PROFESSIONAL SUMMARY:

• Skilled, Result Oriented IT professional with around 5 years of experience in Software Quality Assurance. In depth knowledge of Software Development Life Cycle & its methodologies, with emphasis on Quality Assurance testing in Web Based and Client/Server Applications.
• Proficient in Software Testing Life Cycle (STLC) including Test Strategy Preparation, Test Plan Development, Test Case Creation, Test Execution and Bug Tracking.
• Well versed with different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Expertise in designing and developing Test Strategies, Test plans, Test Cases, and Test Reports for Manual test & Automation Testing.
• Strong experience in Data Analysis, Data Validation, Data Profiling, Data Verification, Data Loading & Volume Testing .
• Proven expertise in working on different types of test deliverables - Test Plan, Test Cases, Testing Strategy, Test scripts, Test data, Test Traceability matrix, Test reports, Test summary reports, Install/Configuration guides, Defect Reports, Release notes for Web based commerce applications, CMS applications and Banking applications.
• Proficient at BlackBox Testing- GUI Testing, Functionality Testing, Integration Testing, Usability Testing, Regression Testing, User Acceptance Testing, Ad-Hoc, End to End testing, System Testing.
• Hands on Experience in Agile process planning, creating and managing the backlog items, participate in scrum meetings, various team meeting & Release Meetings.
• Solid SQL skills, created complex SQL queries, functions, triggers and stored procedures for Backend testing and End to End testing.
• Worked closely with Key stake holders at different phases of project cycle to ensure project requirements and specifications implementation.
• Vast experience in performing Boundary Values Analysis, Equivalent Classes partitioning, Smoke (Sanity), Functional, Integration, System, Regression, Ad-hoc (Exploratory), Cross-Browser, User Interface and User Acceptance tests, Web based testing, Security testing and Performance testing. Proficient in multiplatform (Windows and Mac OS) and cross browser testing (IE, Firefox, Chrome, Safari, Opera) as well as Mobile testing on different devices (Android, iOS, Windows Phone).
• Hands on experience in working with open source tools like Selenium (Selenium IDE, Selenium RC, Selenium Web Driver)
• Specialized in analyzing functional specifications and writing Test Plans, Test cases, executing test cases, generating defect reports in Test Director, Quality Center (QC), JIRA, ALM
• Extensively used Quick Test Professional methods to create & manage Automated Test Scripts, Reusable Actions, and Functions.
• Developed test scripts for GUI, Functionality and Regression testing using QTP.
• Performed Data Driven Test (DDT) with Quick Test Professional (QTP) to test the application for different sets of data & hence performed Volume Testing
• Handled Run Time Errors by creating Recovery Scenarios, Loops, Synchronization Points in QTP
• Extensive experience in Defect Reporting and Defect tracking process using Quality Center (QC), BugZilla and Rational Clear Quest.
• Expertise in Mobile Application Testing (Android, IOS) on Mobile Handsets.
• Expertise in functional testing of browser Web applications and mobile applications.
• Highly Motivated, Detail oriented, Versatile & able to work independently or as part of a team with Good analytical and problem solving skills, quickly adapt to new environments and technologies.

TECHNICAL SKILLS:

Functional Testing Tools: HP Quick Test Pro, HP UFT, WinRunner

Performance Testing Tools: LOAD RUNNER, JMETER

Web Services Testing Tools: SOAP UI, REST, HP UFT

Test Management Tools: HP ALM, HP QUALITY CENTER, JIRA

Defect Management Tools: Bugzilla, Quality Center (QC), JIRARational Clear quest

Test Automation Tools: Selenium IDE, QTP

Configuration Management Tools: VSS, CVN, Rational Clearcase

Query Languages: SQL, PL/SQL, MySql

Scripting Languages: VBScript, UNIX Shell Script, JAVA Script

Programming Languages: C, JAVA, HTML, PL/SQL

Databases: Oracle 11g, SQL Server

Productivity Tools: Microsoft Office, TOAD, SnagIT

Operating Systems: Windows 2010/XP/Vista/7, Linux, Mac OS

PROFESSIONAL EXPERIENCE:

Confidential, DALLAS

SOFTWARE QA ANALYST

Responsibilities:

• Verified the coupon search functionality.
• Fully involved in analyzing Business Requirement Documents and writing Test Plan.
• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements.
• Involved in Automation testing using Test Director to develop test cases, test scripts, executing the scripts and logging the defects.
• Created various checkpoints like GUI checkpoint, Database checkpoint and Bitmap checkpoints to test the functionality of the application.
• Extensively used QTP for testing the performance of the application and response time on the website.
• Involved in Functional, Regression, Performance and User Acceptance Testing (UAT) and Access Online applications.
• Created automated VB scripts using QTP.
• Extensively used SQL scripts/queries for data verification at the backend.
• Involved in Load and stress testing using Load Runner.
• Conducted mobile apps testing across the web.
• Triaged mobile device applications issues.
• Provided a weekly project report that includes Test Metrics and status reports

Environment: Siebel CRM, QTP, Quality Center, HTML,SQL, UNIX, VB Scripts, LOAD RUNNER

QA ANALYST/TESTER

Confidential

Responsibilities:

• Involved in the testing of data collection functionality in the UI so that only permissible forms of identification are allowed for the appropriate citizenship type
• Ensured to prevent the mismatching of data values when the identification types are changed.
• Attended Review meetings to discuss Use-Cases, Business Rules, message rules, alternate flows and exceptions paths.
• Developed Use Case driven test scripts using Mercury’s Quality Center.
• Involved in identifying the test cases that are affecting the basic and major functionality of the application in order to Smoke Test the application.
• Tested application with Java on Selenium IDE and created Scripts in Selenium RC by using Java
• Wrote SQL queries using TOAD to unit test and develop the code base.
• Extensively used SQL commands to test the work flow of data in the database.
• Entered Defects in Test Director/QC and followed up on the bugs logged with developer and retested test cases.

Environment: Siebel CRM, Oracle10g, UNIX, Windows 2007,VB Script, XML, SOAP, Quick Test Pro, Mercury Quality Center, Test Director, Internet Explorer

Confidential, TX

QA TESTER

Responsibilities:

• Prepared Test Plan, Test cases and executed the Test Cases.
• Prepared automated test scripts for Maintenance and Regression testing.
• Performed Front End and Functionality Testing using QTP
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data using QTP.
• Performed Back end testing using SQL queries to access the main database.
• Performed Sanity, Smoke, Functional, Security, Configuration and User Acceptance testing manually.
• Tested the Application in different Web Browsers and on Multiple Platforms-UNIX, Linux and Windows.
• Report bugs/defects in the Clear Quest and ensure problem resolution is communicated in a timely and effective manner between Developers, Lead QA and Project Manager

Environment: .Net, Java Script, HTML, Oracle, Quality Center, QTP, Clear Quest, TOAD, SQL Server, Windows, UNIX.

Confidential, TX

QA ANALYST

Responsibilities:

• Preparation of Test Management Reports and expertise in preparation of Regression Plan and Regression Summary Report.
• Analyze Functional Requirement and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.
• Involved in writing and implementing the Test plan, Test cases, Test Procedures, Test sets using Use cases and requirement specification document.

Environment: Test Director, Windows 2007, Oracle, SQL server, QTP, QC

Confidential, TX

QA TEAM MEMBER

Responsibilities:

• This project is about upgrading an Educational Services application, operating system, .Net framework and database and making the web site mobile compliant.
• Testing included verifying the web page from different browser including mobile browsers.
• My ongoing responsibility also included collecting reference data, verifying authenticity of the data, loading the data into the system.

Environment: HTML, Oracle, QTP, Quality Center, .NET, SQL, UNIX, VB Scripts, LOAD RUNNER