SUMMARY:

• IT/Quality Assurance leader with over 14+ years of experience in leading/managing large scale software testing projects in Pharmaceutical & Finance domains delivering complex web/cloud/mobile projects.
• Expertise in developing QA processes, test strategies, end - to end test solutions, test automation frameworks, metrics, and best practices to drive cost cutting and efficiency.
• Extensive experience in using Salesforce Veeva application, Sample Accountability,Automation Tools and administration.
• A strategic leader who is hands-on technical and excels in developing peak-performing teams to deliver business goals.

TECHNICAL SKILLS:

• Veeva CRM Admin
• LoadRunner
• QuickTestProfessional/UFT
• Selenium
• HP ALM 11.0
• Microsoft Project
• Microsoft Visio
• Microsoft Office - Word
• Excel
• PowerPoint
• SharePoint
• One Note
• Agile - Scrum
• Rational Unified Process (RUP)
• Validation Life Cycle (VLC)
• SQL Server 2005/2008/2012
• Oracle 9i/10/11
• Business object XI (R2)
• SQL
• T-SQL
• HTML

CORE COMPETENCIES:

• Action Oriented Strategic Thinker Test Management
• Process/Change Management Project Management Customer Focus
• Test Automation Strategy and Frameworks

PROFESSIONAL EXPERIENCE:

Confidential, Somerset, NJ

Software Quality Assurance Manager

• Hire, manage, and support a quality team of high-performance quality assurance engineers onsite, offshore Analysts and direct reports
• Assess the current testing practice to Identify the bottlenecks & issues in QA processes from Manual & automation testing.
• Implement test automation strategy and framework for regression testing that improve quality and efficiency of standard implementations using Selenium.
• Implement data and system integration test(SIT) strategy from the source systems that include webservices, data files and Veeva to the Knipper target and downstream systems
• Support testing efforts that include ETL, Data Migration, Server Upgrades and multi Platform (online,offline,laptop, iPad, SmartPhone) and automation testing.
• Participate in requirement gathering effort that includes Business Process/Functional and Technical Specifications with internal business users and external clients for Veeva applications
• Accountable to provide timelines, resource allocation, budgeting and complete tracking of testing projects
• Review and approve System and User Acceptance Test(UAT) scripts
• Implement a teamsite for QA department in sharepoint to address the communication gaps
• Implement an estimation process to provide LOE (Level of Effort) for standard and custom implementations
• Implement library of reusable quality documentation that minimizes the LOE and increase efficiency
• Invovle in system integration testing(SIT) with business users and external clients to ensure all requirements are met
• Accountable for performance management, mentoring and coaching direct reports
• Continuous Metrics Reporting to Senior Management on project status and executions

Environment: Selenium, SFDC, Veeva, .NET, Manhattan Scale, Selenium, XML, SQL Server 2012, Axosoft, MS Project, MS Excel, MS Visio, MS PowerPoint, SharePoint

Confidential, Clinton, NJ

QA Automation Lead

• Managed and supported team of manual and automation test engineers both at onsite and offshore
• Developed QA project plans, resource plans, risk assessment, and test strategy documents
• Involved in daily SCRUM calls, Sprint planning, Sprint review sessions
• Develop test plan and test strategy of mobile testing on iPhone,iPAD and Android devices
• Developed a solution to the build and environment issues by identifying critical scenarios of the application and automated using Selenium
• Implemented and designed automation framework by using Selenium WebDriver which uses the concepts of core Java, TestNG framework
• Implemented Selenium Grid to execute automation suites for parallel and cross browser testing.
• Implemented Continuous Integration(CI)/Continuous Delivery(CD) automation strategy and process by Jenkins
• Provided functional support to the users of the testing tools
• Facilitated defect triage after each sprint and collaborate with different groups to address issues/concerns and risks
• Developed the status and bug reports using Excel and present to the Senior Management and product owners

Environment: XML, SOAP UI, SQL Server Management Studio, Confluence, Jira, Java, Selenium, Eclipse, Jenkins, Apache Mavens, Github, Selenium Grid, MS project, MS Excel, MS Visio, MS PowerPoint, SharePoint

Confidential, Jersey City, NJ

QA Project Manager

• Laisoned between the technical team and the business operations for all phases of performance testing life cycle to ensure the release readiness
• Reviewed scope assessment and test plan documents with the technical operations team
• Developed and maintained project plan for all the releases & adhoc requests
• Managed and supported onsite and offshore performance engineers.
• Established a refined PMO best practices to align with organizational goals for faster turnaround
• Close co-ordination with Environment Management, which includes Change Management.
• Managed design and development of Key Metrics dashboard to the Senior Management
• Created custom lists, views, workflows, document libraries for proposed Teamsite structure in SharePoint.
• Provided training to the performance group on using of SharePoint.
• Facilitated defect traige and release readiness meetings with various groups to address issues/concerns and risks
• Executed defect & execution reports from HP ALM and develop charts & summary reports using Excel.

Environment: HP Load Runner 11.x, HP ALM 11.0, MS Project, MS Excel, MS Visio, MS PowerPoint, SharePoint

Confidential, NYC, NY

Program Lead

• Developed and maintained relationships in a complex matrix environment and across several business units, stakeholders, and vendors
• Developed QA project plan & schedule, test data strategy, scope assessment, communication plan, risk/issue management and mitigation plans
• Defined reporting templates using excel 2010 to capture key progress metrics, risks/issues, defect statistics
• Managed and supported 14 onsite leads and offshore analyst
• Coordinated the testing effort with various groups at program level
• Extensively used Excel formulae,pivot tables, pie charts to translate complex data analysis into simple reports & charts
• Integrated SharePoint and Excel to develop various reports to communicate project status, key metrics and reviews
• Extensively used Quality Center tool as a test management tool and report defects.
• Facilitated defect triage meetings, manage change log and assess cascading impact on QA schedule
• Performed sharepoint administration and create workflows
• Conducted daily, weekly and monthly checkpoints and present status reports to the management

Environment: Informatica 8.1, SQL server 2005/2008, SSRS, HP Quality Center10.0, MS Excel, MSVisio, PowerPoint, sharepoint

Confidential, Summit, NJ

QA Manager, Testing Services

• Implemented proven processes and procedures to maximize project schedule and budget
• Developed templates for test center of excellence group that allowed sharing of reusable assets between tests in same test suite and between projects when possible.
• Hired, managed and mentored a team of quality manual and automatation engineers.
• Managed and implemented test automation frameworks in QTP
• Reviewed and revised QTP automation scripts developed by team of onsite and offshore consultants. This allowed team to modify the scripts before execution
• Worked effectively with business partners, vendors both onshore and offshore, and project management staff to develop the test agenda and ensure agreement of test objectives/deliverables across all stakeholders.
• Educated internal business users, technical partners on QA Process and Strategies
• Created and provided timelines, resource allocation, and Budgeting. Complete tracking of the QA life cycle using MS Project for large and mid-size projects.
• Reviewed and authored validation deliverables such as operational qualification/installation qualification scripts, validation plan and summary reports.
• Implemented and customized HP QC tool in accordance with the validation life cycle (CFR Part 11) for regulated systems. This reduced testing cost and script execution time and provided QC training to the users.
• Worked with Sys Admins in identifying the hardware requirements, configuring, installing LR Controller/Generator boxes.
• Developed metric reports at each stage of test life cycle to senior management

IT Lead Analyst

• Delivered and supported QA services through adherence to the SDLC (Software Development Life Cycle), Validation Life Cycle (VLC) and QA process methodology
• Collaborated cross-functional groups to develop action plans to address quality issues, determine clear deliverables to ensure compliance and software testing best practices
• Managed team of Quality Assurance Analysts in multiple on/off-shore locations. Engaged in Environment, Data, and Release management
• Managed validation testing efforts for major global applications which included development of business procedures, validation strategies and SOP's
• Managed/Set up offshore test resources that includes system access, mentoring, work planning, and process training to reduce cost of testing.
• Wrote, edited and maintained test artifacts; test plan, test strategy, test cases, test summary reports
• Worked closely with the onsite leads and offshore testers to track the project status and the budget associated with overall quality effort.
• Reviewed and revised test estimation efforts and schedule provided by vendors.
• Validated source to target mapping for various dimensions. Verified the ETL process of data extracts needed from the data warehouse with data management team
• Took leadership role to select tools and define a standard process for data migration and integration. Initiative improved quality, testability and reduced costs across multiple projects.
• Defined the strategy of testing the workflows from source to middleware to the target systems
• Performed data integration and data migration testing using SQL Queries.
• Extensively used Quality Center(QC) tool for defect management and executed the defect reports and graphs from QC across all program/projects.
• Gained good experience in testing multiple releases/environments.

Environment: Java, Java script, JSP, XML, HTML, ASP.Net 1.0/1.1, IIS 6.0, Oracle 9.0, Ab Initio, Quick Test Pro, Datastage 7.5, Mercury Quality Center9.x, HP Quality Center10.0, Load Runner, MS Excel, MS Visio

Independant Consultant/QA Analyst

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification
• Developed test schedules and test plans
• Defined, developed, maintained and executed test scripts using test director
• Extensively used SQL to perform Data integrity testing
• Used Load Runner to load test the applications
• Performed User Acceptance Testing on behalf of End Users
• Participated in business requirements, user requests and bug scrubs meetings

Environment: Java, Java script, XML, HTML, Oracle 9.2.0.3, Weblogic 6.1, LoadRunner, TestDirector, Quick Test Pro, VisualBasic, VBScript, JavaScript, IIS 5.0, SQL Server 7.0