IT Quality Analyst Resume Shavano Park, TX - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Shavano Park, TX

IT Quality Analyst

Responsibilities:

Confidential, Austin, TX

Business Analyst Specialist

Responsibilities:

Monitored cycles, servers and workstations in Tivoli Workload Scheduler (TWS).
Monitored and ran policy, check writing, and claim cycles and performed abend recovery using TWS.
Scheduled and executed test cycles in testing environment utilizing LifePro application.
Performed policy moves, claim processing, and check writing in TWS testing environment.

Confidential, Edison, NJ

.Net Programmer

Responsibilities:

Developed applications using C#, HTML, AJAX, CSS and JavaScript in MS Visual Studio environment.
Performed white box, black box and regression testing.
Provided application support and maintenance.
Wrote and executed SQL queries using MS SQL Server Management Studio 2005.
Resolved technical issues through debugging, research and investigation.
Improved and implemented best practice coding standards.
Updated product documentation.

Pearson, Austin, TX

Temporary Quality Assurance Coordinator

Responsibilities:

Confidential, Austin, TX

QA Software Tester

Responsibilities:

Participated on team developing automation framework using TestComplete.
Created test cases for software testing.
Created test scripts using Jscript for automated testing using TestComplete.
Setup customer Host Simulators on Nucleus POS System for simulated automated testing.
Performed manual and automated software testing in a Windows CE environment.
Utilized Nucleus Point - of-Sale (POS) system from pc or handheld device.
Performed white box, black box, function, stress, regression and distributed testing.
Detected defects and documented in SmarteQM tracking system.

Confidential, Round Rock, TX

Senior Production Control Analyst

Responsibilities:

Monitored production jobs in an IBM z/OS environment utilizing TSO/ISPF in a Windows platform.
Troubleshoot Control-M production errors and coordinate with analyst when necessary.
Ensured documentation of production processes was followed.
Responsibilities included job and dependency updates, abend resolution and modification.
Using MS Visual Studio 2008 assisted in C#.NET application maintenance and debugging.

Confidential, St. Louis, MO

Senior Production Control Analyst

Responsibilities:

Responsible for production job scheduling on a daily, weekly and monthly basis using Control-M.
Initiated changes to production scheduling tables per customer requests.
Monitored production schedule and performed abend recovery using Control-M/R.
Responsible for logging trouble tickets using Remedy system.