SUMMARY:

• Over 10 + years of experience as ‘Software Quality Assurance Engineer’ to test Web, Desktop, ERP (SAP), Ipad & Android applications’ providing extensive support in test planning, test development and test execution of projects both manually and using Load testing tools - Load Runner, Performance Center, Defect tracking tools - Quality Center, Test Director, Monitoring tools - Analysis component of Load Runner, CA Wily Introscope, Hp Site scope & Dynatrace.
• Experienced as Quality Center Administrator (ALM 11.5), Involved in installation, Customization, Domain creation, Project creation, Creating Passwords, Assigning Users/Groups to different projects & domains; Experience in Develop and provide user training for ALM navigation and applications (Requirements, Test Plan, Test Lab, Defects)
• Good functional knowledge in different SAP Modules like ABAP, MM, HR, FI, SD.
• Extensive experience in various Performance Testing methodologies - Smoke Testing, Baseline Testing, Peak Testing, Stress Testing, Duration Testing, Breaking Point Testing, Fail Over/ Fallback Testing, Negative testing and Regression Testing. Good Experience in preparing Workload Model according to the scaling of production with test environment.
• Good exposure on different tools SOAP UI, JMeter
• Experience working with single protocol SAPGUI, SAPWEB, SAP Click and Script, Trueclient IE, TrueClient Firefox, Web services, Https or Http & Html and multiple protocol “Citrix ICA + Web - HTTP / HTML”
• Experience with different Versions of Load Runner Components.
• Virtual User Generator: Parameterized, correlation, Error handling for the scripts according to the Use cases.
• Controller/ Performance Center: Design scenarios for different Performance testing.
• Analysis: Analyze Transaction level metrics & collect the graphs to provide the observations.
• Extensive experience in analyzing Client Metrics and also server level Metrics - 'App, Web, DB, Agent & Integration’ using monitoring tools like (Jvisualvm, Jprofiler, Jconsole, IBM BMC, Jps, Jstack)
• Experience with OEM to analyze top activities, long running queries & AWR report during / after test execution.
• Experience in analyzing Configuration issues ( Load Balancing, MQ Persistence, Queue Depth, Number of Threads/ listeners)
• Experience in deep drill analysis, Agents, Pure paths, Errors, memory, SQL queries using Dynatrace APM.
• Experienced in developing SQL Queries for Backend testing, test data arrange for different performance testing.
• Strong understanding of software Test Methodologies and knowledge of modern software development processes, including Issue/Bug Tacking, Release management, Change management etc.
• Good experience in performance testing estimations, coordinating testing efforts and effectively managed team of maximum 18 (onshore team, near shore & offshore teams).
• Good knowledge in Out of Memory, GC, Tread dumps, Heap dumps, Network Latency concepts.
• Good knowledge in Network Monitoring, Network Latency using tools like (Shunra, wireshark, fiddler)
• Good communication skills, Analytical and Technical attitude with the ability to solve complex problems; Can work very well in a team as well as independently under minimum supervision. Self-Starter and comfortable in high intensity and challenging work environment

TECHNICAL SKILLS:

• Load Runner
• HP ALM Performance Center
• JMeter
• QTP 9.5
• CA Wily Introscope
• Site Scope
• HP ALM Quality Center
• Dynatrace 6.3
• MS SQL Server 2008
• C
• C++
• Oracle Developer
• SAP ABAP
• SAP HR
• SAP MM
• SAP FI
• HTML
• XML.
• MS Windows 98/2000/NT/XP
• MS-DOS
• UNIX
• UC4
• Qpasa
• OEM
• Silk Performer 9.0
• Soap UI
• Test Pad
• Putty
• XCode.

PROFESSIONAL EXPERIENCE:

Confidential

Lead Engineer

• Interact with customers and different teams for understanding the application, functional requirements, test scenarios, SLAs, production metrics and engagement time lines for different projects & releases.
• Ownership of test tasks and deliverables well as responsible for 13 projects concurrently.
• Daily, Weekly status reporting to the client manager, Business Owner, IT Owner and all concerned parties.
• Created Load Runner scenarios by utilizing Load Runner controller and Vugen to create a Vuser script and parameterized the scripts and enhanced them according to the test cases.
• Used performance monitors and Load Runner graphs to analyze the results.
• Involved in creating the Scenarios for single and Multi-Vuser test.
• Involved in Data Migration testing i.e. used old data and checked the validity of the data.
• Coordinated with development team for bug fixes and Preparation of Test Execution Report.
• Track the issues and Re-run the respective tests if required after the issues have been resolved.
• Present the final Executive Summary Report for all the test runs done to complete the testing effort.
• Involved in wrapper, native apps testing on text devices (Android, IPhone, IPad) under real-user conditions phone call interruptions, battery constraints, memory shortage - 8GB, 16GB, 32GB etc, switch-offs between Wi-Fi, using different version of operating systems, different networks - 4G, 3G, test, prod to ensure the app is compatible or not.
• Estimation of the projects & allocation of right resources at the right time. Ensuring proper coverage of areas of application risks and tasks. Document and manage defects on assigned projects in share point.
• Understand the business requirements and convert it in to business scenarios (Positive and Negative).
• Create and execute on test plans, test strategies, and test cases for client-facing web applications, back-end systems and also wrapper, native iOS applications.
• Conduct All Hands meetings with the customers and support groups for any issues.
• Report on testing progress and results to project team and stakeholders.
• Involved in JMeter frame work, and Loadrunner, SOAP UI, XCode for various testing.
• Involved in Dynatrace APM vs APP Dynamics tool evolution
• Good Experience as a HP ALM 11.5 site admin in creating domains, projects & maintaining user accounts, Permissions to ensure users have the right roles/permissions to accomplish their goals.
• Used Xcode to collect iPAD device / crash logs to analyze the issues.

Environment: XML, MS-Office, SQL server Management Studio 2012, SOAP UI, HP Sitescope 11.0, HP ALM, JMeter, Loadrunner 11.0, Dynatrace 6.3, UNIX, Putty, XCode, Perfecto, HP ALM 11.5 (admin).

Confidential,MA

Lead Test Engineer

• Interact with customers for understanding the application, functional requirements, test scenarios, SLAs, production metrics and engagement time lines for different projects & releases.
• Ownership of test tasks and deliverables well as responsible for 3 to 5 projects concurrently.
• Daily, Weekly status reporting to the client manager, Business Owner, IT Owner and all concerned parties.
• Understand the business requirements / BRD documents and convert it in to business scenarios (Positive and Negative).
• Create and execute on test plans, test strategies, and test cases for client-facing web applications and related back-end systems using HP QC (ALM 11.5) and also performed site admin activities as required like ‘Create & Maintain domains, projects, users’, assigning users to diff domains & projects, generating passwords.
• Send work objects / patches to the respective lab (Controller - Register 1 / Register 2) using Remote ware application / Afaria.
• Identify, create and/or condition test data dependency for all the functionalities
• Execute the regular POS Functionalities before patches and after patches like (Tender, Returns- with /without receipt, Sales, SVC, Credit / Debit, Associate discount, Void transaction, void Item, Item discount) to make sure nothing impacted due to new patches .
• Used Microsoft Baseline Security Analyzer - scan the controller / Register before and after patches to make sure specified patches has been installed successfully.
• Report on testing progress and results to project team and stakeholders.
• Maintain and update existing manual and automated test cases if needed.
• Track the issues and Re-run the transactions if required after the issues have been resolved.
• Present the final Executive Summary Report for all the test runs done to complete the POS testing effort.

Environment: HP ALM Quality Center, Load Runner 12.1, Remoteware Application, Afaria, HP ALM Performance Center 11.0, XML, MS-Office, UNIX, SQL server Management Studio 2012, SQl developer, Text Pad, PuTTy, Qpasa, OEM, SOAP UI 5.0

Confidential

QCOE Performance Test Engineer

• Interact with customers for understanding the application, functional requirements, test scenarios, SLAs, production metrics and engagement time lines for different projects & releases.
• Ownership of performance test tasks and deliverables well as responsible for a team of 3 to 5 performance testers and 3 to 5 projects concurrently.
• Daily, Weekly status reporting to the client manager, Business Owner, IT Owner and all concerned parties.
• Identify NFRS which is included but not limited to identifying the Performance Test goals/objectives.
• Collecting the system/transaction volume metrics, identifying the SLA for each transaction, understand the types of performance test required and load volume for each round of execution.
• Discuss and develop the approach for creation of test data for the planned performance tests.
• Create Scripts for all identified workflows, in corporate proper error handling using standard Vugen functions and C / Java / VB Utility functions.
• Experience working with “Trueclient IE, TrueClient Firefox, Web services, Web Https or Http & Html” protocols.
• Perform smoke test for the scripts to ensure that all the business flows are functioning correctly.
• Execute one baseline test (10 % of actual load) to determine the system
• Execute the regular load test to benchmark the performance of the POS Functionalities like (Tender, Returns, Sales, Kohl’s Charge, Credit / Debit) and then execute peak load test for POS transactions to evaluate the store DB capacity and stability under high load.
• Monitored transactional parameters (Throughput, Hits per second, Average response time and System Resources) during the test, Analyze and present the test findings at the end of each test.
• Monitored DB parameters (CPU, Memory, Disk, and BlockingLock & Deadlock) Using OEM tool.
• Analyzed Configuration issues (MQ Persistence, Queue Depth, Number of Threads/ listeners) using Qpasa, AppWatch. Collected & Analyzed Server logs ( Agent, Integration & App ) using Winscp
• Re-run the test if required after the performance issues have been resolved, Present the final Executive Summary Report for all the test runs done to complete the performance testing effort.
• Good Exposure in E-Commerce applications & Distribute Center Operations like Advanced Purchase Orders, Picking, Packing, Waving, Shipping, Advanced shipping notice, Invoice etc and also good knowledge in WMS-Warehouse Management system, TMS-Transportation Management system.

Environment: HP ALM Quality Center 12.0, Load Runner 12.1, HP ALM Performance Center 11.0, XML, MS-Office, UNIX, SQL server Management Studio 2012, SQl developer, Text Pad, PuTTy, Qpasa, OEM, Silk Performer, Jmeter, SOAP UI 5.0.

Confidential,Bensalem,PA

Performance Test Lead

• Interact with customers for understanding the system, test objectives, questionnaire, test scenarios, SLAs, production metrics and engagement time lines.
• Ownership of performance test tasks and deliverables well as responsible for a team of five.
• Attend daily, weekly, and monthly stakeholder and customer meetings to discuss about the current and future performance test engagements.
• Writing Test Plans ensuring proper coverage of areas of application risks and tasks attend monthly stakeholder and customer meetings and discuss about the current and future performance test engagements.
• Identifying the Infrastructure inadequacies to conduct performance tests and address them with the assistance of project and Network engineering teams. Which typically include, ensuring proper scaling of the environment.
• Create Vuser Scripts for all identified workflows using standard Vugen functions and C functions.
• Execute one baseline test before actual execution (regular and peak load tests) to determine the system performance under very low level and it resolves any interface connectivity issues.
• Execute the regular load test (Considering average volumes per day) to benchmark the performance of the business scenarios on respective environment. Deliver observations & recommendations.
• Execute the peak load test (considering peak day volume) for critical business transactions and evaluate the system capacity and stability under high load.
• Execute simple/complex Sql queries related to particular environment in Text pad, SQL Developer
• Used HP Quality Center for Requirements management, Defect tracking and Test Management. Create test cases in test plan; manually execute test runs in text lab.

Environment: HP ALM Quality Center 11.0, Load Runner 11.52, QTP 9.5, HP ALM Performance Center 11.0, HTML, XML, MS-Office, Windows XP/2000/NT, UNIX, SQL, IBM DB2, QTP 9.5, Text Pad, PuTTy

Confidential, Iselin, NJ

Performance Analyst

• Interact with customers for understanding the system, test objectives, questionnaire, test scenarios, SLAs, production metrics and engagement time lines.
• Ownership of performance test tasks and deliverables well as responsible for a team of 3 performance testers
• Attend daily, weekly, and monthly stakeholder and customer meetings to discuss about the current and future performance test engagements.
• Writing Test Plans ensuring proper coverage of areas of application risks and tasks
• Create performance test plan and review it with the application team.
• Create citrix thick client application scripts using multiple portal “Citrix ICA + Web - HTTP / HTML”
• Validating the existing Scripts and obtaining the Sign-Off on the same.
• Scheduling of tests and trouble shooting of controller or generator issues with HP support team.
• The Average Response time, TPS, Throughput, were analyzed for each Test using analysis component of the Load runner 11.51.
• Monitored and Analyzed the CPU, Memory, Disk space for web, application, and Data base servers using HP Sitescope 11.2.
• Monitored and Analyzed TOP activities, long running queries & AWR report during / after test execution using OEM
• Experience in configuring servers, monitors, DB counters in sitescope.

Environment: HP ALM Quality Center 11.0, JMeter, Load Runner 11.51, HTML, XML, MS-Office, Windows XP/2000/NT, Hp Sitescope 11.2, Weblogic, Oracle 11g

Confidential,Fort Worth, TX

QA Analyst

• Interact with customers for understanding the system, test objectives, questionnaire, test scenarios, SLAs, production metrics and engagement time lines.
• Attend monthly stakeholder and customer meetings and discuss about the current and future performance test engagements.
• Identifying the Infrastructure inadequacies to conduct performance tests and address them with the assistance of project and Network engineering teams. Which typically include, ensuring proper scaling of the environment?
• Good understanding of Systems from functional, technical and business standpoint.
• Writing Test Plans ensuring proper coverage of areas of application risks and tasks. Create performance test plan and review it with the application team.
• Create Vuser Scripts for all identified workflows and in corporate proper error handling using standard Vugen functions and C functions. Expertise in correlation and parameterization in Vugen Scripts.
• Run UNIX jobs for Environment set (cleanup, Restore, Prep drive) using UC4.
• Execute simple/complex Sql queries related to particular environment in Text pad, IBM DB2.
• Execute UNIX commands and batch jobs using Putty.
• Used HP Quality Center 11.0 for Requirements management, Defect tracking and Test Management. Create test cases in test plan; manually execute test runs in text lab.
• Deleting MQ messages using IR360.
• Taking production data backups / restores for initial integrated releases using MYDBA.
• Identifying the front end performance issues by Dynatrace Ajax

Environment: HP ALM Quality Center 11.0, Load Runner 11.0, HP ALM Performance Center 11.0, HTML, XML, MS-Office, Windows XP/2000/NT, UNIX, SQL, Cute FTP, UC4, SQL, IBM DB2, Text Pad, Winscp, IR360, Dynatrace Ajax, PuTTy, Open Text Exceed 14 X64 .

Confidential,New York,NY

Senior Performance Tester / QA Analyst

• Involved in reviewing Business Requirement Documents and the Technical Specification.
• Analyzed the system requirements and wrote test cases, test scripts for testing the application.
• Performed Manual Testing prior to automation testing on the application.
• Identified the severity of the bugs and reported to developers.
• Analyzed load and Stress test results of the application for maximum performance using LoadRunner 11.0
• Created Scripts for the Application using LoadRunner 11.0, Involved in Creating Load Testing Plans and Scripting checklists.
• Extensively worked on Virtual User generator and Controller.
• Parameterized the scripts and enhanced them according to the test cases.
• Used Performance monitor and LoadRunner graphs to analyze the results.
• Used Controller to Perform Load Tests and Stress Tests.
• Uploaded Scripts, Created Timeslots, Created Scenarios and Ran Load Tests in Controller.
• The Average Response time, TPS, Throughput, Web Page Breakdown graphs were analyzed for each scenario.
• Generate, analyze, and publish LoadRunner test results and document the testing process.
• Communicated regularly with the Developers as well as the Business Analysts to resolve any open issues.
• Prepared Test Data for the application as per the specifications of the Requirements Document.
• Used IBM Rational ClearQuest to report/track all issues and defects.
• Worked individually, as well as in team environment, to achieve project quality goals.

Environment: IBM Rational Clear Quest, Load Runner 11.0, Controller, CA Wily Introscope 8.2, Dynatrace Ajax, HTML, MS-Office, Windows XP/2000,Web Sphere, MS SQL Server 2008

Confidential,Charlotte,NC

Senior Performance & Resiliency Engineering

• Ownership of performance test tasks and deliverables well as responsible for a team of 3 performance testers.
• Interact with customers for understanding the system, test objectives, questionnaire, test scenarios, SLAs, production metrics and engagement time lines.
• Attend monthly stakeholder and customer meetings and discuss about the current and future performance test engagements.
• Working closely with SAP Configuration Team to create manual test scripts, scenarios, test data and test conditions in Quality Center.
• Involved in preparation and execution of test scripts for Customer Master, Order Management, Collections and Account receivables under CTC (SD) module.
• Involved in preparation and execution of test scripts for Master Data, Vendor Metrics, Direct Procurement, Indirect Procurement and Reports under RTP (MM) module.
• Developed Test Scripts for various processes in FI like Cost Estimate for Material, Internal order, Cost center settlement etc
• Developed various Reports, Interfaces, and Forms using ABAP in SD and MM modules.
• Involved in String, Integration, Security, Technical, Performance, Load and UAT Testing.
• Co-ordinate with functional team members to identify the transactions (Tcode) for manual testing.
• Worked with Basis team, Functional teams with the issues of load testing.
• Used HP Quality Center 9.2 for Requirements management, Defect tracking and Test Management.
• Good understanding of Systems from functional, technical and business standpoint.
• Conduct All Hands meetings with the customers and support groups for any issues.
• Create performance test plan and review it with the application team.
• Create Scripts for all identified workflows and in corporate proper error handling using standard Vugen functions and C functions else using JMeter.
• Validating Vuser Scripts with the application SMEs and obtaining the Sign-Off on the same.
• Scheduling of tests and trouble shooting of controller or generator issues.
• In some cases, work on Proof of concept whether an application can be testing using LoadRunner.
• Monitored and Analyzed TOP activities, long running queries & AWR report during / after test execution using OEM

Environment: ABAP, SAP MM, SAP FI, SAP HR, Quality Center 9.2, Load Runner 11.0, JMeter, Performance Center 11.0, CA Wily Introscope 8.2, HTML, XML, MS-Office, Windows XP/2000/NT, Java, Tomcat Application Server, Oracle 10, OEM.

Confidential

Senior Performance Analyst

• Created Scripts for the Application using Load Runner - Parameterized the scripts and enhanced those scripts according to the requirement
• Used Performance monitor and LoadRunner graphs to analyze the results.
• Created Scenarios and Ran Various Tests (Shake out, Baseline, Peak Hour, Duration, Breaking point, Fail Over/Fall Back) in Performance Center 9.0.
• The Average Response time, TPS, Throughput, were analyzed for each Test.
• Identified the severity of the bugs according to the priority and reported to developers.
• Interacted with developers to solve Performance issues.
• Communicated regularly with the Developers as well as the Business Analysts to resolve any open issues.
• Used HP Quality Center 9.2 for all test documentation and report/track all issues and defects.
• Worked individually, as well as in team environment, to achieve project quality goals.
• Worked with various teams to troubleshooting problems and duplicate issues.
• Analyzed the CPU, Memory, and Backend Metric using CA Wily Introscope.
• Coordinating (near shore & Offshore) team members, giving suggestion on their concern works.
• Involved in reviewing Business Requirement Documents, Technical Specification.
• Analyzed the system requirements and wrote test cases, test plan, test scripts, scenarios for testing the application.
• Involved in Regression Tests for every new build.

Environment: Windows NT, XML, Java, SQL, PL/SQL, .Net, Load Runner 9.0, Quality Center 9.2.