SUMMARY:

• 3.6 years cumulative experience as Software Tester in Business Support System applications in multiple domains like HealthCare, Finance and insurance domains
• Well versed in GUI application testing, Database Testing, Black Box testing Front - end Testing, Load Testing, stand alone and web- based applications with multiple server domains.
• Experience in Agile and Waterfall development methodologies.
• Expertise in entire Software Development Life Cycle and Test Development Life Cycle including requirement analysis, system integration and validation.
• Analyzed requirements, design documents, functional specifications, use cases and data experiences in preparing and executing the Test Plans, Test Scenarios and Test Cases and maintaining them in HP Quality Centre
• Experience in Mapping Test cases with requirements and maintaining traceability matrix in Quality Centre.
• Expertise in performing System Testing, functional testing, Non-functional testing, Usability Testing, Regression Testing, End to End Testing, System Integrating Testing (SIT) and User Acceptance Testing (UAT)
• Good experience in writing SQL queries to perform data validation in migration as part of backend testing.
• Hands on experience with databases like SQL and MS Access writing Queries and Stored procedures.
• Experience in Database testing with Oracle, MS SQL Server, SQL Queries
• Experience in using various MS Office Products (Excel, Word, Power point, Outlook).
• Experience in creating Test Data, Analyzing Defects and interacting with development team to resolve issues.
• Ability to dig into technical problems and write clear and detailed Defect Reports.
• Experience in Defect Life Cycle Management tools like IBM Clear Quest, JIRA, and Bugzilla.
• Worked with the Business, Operations, Architecture and Development Teams to Conceptualize and conduct the complete range of testing at different stages of the software Development life cycle
• Monitor, troubleshoot and resolve production incidents
• Possess strong technical knowledge, analytical, troubleshooting and communication skills

TECHNICAL SKILLS:

Application: AMDOCS CRM Clarify, TIBCO, CNM Portal, Sales Portal, Single-e-View

Tool: IBM Rational ClearCase, ClearQuest, HP Quality Center, Toad for Oracle, Bugzilla, JIRA, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Operating System: Windows XP/7, LINUX, UNIX

Relational Database: Oracle 9i, 10g

Languages: SQL, R, Python, C

PROFESSIONAL EXPERIENCE:

Confidential, New York

Software Tester, QA

Responsibilities:

• Worked closely with Business Analysts and Developers to gather Application Requirements and Business Processes in order to formulate the test plan.
• Manage test activities and develop SDLC compliance artifacts including Requirement traceability matrix, Test cases, Test Plan, Strategy document, Defect Reports, QA sign off approvals.
• Communicated with Project Managers, Systems Architects, Systems Analyst, DBA's and Software Engineers to gather requirements for testing and develop estimates for testing execution
• Testing the Entire GUI of business applications.
• Worked on HP Quality centre/ALM.
• Created and executed SQL statements manually to perform Backend Testing that ensured data consistency on the Frontend.
• Performed data centric testing which revolves around testing the quality of data.
• Validate data by running queries using Oracle SQL Developer, Teradata.
• Worked extensively on Tableau dashboards/reports.
• Created Tableau reports and Excel reports for validation test results.
• Worked closely with business analysts and data engineers to perform Quality checks and ensure accuracy on the data.
• Performed Data Driven Testing by reading data from excels.
• Identify issues and create remediation steps to solve the issues.
• Perform Root cause analysis and interact with appropriate team.
• Write SQL queries to ensure raw data in transaction systems matches with the application output.
• Validate Business Logic through manual computations.
• Triangulate the outputs against outputs from other applications and/or previous version of the application.
• Sanity checks, missing values, outlier analysis, boundary value analysis and check for control totals.
• Act as a single point of contact between developers and testers for iterations, testing and deployment activities.
• Involve in daily standup meetings to keep track of daily tasks.

Confidential

Software Tester

Responsibilities:

• Detailed analysis of business requirement specifications.
• Creating and base-lining Test Plans, Cases & Reports based on Test Coverage plan and publishing them.
• Worked extensively on Software configuration management tool called Rational ClearCase.
• Identify the root cause of data discrepancies and interact with appropriate team and document findings in Rational ClearQuest.
• Testing the Entire GUI of various business applications.
• Tested various Web applications.
• System Integration testing with External & Internal Interface team by providing Data and performing End-2-End Testing.
• Perform functional, component, system integration, regression, GUI, browser compatibility, and exploratory testing using both black and white-box testing
• Provided inputs to the improve bulk payment methodology.
• Reading XML requests and validating them.
• Viewing and monitoring error logs using SSH.
• Boundary value testing, Regression testing, Integration testing with respect to different downstream systems.
• Extensively used SQL statements to query the Oracle Database (RDBMS) for Data Validation and Data Integrity.
• Execute SQL queries to prepare test data.
• Performed Back end testing using SQL queries to make sure that data entered has been uploaded correctly into the database tables.
• Used TOAD to perform SQL queries and to access relational databases.
• Involved in creating the Data Base Scripts and project is developed using waterfall methodology.
• Reviewed database test cases according to assigned requirements to validate reports by retrieving data with complex SQL queries from oracle database.
• Wrote UNIX Shell Scripts to process the files on daily basis like renaming the file, extracting date from the file, unzipping the file and remove the junk characters from the file before loading them into the base tables.
• Assist production support team on release night to complete the testing.
• To meet application launch schedules and delivering product on time.
• UAT and Final Regression Testing before the pre-launch.
• Provided training and support to UAT team.

Technologies: CRM, CNM, TIBCO OMS, Clarity, Web-services and IN, Amdocs CRM 8.2, Clarify-ICare, Single-e- View and SAP

Confidential

Test Engineer

Responsibilities:

• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application.
• Created flow charts for various functionalities of the tested application.
• Involved in GUI, Functional Testing, Regression Testing, defect reporting and weekly status reporting.
• Performed Positive and Negative testing by inputting valid and invalid data.
• Interacted with other teams to review test results and ensure the bugs get fixed quickly.
• Often checked logs for quicker troubleshooting to address the issues.
• Root cause analysis to resolve tickets.
• Tested independent and dependent modules individually.
• Create Traceability Matrix to ensure comprehensive test coverage of requirements, identify all test conditions and test data needs.
• Participated in Bug Review Meetings

Environment: Dot net 3.5 and Noah database.