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Sr. Qa Analyst/team Lead Resume

Indianapolis, IN

SUMMARY:

More than Eleven years of diverse experience in Information Technology with emphasis on Quality Assurance of Client/Server, Web based, Data Warehouse and Mainframe applications. Have developed excellent professional skills by working independently as a team lead and as a team member for manual and automated testing of applications ranging from E - Policy application, Medicare supplement, and Billing services using Selenium/Java, QTP, and Quality Center, ALM, Rational Quality Manager and Rational ClearQuest, Jira, SOAP and REST API for Black Box testing. Specific CRM testing expertise includes Test Plan and Test Cases Formulation for System Testing, Functionality, User Acceptance Testing, and Regression Testing. Strong knowledge working in all phases of SDLC (Agile/Scrum, Waterfall model, Spiral model and RUP), excellent planning, analytical, problem solving, communicative and interpersonal skills with the ability to interact with individuals at all levels. Solid business knowledge on the Insurance/Investment management side and good working knowledge in Client/Server, RDBMS applications and Structured Query Language (SQL).

TECHNICAL SKILLS:

Programming Languages: C, C++, JAVA, Visual Basic, and SAS

Web Servers/Servlet Engines: Netscape / iPlanet Servers, apache, Websphere

Web Development: .Net, ASP, JSP, HTML, XML, XSL, DHTML, VBScript, JavaScript, CGI, PERL, GUIAWT, Java Swing, JFrame

Operating Systems: Windows NT/95/98/2000/XP/Windows7/Windows10, UnixSun Solaris, HP, AIX

Databases: Oracle, SQL Server, Data warehouse, MS Access, Ingres

Version Control: Clear case, PVCS Tracker, Visual Source Safe

Tools: /Packages FileNet, Eclipse, Selenium, QTP, Quality Center, ALMRational ClearQuest, Jira, SPSS, SAS 8.0, Mathematica 4.2, Microsoft image-maker, and Adobe Photoshop.

Main Frame: AS400, Sharp, FISS, Life Comm, USSI, CICS Screen, Db2, JCL, COBOL

WORK EXPERIENCE:

Confidential, Indianapolis, IN

Sr. QA Analyst/Team Lead

Responsibilities:

  • Developed the SOP for password change procedure for Solution Center Services.
  • Lead the testing team in Solution Center Services.
  • Created a defect tracking manual guide for issues in Rational Clear Quest.
  • Involved in writing the UAT test plans as per QA methodology.
  • Write Manual test cases for Data Warehouse, ShackNet, TeamMate, MARRS, DCNQ, MCSDT, Crickets and Credit Balance applications.
  • Write the test scripts for Regression and Data driven testing using automation testing tool Selenium.
  • Used Eclipse to write the automation test scripts and used TestNG for testing Framework.
  • Involved in analysis of Use cases and BRD in the process creating test cases.
  • Developing and maintaining test scripts and test cases based on system flow and field validation by using positive and negative testing scenarios.
  • Responsible for testing life cycles from the UAT requirements through deployment.
  • Defining defects and carrying out test reports using Rational ClearQuest.
  • Interacting with Development team and Business team to ensure overall quality of the software.

Environment: Mainframe, C Sharp.Net, VB.Net, MS SQL, Oracle, SOAP API, Informatica, Eclipse, Selenium, Rational ClearQuest, QTP, ALM, Jira

Confidential, Indianapolis, IN

Consultant

Responsibilities:

  • Involved in writing the functional test plans as per QA methodology and HIPAA.
  • Write Manual test cases for Customer Service, Recovery and Adhoc Reporting applications in Rational Quality Manager.
  • Involved in analysis of Use cases and BRD in the process creating test cases.
  • Developing and maintaining test scripts and test cases based on system flow and field validation by using positive and negative testing scenarios.
  • Responsible for testing life cycles from the functionality requirements through deployment.
  • Involved in writing the SQL to see the changes in backend database using Oracle SQL Developer.
  • Defining defects and carrying out test reports using Rational ClearQuest.
  • Interacting with Development team and Business team to ensure overall quality of the software.

Environment: Java, .Net, XML, Oracle, DB2, Rational Quality Manager, Rational ClearQuest, Rational Functional Tester.

Confidential, Deerfield, IL

Sr. QA Analyst

Responsibilities:

  • Involved in writing the functional test plans as per QA methodology and HIPAA.
  • Write Manual test cases for Retail Pharmaceutical Application.
  • Involved in analysis of Use cases and BRD in the process creating test cases.
  • Developing and maintaining test scripts and test cases based on system flow and field validation by using positive and negative testing scenarios.
  • Responsible for testing life cycles from the functionality requirements through deployment.
  • Involved in writing the SQL to see the changes in backend database.
  • Defining defects and carrying out test reports using HP Quality Center.
  • Interacting with Development team and Business team to ensure overall quality of the software.

Environment: Java, JavaScript, .Net, SQL Server, Quality Center, Windows 7/XP

Confidential, IN

Team Lead/QA Analyst

Responsibilities:

  • Involved in writing the UAT test Plans as per QA methodology and SOX.
  • Lead the testing team for the e-Policy Application.
  • Written Manual test cases for Conseco Medicare Supplement, Accident product, Heart Stroke product, Claim functionality and various ITSRs.
  • Written Manual test cases for FileNet for retrieving the data using various conditions like First name, Last name, SSN, HICN, ICN, CCN or range of date.
  • Developing and maintained test scripts and test cases based on system flow and field validation by using positive, negative testing scenarios.
  • Participating in the entire development life cycle from the functionality requirements through deployment & maintenance.
  • Involved in writing Positive and Negative test cases for Issue, Post - Issue of the insurance Functionalities.
  • Involved in writing the SQL to see the changes in backend database.
  • Involved in writing Test Plan for the e-Policy Application and uploaded the Requirements, test cases on SAFE.
  • Defining defects and carried out test reports using Issue Log.
  • Performing Functionality, System, and Full Regression testing through automation process using QTP.
  • Interacting with Development team and Business team to ensure overall quality of the software.

Environment: Java, JavaScript, .Net, COBOL, JCL, SQL Server, Quality Center, Issue Log, SOX, DB2, Filenet, ITS, QWorks, CICS Screen, Mainframe, sharepoint, Windows NT/XP, SAFE.

Confidential, Muncie, IN

Graduate Assistant/Lab Assistant

Responsibilities:

  • Created a complete test plan for the integration test of dapswitch utility, switch action records, rate plan, unit activation screens for installation, customer care and billing services for cellular using various methodology of Black Box testing (surface testing, boundary testing, functional testing, regression testing), White Box testing, and verified the bug using WMS software bug product.
  • Work in client-server testing environment from Champaign to Atlanta, maintain testing environment, connected (telnet) Atlanta database from Champaign. Wrote the. Profile to disaster avoidance and recovery standards for environment and database.
  • Design test plans according to the specific requirement, while designing the test plan focused on the critical requirements.
  • Work with the team member to redesign the test plans after test inspection.
  • Revised the test plan and make sure to execute in specific environment. Used the system testing for recovery testing, stress testing, volume testing, performance testing.
  • Made the necessary setup for install the cellular services for a customer. Created the switch, insert the IP address, IMSI, fleet id, service area and location for cellular services.
  • Used the WinRunner automation testing tool for functionality testing and TestDirector for Bug reporting.

Environment: Window NT 4.0/98/2000, Mainframe, sharepoint,Db2, SQL Server, JCL, IBM MQ Series, HP UNIX, C, C++, Oracle, Ingress, Perl Script. Used the WMS for bug tracking and ClearCase and PVCS for version control, WinRunner, Test Director

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