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Sr. Qa Analyst Resume

Suitland, MD

SUMMARY:

  • Software Quality Assurance Engineer with 9+ years of intensive experience in process improvement and in designing, building, validating, maintaining and troubleshooting.
  • Extensive experience in Healthcare/EDI X12 HIPAA 4010A1 and 5010A1 transaction experience including Additions, Deletions, Usage modified, Length changes, Segment relocations, No of repeats modified, Name changes, Loop relocations.
  • Experience with Bugzilla, DOORS, QTP and UFT, and Quality Center.
  • Well versed in Testing methodologies, Product development cycles and processes involved in developing and executing Test scripts and software Deployment/Release processes
  • Expertise in writing Test case, Test scripts and Test plan formulation.
  • Hands on experience in Planning, Managing and executing QA Processes for Large Client Server, Desktop Applications and Web - based Applications.
  • Extensively used SQL queries to manipulate the data and application validations.
  • Industrial experience includes healthcare (HIPPA and HL7), Insurance.
  • Hands on experience in 508 compliance testing for the web based applications
  • Working Knowledge of Health, Life Insurance, and Pharmacy applications.
  • Experience in Web Application Servers like Web Sphere, IIS, Web Logic and Apache.
  • Expertise in writing SQL and testing stored procedures and queries in Oracle.
  • Experience in performing System, Functionality, User Acceptance, Integration, GUI, Regression testing.
  • Expertise in documentation using MS-Office Tools (Word, Excel).
  • High interpersonal skills and ability to work individually and as a group member.
  • Well versed in Agile SDLC environment.
  • Adapt in fast paced working environment.
  • Hands on expedience in effective interpersonal as well as business communication.

TECHNICAL SKILLS:

Operating Systems: UNIX, MS-DOS, OS/400, MS-Windows 95/98/NT,7 MVS.

Testing Tools: Rational Suite, Load Runner, QTP-UFT, Test Director and Quality center

Languages: C, C++, JAVA, HTML, JSP, SQL, PL-SQL, COBOL, JCL.

Development Tools: AS/400, VBScript, JavaScript, Power Builder, FrontPage, XML SPY, ASP, .NET.

Database: MS Access, Oracle, DB2.

Packages: MS-Office (Documentation Packages)

Hardware Platforms: IBM, PC Compatibles.

Reporting Applications: Crystal Reports XI, Ruby Reports, and Cognos Reports.

PROFESSIONAL EXPERIENCE:

Confidential, Suitland, MD

Sr. QA Analyst

Responsibilities:

  • Reviewed functional and technical documentation in order to identify requirements for the creation of detailed and technical oriented test plans, test cases and test scripts by participating with the Plan/Operations Team in the initial phase of requirement phase.
  • Defect reporting and tracking the status in HP ALM and link the defect to the corresponding test case and requirement
  • Generated various summary reports and graphs by using HP ALM and produced in Defect Prevention meetings
  • Did Manual Test Case Preparation and Test Case Execution in HP ALM.
  • As a part of UAT Testing, Tested Images, Tables, File Name, Document Layout and Formatting, Document Properties, Complex Content, and PDF Conversion, Document Layout and Formatting
  • Schedule meetings and interacting with the persons aligned such as stakeholder, Project managers, DBA, Network administrators etc.
  • Worked with system integration testing, business work flow developed and maintained quality procedures and executed the test cases
  • Performed Backend testing by extensively using SQL queries to verify the integrity of the database
  • Tested application security features, including session expiry, book marking, passwords and compatibility across multiple browser types and encryption levels.
  • Reviewing the User Acceptance test activities/results and providing technical guidelines to complete UAT testing.
  • Participate in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
  • Develop Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Trace-ability Matrix.
  • Provide the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
  • Test Management using Quality Center. Upload Requirements and Test Cases to Quality Center.
  • Write and execute SQL queries to validate actual test results with expected results.
  • Perform Back end testing for validate the back end data and compare the front end data.
  • Review and analyze software requirements specifications, functional specifications, and software design documents for test-ability.
  • Understanding of agile development methodologies such as Scrum.
  • Usage of descriptive programming to handle complex functionality of application.
  • Conducted Integration, System, Regression, Smoke, Retest, and User-Acceptance (UAT).
  • Write and execute SQL queries to validate actual test results with expected results.
  • Preform Back end testing for validate the back end data and compare the front end data.
  • As part of the Web Services testing, Validate XML Request and Response files for the batch processing in Oracle Database tables.
  • Mapping the requirements to test cases (Traceability matrix) in Quality Center.
  • Created SQL Queries using joins and sub queries to validate the data base.
  • Created efficient Test Cases to test the Application security like Authorization and Authentication process and Role based security.
  • Update the data in the Database via Web Services and validate on the application Extensively worked on Fraud Case Management Process, Investigations.
  • Functional testing and validation of various scenarios was carried out in Case Manager Application.

Confidential, Baltimore, MD

Sr. QA Analyst

Responsibilities:

  • Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
  • Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
  • Test Management using Quality Center. Upload Requirements and Test Cases to Quality Center.
  • Conducted Integration, System, Regression, Smoke, Retest, and User-Acceptance (UAT).
  • Write and execute SQL queries to validate actual test results with expected results.
  • Did Back end testing for validate the back end data and compare the front end data
  • As part of the Web Services testing, Validate XML Request and Response files for the batch processing in DB2 Database tables
  • Providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
  • Mapping the requirements to test cases (Traceability matrix) in Quality Center
  • Created SQL Queries using joins and sub queries to validate the data base
  • Created efficient Test Cases to test the Application security like Authorization and Authentication process and Role based security.
  • Update the data in the Database via Web Services and validate on the application
  • Generated XML data files using XML Spy.
  • Developed Quick Reference Guide, Checklist for 508 Compliance testing
  • As a part of Section 508, Tested Images, Tables, File Name, Document Layout and Formatting, Document Properties, Complex Content, and PDF Conversion, Document Layout and Formatting
  • Extensively worked on Fraud Case Management Process, Claims, Investigations, and Provide Eligibility.
  • Creating Traceability matrix between Requirements and Test Cases.
  • Validated Adjudication Claims in the backend files
  • Functional testing and validation of various scenarios was carried out in Case Manager Application.
  • Supported production nights Adjudication Claims scenarios.
  • Exclusively tested integration of 3rd party applications using the Web services
  • Participated in creating the XML Files and tested the Rules Edits using XML Files by placing in the respective folders at server side.
  • Tested the Case and investigation processes with different ways of case options
  • Coordinating with the support team for running various batch jobs like case batch job, Payments and claims adjudication job.
  • Creation of Database queries and functions to validate the expected and actual values
  • Usage of descriptive programming to handle complex functionality of application,
  • Developed Test Summary Reports and participated in meetings
  • Ran the Batch Jobs and Validate the job Logs in UNIX
  • Tracked the defects using Quality Center and generated defect summary reports.
  • Mentoring new members on various aspect of the project

Environment: DB2, JAVA, J2EE, Web Sphere, Web logic, Quality Center, Windows 7, MS Office tools.

Confidential, Frederick, MD

Sr. QA Analyst

Responsibilities:

  • Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
  • Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
  • Test Management using Quality Center. Upload Requirements and Test Cases to Quality Center.
  • Conducted Integration, System, Regression, Smoke, Retest, and User-Acceptance (UAT).
  • Write and execute SQL queries to validate actual test results with expected results.
  • Did Back end testing for validate the back end data and compare the front end data
  • As part of the Web Services testing, Validate XML Request and Response files for the batch processing in Oracle Database tables
  • Providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
  • Mapping the requirements to test cases (Traceability matrix) in Quality Center
  • Created SQL Queries using joins and sub queries to validate the data base
  • Created efficient Test Cases to test the Application security like Authorization and Authentication process and Role based security.
  • Update the data in the Database via Web Services and validate on the application
  • Generated XML data files using XML Spy.
  • Developed Quick Reference Guide, Checklist for 508 Compliance testing
  • As a part of Section 508, Tested Images, Tables, File Name, Document Layout and Formatting, Document Properties, Complex Content, and PDF Conversion, Document Layout and Formatting
  • Extensively worked on Claims Adjudication Process, Benefits, Membership, Member Eligibility, Pricing, Pharmacy, Enrollment and Benefits applications.
  • Creating Traceability matrix between Requirements and Test Cases.
  • Validated Adjudication Claims in the backend files
  • Functional testing and validation of various scenarios was carried out in AS/400 Adjudication.
  • Supported production nights Adjudication Claims scenarios.
  • Exclusively tested integration of 3rd party applications using the Web services
  • Participated in creating the XML Files and tested the Rules Edits using XML Files by placing in the respective folders at server side.
  • Tested the Billing and payments processes with different ways of billing options
  • Coordinating with the support team for running various batch jobs like billing batch job, Payments and claims adjudication job.
  • Creation of Database queries and functions to validate the expected and actual values
  • Usage of descriptive programming to handle complex functionality of application,
  • Developed Test Summary Reports and participated in meetings
  • Ran the Batch Jobs and Validate the job Logs in UNIX
  • Tracked the defects using Quality Center and generated defect summary reports.
  • Mentoring new members on various aspect of the project

Environment: Oracle 11g, JAVA, J2EE, Web Sphere, Web logic, Quality Center,Windows 7, MS Office tools.

Confidential, Baltimore, MD

Sr. QA Tester

Responsibilities:

  • Writing Test plans, Test Cases, Test scripts and performing system, functional and regression testing of applications.
  • Test Case Management was done using Quality Center and Created Traceability matrix between Requirements and Test Cases.
  • Tracking and logging the defects using Quality Center.
  • Provided management and vendor with analysis reports and recommendations, and Communicated with the client to resolve issues.
  • Created and coded very flexible scripts that allowed for fast configuration changes during testing.
  • Executed all kind of scenarios for User Acceptance Testing
  • Reviewing all the requirements from the requirement document and writing test cases based on the requirement
  • Performed Integration testing on Online Credit Processing System
  • Performed Testing on the application using Agile Methodology
  • Validate all pre-arrival trigger application, and placement of conformation number on MQ series.
  • Validate that Nextel notifies the contingent generator by placing a message on the queue and then the formatter supplies the data and Check all links are displayed properly
  • Prepared Test Plan, Test Scenarios and Test Scripts as per functional, Business requirements using Quality center, developed the Test Procedures and Test Cases using Software specifications document
  • Generated various summary reports and graphs by using QC and produced in DP meetings
  • Did Administration work to customize QC modules and did maintenance of the QC data as per the release
  • QTP Script development, execution and defect reporting
  • Validated Adding billers and tested the bill payment module thoroughly.
  • Effectively implemented the recovery scenarios in error handling,
  • Participated in BRD walkthroughs along with Business System Analysts, development team
  • Written and executed SQL queries to validate actual test results match expected results.
  • Tested the database for data integrity, data security and data consistency and Experience in extensive database testing
  • Prepared test data as per design of test cases and executed and logged the defects
  • Developed SQL test scripts for Functional and Regression Testing

Environment: SQL, DB2, Mainframes (CICS, DB2, QMF, JCL, File-Aid), Java, J2EE, MS Office, Quality Center, JIRA, AWS

Confidential, Baltimore, MD

Sr. QA Tester

Responsibilities:

  • Reviewed functional and technical documentation in order to identify requirements for the creation of detailed and technical oriented test plans, test cases and test scripts by participating with the Plan/Operations Team in the initial phase of requirement phase.
  • Defect reporting and tracking the status in QC and link the defect to the corresponding test case and requirement
  • Generated various summary reports and graphs by using QC and produced in Defect Prevention meetings
  • Did Manual Test Case Preparation and Test Case Execution in Quality Center
  • As a part of UAT Testing, Tested Images, Tables, File Name, Document Layout and Formatting, Document Properties, Complex Content, and PDF Conversion, Document Layout and Formatting
  • Schedule meetings and interacting with the persons aligned such as stake holder, Project managers, DBA, Network administrators etc
  • Worked with system integration testing, business work flow developed and maintained quality procedures and executed the test cases
  • Performed Backend testing by extensively using SQL queries to verify the integrity of the database
  • Tested application security features, including session expiry, book marking, passwords and compatibility across multiple browser types and encryption levels.
  • Reviewing the User Acceptance test activities/results and providing technical guidelines to complete UAT testing.
  • Involved in release management with respect to resource coordination, deployment steps, DB changes, system down-time, code deployment, and post production smoke tests.
  • Validated application services of document management, data flows, and message to message payment applications.
  • Performed a wide range of quality tests functional,user interface, regression, connectivity, smoke tests, user acceptance, failover and recovery.
  • Defined, managed and coordinated the testing process to ensure successful and consistent End-End testing activities.
  • Used extensively SQL queries to validate data with verification, validation and transformation rules including data manipulation in the data staging area - tools TOAD used for the purpose.
  • Prepared understanding documents for every Automation scripts
  • Performed Frontend and Backend testing techniques
  • Identifying Risks and providing mitigations for the same
  • Ensuring Team members follows the testing standards, framework standards, guidelines
  • Maintenance of all testing deliverables and reports and are accessible to the team members and other privileged users.
  • Creation of XML files dynamically using VB scripting with DOM object
  • Creation of XML request templates and modifying the data in XML dynamically for the dynamic data change scenarios
  • Reading the response XML file and validating the data as per the expected result
  • Writing SOAP Messages/Queries to test XML Requests and Responses.
  • Testing web services Through SOAP UI and Shell
  • Tracked and prepared the report of testing activities like testing results, test case coverage, required resources, defects discovered and their daily status.
  • Attending team meetings and client meetings, and sending daily defect status report to the manager.

Environment: Windows, ASP.NET, Jscript, SQL Server 2005/2008,SQL Diff Tool, QTP9.5, Quality Centre, XML, SharePoint, Web Services, Agile, SSRS (reports)

Confidential, Rockville, MD

QA Tester

Responsibilities:

  • Analyzed business requirements and functional specifications
  • Created Test Plan, Requirement Traceability Matrix and Test analysis report
  • Detailed study of business documents and understand the criticality of the business,
  • Performed Stress, Load, and Performance testing using Load Runner
  • Analysis of system requirement analysis document, test case preparation,
  • Prepared scenarios for Load and Stress testing
  • Conducted performance testing of the applications by generating scripts using Load Runner
  • Test Script development, debug, testing and execution
  • Extensively involved in Back end testing by executing SQL queries and for data validation to verify the data in Oracle database
  • Peer review of the test cases, preparation of traceability matrix, Test case execution, Defect reporting, SIT, UAT, Security, Performance and Database testing
  • Assisted the team lead with daily QA tasks. Attended project meetings, release meetings, and QA status meetings.
  • Discussed with Project Team, Subject Matter Experts and Business Analysts and resolved the issues as per the mutual consensus and to the satisfaction of the end users
  • Preparation of defect analysis documents and discussing the same in DP meetings
  • Shell script execution, results and Log file verification
  • Comparing baseline files with actual files by using wincmp tool through QTP and generating the html report with the differences.
  • Created Reusable actions and used them when where required
  • Developed Functional Libraries and Maintained Object repositories
  • QTP Script development, execution and defect escalation,
  • Usage of descriptive programming to handle complex functionality of application,
  • Effectively implemented the recovery scenarios in error handling,
  • Developed various class objects by using vbscript and used redim and preserve concepts extensively
  • Developed functions related to Regular expressions by using vbscript
  • Developed functions libraries related to Dictionary Object, FileSystemObject, and Error object using vbscript

Environment: Java, Oracle8i, QTP8.2, Quality Center, TOAD, SharePoint

Confidential, NC

QA Tester

Responsibilities:

  • Analyzed the requirements, design and studied the application. Wrote test cases using HP Quality Center and created requirement traceability matrix.
  • Co-ordinate with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts
  • Met with the project team for the test plan review, modified the test cases based on functional specifications and design documents.
  • Understand the testing effort by analyzing the requirements of project and provide Level of Effort for testing activities to Project leads.
  • Worked closely with users and program developers to ensure that the application development met the user expectations
  • Responsible for processing claims and validating the full payment cycle process and participated in risk management and implementation of the applications.
  • Created the test plans, defects were logged to the corresponding requirements, test cases, and generated reports and graphs in Quality Centre
  • Tested deployment of applications in testing environments during all phases of the product cycle, Worked with Developers, as necessary, to isolate and repair bugs. Tracked software problem reports using Lotus Notes
  • Improved the poorly written SQL queries for each component of the application using Joins, and Aggregate functions
  • Executed SQL queries in order to verify and validate the data integrity and validation between User Interface and Database
  • Performed Database Validation and Integration Testing and manipulations using SQL
  • Responsible for the System Testing, Regression Testing, and User Acceptance Testing of the Application

Environment: Java Script API, J2EE, Message Broker, Web EDI, XML, Microsoft Excel, Lotus Notes, Oracle 10gQuality Center, QTP, Windows98 /2000/XP, Putty.

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