PROFESSIONAL SUMMARY:

• 10 Plus years of QA experience with in - depth knowledge of Software Testing techniques for Client/Server, Web based and Mobile App applications. Have a great expertise in conducting all forms of automated as well as manual testing including functional, integration and regression testing. Also conducted performance and user acceptance testing in real-time and unattended multiple platforms, browsers and technologies. Possess excellent professional interpersonal skills to analyze and design procedures for the verification and validation of the system under the test.
• Extensive knowledge of Software Development Life Cycle (SDLC); relevant processes such as Agile that eventually assists in skillful review and understanding of business requirement document and functional specifications thoroughly.
• Skillful at Mapping Requirements to test cases, providing traceability to requirements, creation and documentation of Test Plans, Test Cases, Test Scripts, Test Procedures, Test Data from the requirements document for various applications.
• Creating test data including the Test Input Data using Test Management Tools defining the configurations and expected results for Integration Testing for both positive and negative test scenarios.
• Expertise testing in Set-top box and Device based testing.
• Expert in performing various types of testing for set-top boxes including Audio/Video analysis for different types of contents like SD, HD, MPEG-2, MPEG-4 and encrypted for Linear, VOD and DVR contents.
• Hands on experience in other Confidential functionalities like VOD, DVR, CC, Parental Control, EAS etc.
• Well experienced submitting defects and monitoring the reviews using JIRA, Clear Quest, and Mercury Test Director, HP quality center as well as report usability issues and recommendations.
• Extensive experience in different kinds of testing like Smoke testing, Retesting, Functionality testing, User Acceptance, Ad-hoc, System Integration testing on iPad, Android and iOS.
• Strong communication skills for interfacing with developers, technical support personnel, other department representatives and customers

PROFESSIONAL EXPERIENCE:

Confidential, Irving, Texas

Software QA Analyst

Responsibilities:

• Created and executed Test Strategy, Test Schedules, Test Estimations, Test cases, Test reports and bug tracking.
• Analyze requirements, Created and executed test plan and test cases based on requirements.
• Performed compatibility testing on Mobile Application (iPad, Android and iOS Native applications).
• Performed regression testing for FiOS mobile app on iOS and Android devices.
• Used Charles proxy tool to troubleshoot the issues related to API request response to capture logs for iOS and android.
• Performed testing for application features like Live TV, DVR and Video on Demand.
• Used Jira for submitting and validating defects.
• Used xcode and android studio to debug logs to help developer’s trouble shoot issues.
• Reproduce and troubleshooting customers related issues
• Strong exposure on functional and non-functional testing methodologies- Installation Testing, Black Box testing, Regression testing, Integration Testing, System testing, Smoke Testing & Usability testing.
• Tested video’s manually and paired the device to TV using setup box and navigated it with the help of device remote.
• Performed compatibility testing for Android and iOS operating versions.
• Conducted Regression testing on each new build, identified software errors and Interacted with developers to resolve issues and Involved in end-to-end testing of the Mobile Applications.
• Tested the application under different networks and Internet speeds including while on 3G, 4G, LTE, Wi-Fi and Hotspot.
• Expertise at gathering and analyzing software quality metrics throughout the software development life cycle.
• Used Charles to test HTTPS proxy and the communication between web browser and SSL web server.
• Actively participated in weekly UAT sessions and generated the Action Item Documents and prioritize them in the weekly Iteration Cycles.
• Formulated manual test cases include Unit and Integration test case for all application.
• Used Microsoft Excel to create, maintain and execute Test cases.
• Posted bugs in Jira and after resolved by Development team, retested and if No issues found furthermore, we will moved to QA verified status.
• Analyze requirements and write test plan and test cases based on requirements and attend the daily scrum meetings.

Environment: Windows XP, Mac, MOCA set top boxes, Wireshark, Charles proxy, xcode, Android studio JIRA

Confidential, Irving, Texas

Responsibilities:

• The majority of this role will concentrate on testing and implementing applications on set-top boxes and consumer electronics devices.
• Prepare technical & functional specifications and write logic scripts and reports as per the system requirements
• Transform requirements in to technical specs, preparing design documents.
• Participate in design review discussions.
• Identify complex bugs in software (both gateway and IP-client devices).
• Integrate testing other device software as necessary.
• Interact with other software development teams (applications, middleware, and stack vendors).
• Participates in and conducts design and test case reviews.
• Support for the Component and system Integration testing.
• Coordinating the business people and testing team in testing the application in Confidential test environment
• Troubleshooting MKB connection between MoCA to Wi-Fi or Ethernet to Wi-Fi
• Actively participated meetings to interact with developers and leads to discuss the progress and issues of assigned task and interchange the ideas for enhance the efficiency of testing.

Environment: C, C++, JavaScript, Shell Scripting, Oracle, PL/SQL, MS Visual Studio, SQL Server, Informatica, Ab-Initio. Windows XP,UNIX, HP Quality Center, DAC, SOAP UI, MOCA set top boxes, Wire shark 1.4.3, IBM Rational Doors 9.2, Clarity, SOAPUI, JIRA 4.2, OCAP/tru2way set top boxes platforms DCT 6416, DCH 6416, Pace and RNG set top boxes.

Confidential, Irving, Texas

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications and System Design Specifications and interacted with developers for changes in requirements if any.
• Developed test cases based on the UI Assumptions list, Wireframes, Use cases and BRD.
• Conducted the Functional, System, Integration and Regression testing for Functionality of the web application.
• Reviewed and analyzed Business and Requirement Specifications, formulated Test Strategy, Test Plans, Test compact and Test Cases for the functional, Regression, Usability and Stability testing for Set top boxes.
• Used DAC for Authorizing/De-authorizing packages, authorizing services, to Initialize the Confidential and also clear the parental control PINs.
• Worked on selectable output testing with different outputs.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk through with SME’s and business.
• Worked closely with the developers to get the immediate resolution to the defects.

Environment: C, C++, JavaScript, Shell Scripting, Oracle, PL/SQL,, SQL Server, Windows XP,UNIX, DAC, SOAP UI, MOCA set top boxes, Wire shark 1.4.3, SOAPUI, JIRA 4.2, Pace and RNG set top boxes.

Confidential, Downingtown, PA

QA Analyst

Responsibilities:

• Execute Manual tests to Verify functionality of Cable Set of box.
• Performing troubleshooting and Analysis of daily testing metrics
• Interacted with QA lead for existing test and other related documents for starting the test procedure.
• Worked extensively on UNIX server to check the Server Logs to debug the application errors.
• Have knowledge on set top box diagnostics screens to know whenever the set top box gets resets or when it is not responding to the right code.
• Analyzing audio and video signal anomalies for different types of channels (analog, digital, HD, SD) and using different types of cables.
• Performed testing for DVR by various methods such as volume recording and long term recording. Other verifications included trick mode testing and time shift buffer testing.
• Verified Parental control features by testing them for ratings, by channel and by time. Also performed test for checking the functionality and display of IPG (Interactive Program Guide).
• Also tested for VOD (video on demand) and PPV (Pay per View) in different test environment. Trick mode testing was also performed on this feature.
• Worked at head-end for downloading the code to various Confidential (set top boxes) under test and performing server related tests, Performed tests for EAS (emergency alert systems) for both types: text message as well as Force tune EAS.
• Actively participated meetings to interact with developers and leads to discuss the progress and issues of assigned task and interchange the ideas for enhance the efficiency of testing.

Environment: Windows XP,UNIX, JIRA, DAC, SOAP UI, MOCA set top boxes, Wire shark 1.4.3, IBM Rational Doors 9.2, Clarity, SOAPUI, JIRA 4.2, OCAP/tru2way set top boxes platforms DCT 6416, DCH 6416, Pace and RNG set top boxes.

Confidential, Atlanta, GA

Sr. QA Analyst

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications and System Design Specifications and interacted with developers for changes in requirements if any.
• Developed the Test Plan - describing the Test Strategy and the test objectives.
• Conducted the Functional, System, Integration and Regression testing for Functionality of the web application.
• Reviewed and analyzed Business and Requirement Specifications, formulated Test Strategy, Test Plans, Test compact and Test Cases for the functional, Regression, Usability and Stability testing for Set top boxes.
• Worked with tru2way conduit set top boxes.
• Working knowledge of OCAP/tru2way and the functioning of tru2way-based set-top devices.
• Used DAC for Authorizing/Deauthorizing packages, authorizing services, to Initialize the Confidential and also clear the parental control PINs.
• Responsible for capturing logs from set top boxes to 2-way conduit and from 2-way conduit to CEMP ( Confidential Event Management Platform).
• Worked on selectable output testing with different outputs.
• The objective of Selectable Output Control testing is to ensure super high value content is protected within the Confidential network while being offered to its customers on a variety of High Definition customer premise devices
• Extensively worked on different scenarios including Normal, Alternative and Negative flows.
• Extensively worked with the Quality Center 10.0 for bug tracking. Prepared and loaded test scripts in the Test Plan and executed them in the Test Lab.
• Worked closely with the developers to get the immediate resolution to the defects.

Environment: Quality Center 11.0, ASP.Net, VB.Net, SQL, Oracle11g, TOAD, WebLogic Server, SOA, UNIX, Windows XP.

Confidential, WA

QA Analyst

Responsibilities:

• Worked on standard and high definition set-top boxes.
• Tested the basic functionalities, including guide, display, audio, timer, different power settings and configurations, channel recording features, parental controls, etc.
• Tested the different streams of incoming signal, such as audio and video streams.
• Tested the DVR recording functionalities, such as the recording capacity and the bookmarking option.
• Tested and logged defects for different copyright protection issues, such as recording different programs
• Setting up the set-top boxes for testing which involved connecting the Set-Top boxes through different cable/connection configurations.
• Performed end-to-end scenarios on the tuner’s software and logged defects in MS-Excel.
• Involved in test results reviews and made suggestions on improving and/or modifying the testing process and Participated in modifying/making suggestions for modifications of the different test cases.
• Interacted with other team members to learn and/or teach various receiver software testing and usage information

Environment: Windows XP, MS-Excel, UNIX, Set top boxes platforms-8000 DVR, 8240 DVR, DCT6412, DCT6208 and 8300HD DVR.

Confidential

QA/ Implementation Engineer

Responsibilities:

• Involved in all phases of Testing (Manual and Automation), including the development of Test plans, Test cases, Test execution and sign off.
• Identified the Test Cases to be automated and lead the effort for automating the product using QTP.
• Implementation of the support (installation of Conrep software and Plug-ins, testing, customization and configuration)
• Manages the overall test project plan, time tracking, defect management, issue resolution, and risk management
• Performed integration testing with QuickBooks and Talent Hook.
• Worked with project managers to Develop Test Plan, Test strategy, and performed Regression, Smoke, System, and Integration testing.
• Assisted and Trained End user on Using Conrep.
• Conducted compatibility tests with other software programs, hardware, multiple Operating systems, and network environments.
• Involved in the Test Case walkthroughs, assessment meetings.
• Acted as an Internal Auditor for ISO 9001 & CMMI Level II process areas.
• Technically implemented CMMI Level II & ISO 9001 processes in QA & other relevant departments.
• Analyzed user requirements document, functional specifications and prepared detailed test Plan.
• Review tests specifications, cases and performed manual testing.
• Performed Regression testing to ensure quality of the modules.
• Tracked, Detected and Reported Defects to Developers using Support Tool.
• Responsible for weekly status meetings showing progress and future testing efforts to the QA Manager.

Environnent: PHP, Oracle, HTML, Java Script, Apache, Ajax, .NET, VSTRO