and execution of positive, negative and functional test cases to cover overall quality assurance using HP Quality Center (QC) for each release.
• Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing, exploring testing and Regression testing on various releases of ecommerce website.
• Planning and execution of backend testing. Designed simple to complex SQL queries for Aqua data Studio to retrieve data for database testing
• Tracking test case results, analysis problems, log defects, defect tracking in QC.
• Regular Interaction with core developers to assure that all the defects was addressed in time.
• Performed initial manual testing of the application as part of smoke testing
• Performed API testing to validate the error message coming from backend.
• Executed test scripts and tracking test case results, analysis problems, log defects, defect tracking in QC.
• Mapped test plan back to functional requirements for ensuring all the requirements are been included in the test cases.
• Working with business stakeholders and assists in Quality Assurance by participating in system testing, integration testing, and regression and smoke testing.
• Coordinate technical activities; provide guidance and direction to team of engineers to ensure project completion.
• Used WINSCP to validate the logs so that application is meeting PCI compliances.
• Performed core metrics testing using IBM core metrics tool.
• Used Version One tool to organize and manage agile activities.
• Participated in all the meetings related to Sprint planning, daily stand up meetings, retro, poker planning, story review meetings and discussed the issues arising out of test execution.

Environment: Aqua Data Studio, QC, Windows, Jira, MS Office, Manual Testing, Version One, Oracle