SUMMARY:

• Over 14 years of experience in Telecommunication and Wireless System, Call processing, Provisioning, Testing, Developing test plans from requirements.
• Testing experience with Telecommunication, Business, Financial and Insurance applications.
• Experience in manual and automated testing, including system testing, integration testing, regression testing of Client / Server and Web based GUI applications (white box and black box testing) in the labs and desktop environment.
• Validated requirements for completeness and making sure it fully meets customer expectations.
• Followed up on agreed actions in response to requirement problems.
• I was involved in the SEI/CMM, RUP and Agile process during the entire project planning to improve software quality.
• The goal was to achieve higher quality product on more predictable schedule with less re - work.
• I have very good project management and problem-solving skills, assertive and a committed team player.

PROFESSIONAL EXPERIENCE:

Software Test Engineer

Confidential, Warrenville, IL

Responsibilities:

• Worked as a Software Test Engineer for Consumer Voice Over Internet Protocol (CVOIP), Business Voice Over Internet (BVOIP) in Multimedia Subsystem (IMS) platform for Confidential & Confidential .
• Responsible for System and Performance testing of Consumer Voice Over Internet Protocol (CVOIP), Business Voice Over Internet (BVOIP) and CALEA for Law Enforcement features.
• Responsible for analyzing system requirement documents, creating test plans, test conditions and detailed test cases
• Testing call processing (CP) features and provisioning the new test data in the system as per system requirements.
• Test coverage included Performance Testing, System Integration Testing), Regression Testing and Hardware testing.
• Test coverage includes Software Validation Testing (SVT), MOPs validation testing before and after Method of Procedures (MOP) installation. Testing included Baseline SVT and Final SVT.
• Performance testing includes system performance tests to ensure system reliability, capacity, and scalability.
• Responsible for Performance testing of Mobile Applications using Loadrunner and Spectra for call load testing.
• Collected performance test metrics and presented to functional team members for evaluation.
• Executing manual and automated test cases and logging the defects in Quality Center and ALM defect tracking tools.
• Using Wireshark, IRIS and Agilent monitoring tools to monitor and capture the call traces during the testing.
• Built CVOIP, BVOIP and VOLTE labs for SVT testing. Installed, configured and cable provisioning the Switches, Routers, RG’s, Phones.
• Providing test support to other groups by performing testing, validating and helping them to resolve their issues.
• Monitoring the labs on daily basis and performing daily environment check to make sure the system is ready for testing.
• Working with developers, system engineers and team members to resolve feature specific problems.
• Participating in requirement reviews, test plans reviews, defect meetings and status meetings with team members.

Environment: CVOIP, VOLTE, LTE, WLL, WebRTC, CALEA, 1360 COM, HSS, SDM, MGW, MGC, MRF, P-CSCF, S-CSCF, PCRF, DRA, IPTV, LINUX, Windows, Quality Center, Wireshark, Agilent, Spectra, IRIS, Sprient, TMATS, SPP-Lite, iOS, ISDN, TCP/IP, QXDM, EV-DO, SQL, Oracle, SIP, SMS, STB, MME, SOAP-UI, HP-ALM, JIRA, Agile, 3G/4G/5G, Apple Devices, Samsung Devices, LG Devices, Android devices.

Software Test Engineer

Confidential, Naperville, IL

Responsibilities:

• Worked as a Software Test Engineer for System and Performance testing of next generation VOIP solutions.
• Tested short messaging, video, voice and Push-to-Talk features from Access Terminals - like eHRPD Mobile Phones and Note Book PCs in IMS environment.
• Verified A10/A11 messages from RNC to PDSN, A12 messages from RNC to AAA.
• Tested QoS (Quality of Service) for Multi Flow calls- example, sending Voice and Video with different user profiles.
• Tested Handoff scenarios in Field like environment with ALU-BTS, RNC, and OMCRAN with e-HRPD mobiles.
• Reviewed system requirement documents, created test plans, test conditions and detailed test cases.
• Created Deliverable tests and Feature tests from requirements, documented Test cases in Test Management System.
• Executed manual tests in IMS lab, collected event logs, documented test session in logbook, and created Modification Reports (MRs) for problems found during testing.
• Worked with developers, system engineers and team members to resolve feature specific problems.
• Participated in requirement reviews, test plans reviews and defects meetings with team members.

Environment: IMS Core, 3GPP, e-HRPD interfaces, TMS, UNIX, SOLARIS, VOIP, SIP, ISUP, RTP, DNS, ISDN, SS7, FTP, TM500, RSRP, TCP/IP, 5ESS, 5620 SAM.

Software Test Engineer

Confidential, Arlington Heights, IL

Responsibilities:

• Worked as a Software Test Engineer for Worldwide Interoperability for Microwave Access (WiMAX).
• Responsible for configuration and loading of different software versions on Base stations and Mobile stations.
• Performed system and integration testing of Base Stations and Mobile Stations on WiMAX Platform.
• Testing included Protocol Conformance Testing (PCT) and Radio Conformance Testing (RCT).
• Used XML for editing, updating files and transferring data files between databases and Base Station/Mobile Station.
• Used Test Studio database to manage manual/automated test cases and log the defects in ClearQuest tracking tool.
• Worked with project management, developers, system engineers and team members to resolve software problems.
• Coordinated with 3rd party vendors for equipment delivery and planned new load releases versions.
• Participated in requirement reviews, test plan reviews, project meetings, defects meetings and estimation meetings.

Confidential, Schaumburg, IL

Responsibilities:

• Worked as a Software Test Engineer for System and Performance testing of Network Security Team (NST).
• Responsible for software installation on different systems and tested with hardening passwords.
• Responsible for hardware installation, configuration and tested for proper connections.
• Used Insight Database to manage manual test cases and log the defect in ClearQuest defect tracking tool.
• Worked with developers, system engineers and team members to resolve software problems.
• Participated in requirement reviews, test plans reviews and defects meetings with team members.

Confidential, Schaumburg, IL

Responsibilities:

• Worked as a Software Test Engineer for System and Performance testing of Intelligent Mail Device Acquisition System (IMDAS) of United States Postal Services (USPS).
• Created test plans and detailed test cases from system requirements and executing manual test cases in the lab.
• Responsible for collecting and analyzing critical logs, routine logs, status logs and trace logs during testing.
• Used Insight Database to manage manual test cases and log the defect in ClearQuest defect tracking tool.
• Worked with developers, system engineers and team members to resolve software problems.

Confidential, Libertyville, IL

Responsibilities:

• Worked as Software Test Engineer for System and Performance testing of 3GSM of Confidential .
• Performed performance testing of Confidential ’s Razor, Pebble, Seliqua and other new cellular phones.
• Responsible for collecting and analyzing event logs, call logs, service Measurement logs during testing.
• Executed performance tests for new products, collected real-time data logs and analyzed real-time data logs.
• Logged the defects in DDTS defect tracking tool and followed up with developers to resolve the software problems.
• Participated in requirement reviews, test plans reviews and defects meetings with team members.

Confidential, Libertyville, IL

Responsibilities:

• Worked as a Software Test Engineer for System Integration testing of 3GSM automation group of Confidential .
• Developed test plans, created manual test cases and automated manual test cases to test Mobile Phone Software.
• Test coverage is spread across call processing, SMS, EMS, MMS, Networks and Cell Infrastructure.
• Testing was included manual and automated on FlexAuto from desktop, in the lab and some field testing.
• Used Test Central Database to manage manual/automated test cases and log the defects in DDTS tracking tool.
• Participated in requirement reviews, test plans reviews and defects meetings with team members.

Environment: C, C++, Java, XML, VB, ClearCASE, SQL, GSM, UMTS, GPRS, WiMAX, UNIX, Linux, Windows XP, FlexAuto, Test Central, Test Studio, Insight, Element Management System (EMS), Real-Time Analyzer (RTA), Radio COMM, CMW500, STB, Terminal Servers, Switches, Routers, Spectrum Analyzers, Signal Analyzers, Signal Generators, Signaling Units, Switching Units, Radio Frequencies, ClearQuest, DDTS, Labview, Ethereal, Wireshark, SNMP,TCP/IP, FTP,MS-Word, MS-Excel, PowerPoint.

QA Analyst/ Test Coordinator

Confidential, Chicago, IL

Responsibilities:

• Software testing of Inter-Plan Teleprocessing Technologies (ITS) of Confidential .
• Worked as a QA Analyst/Test Coordinator for a wide variety of Healthcare Claim applications.
• Responsible for Test Management, Requirement Analysis, Test Planning, Test Plan, Test Cases Creation, Test Cases Review, Test Cases Execution, End to End test coordination and Testing, Metric Reporting and Estimation.
• Created test plans, test conditions and detailed test cases from system requirement documents.
• Testing included system testing, integration testing, regression testing and UAT testing in Windows environment.
• Performed online GUI applications testing of Claim Forms and batch applications testing to generate reports.
• Executed manual and automated tests cases and logged the defects in PVCS defect tracking tool.
• Performed Regression testing, UAT testing and Performance testing by using WinRunner, LoadRunner.
• Worked with developers, business analysts and team members to resolve software problems.
• Participated in requirement reviews, test plans walkthroughs and defects meetings with team members.

Environment: COBOL, DB2, CICS, JCL, TSO, FileAid, MVS, IBM Mainframe, Windows, WinRunner, LoadRunner, PVCS Tracker, HIPPA, MS-Word, MS-Excel, PowerPoint.

Quality Assurance Analyst

Confidential, Vernon Hills, IL

Responsibilities:

• Software testing of Customer Relation Management (CRM) for Confidential Company.
• Worked as a Quality Assurance Analyst for a wide variety of mortgage applications in Mainframe environment.
• Created test plans, test condition and detailed test cases from system requirement documents.
• Executed manual and automated test cases and logged the defects in ClearQuest defect tracking tool.
• Performed Client/Server, GUI and Web based CRM applications testing in UNIX and Windows NT environment.
• Performed complete Web Testing of WAMU’s home site, testing included functionality, compatibility, reliability, performance, load, stress and security testing by using LoadRunner.
• Created test plan for the web testing under load by generating several users in LoadRunner, analyze the response time of the business transactions under load.
• Performed regression testing using QTP/WinRunner/TestDirector and developed libraries for the automation of the navigational, functional and data driven test cases.
• Testing included Interactive Voice Response system (IVR) testing with Confidential ’s Automated Call Center.
• Worked with developers, business analysts and team members to resolve software problems.
• Responsible for maintaining Project Matrix, Requirement Matrix and Test Matrix to keep track of the projects.
• Participated in requirement reviews, test plans walkthroughs and defects meetings with team members.

Environment: COBOL, DB2, CICS, JCL, TSO, Java, Oracle, Siebel, HTML, Weblogic, TOAD, UNIX, MVS, IBM Mainframe, Windows, WinRunner, LoadRunner, TestDirector, ClearQuest, TCP/IP, MS-Word, MS-Excel, PowerPoint.

Member of Technical Staff

Confidential, Naperville, IL

Responsibilities:

• Worked as a Software Test Engineer for feature and system testing of CDMA (IS-95) and TDMA (IS-136) features in Integrated HLR environment. Responsible for call processing features E-911, Caller ID, Call Forwarding, Call Waiting, Three Way Calling, Voice Mail, Voice Privacy, Message Recording, Message Waiting and Remote Feature Activation. The system under test included 5E-DCS Switch, ECP, MSC, Base Stations and Cell Phones.
• Created test plans, test conditions and detail test scripts from System Requirements Documents (SRD) and documented test strategy in Test Management System (TMS).
• Created/updated Deliverable tests, Feature tests and Regression test cases in Test Management System.
• Created Lab Modification Reports (LMRs) to upgrade system labs base on Customer profile and followed up LMRs with Lab Environment Operation Maintenance (LEOM) team for the updates.
• Executed manual tests, documented test session in logbook, Created Modification Reports (MRs) and Lab Trouble Reports (LTRs) for software problems found during testing.
• Followed up with developers on problems found during testing and assisted them in resolve the problems.
• Participated in requirement reviews, test plan reviews with developer and system engineers.
• Documented feature test notes in completion letter for First Office Application (FOA) and also recommended tests for FOA to be run Confidential customer site.
• Worked as a feature test coordinator for the projects for entire test cycle. Interface with other team members for tracking schedules, estimation, assigning work items and conducting status meetings.
• Automation Coordinator for CDMA/TDMA feature tests. Created automated tests in UNIX Shell Script, Identified tests meeting automation entrance criteria on the Test Execution System (TES) and Integrated Object-oriented Test Automation (IOTA) platforms. Verified automated tests in the lab and provided feedback to team on automation status.

Environment: C, C++, HTML, SQL, TMS, UNIX, SOLARIS, Windows NT, CDMA, TDMA, UMTS, GPRS, IS-41, IS-95, IS-136, ISDN, SS7, VOIP, SIP, SNMP, SMTP, FTP, TCP/IP, SEI/CMM, MS-Word, MS-Excel, PowerPoint.