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Staff Software Test Engineer Resume

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San Jose, CA

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SUMMARY:

  • Detail - focused test engineer with proven experience designing, developing, and implementing test plans, test cases, and test processes to support software development life cycle (SDLC) projects.
  • Skilled in working under demanding deadlines with limited resources to deliver high-volume of fixes, improve feature enhancements, and meet customer requirements. Collaborative problem solver, identifying root cause, recommending optimal solutions, and achieving award-winning results for exceeding expectations.

TECHNICAL SKILLS:

Applications: Rational Team Concert (RTC) | Rational Quality Manager (RQM) | Configuration, Management Version Control (CMVC)

Hardware: IBM System Storage DS8000, IBM XIV Storage System, Brocade McData, QLogic, IBM Enterprise Storage System 2105-800, IBM Data Server 6000-1750, 8000-2107, 5000, 4000, IBM San Volume Controller 2145, Cisco MDS 9509 Switch, HP 3000

Platforms: Docker, Windows NT & 2000 Servers | Linux | AIX

Tools: Data Studio | Squirrel | POSTer | GitHub | ZenHub | Slack / Jenkins / UCD

Other: IBM DB2 | SQL | RDBMS | SDLC

Languages (familiar with): Java | Programming in ‘C’, Python, Scripting

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Staff Software Test Engineer

Responsibilities:
  • Executed 180+ tasks in various Agile stories by working closely within team of 9 engineers to define and deploy customized test plans for feature enhancements; writing simple SQL queries for data validation.
  • Recognized as top producer for opening > 780 defects in under 2 years, working closely with development to resolve issues, and exceeding customer expectations.
  • Supported software development life cycle (SDLC) projects by working with user experience team to identify root cause and recommend fixes and solutions in alignment with quality standards / regulations.
  • Improved product quality with limited resources & time by leading Authorized Program Analysis Report (APAR) effort & testing new features, editing technical documents, & facilitating training for testing team.
  • Utilized POSTer to make REST API calls that return JSON formatted responses.

Staff Software Test Engineer

Confidential

Responsibilities:
  • Aligned quality standards with product requirements for multiple releases by designing and developing 144+ test cases and executing 230+ test plans to support release deadlines and objectives.
  • Led timely data conversion project from on-premise storage center to cloud-based offering, improving data availability, data integrity, and efficiency for multiple users.
  • Incorporated Waterfall and Agile methodologies by working cross-functionally with development, testing, and product release teams.
  • Acted as Scrum Master for engineering team of 15, leading scrum calls, and demonstrations for various stories tested as part of Agile process.
  • Incorporated cloud-based offering into other testing areas of product family (Integration, Translation Verification Testing - TVT) by providing education and guidance.
  • Led team in exceeding target of 30 defects by opening and managing 342+ demonstrating dedication to delivering diverse testing functions to drive quality results.
  • Improved productivity and quality for 30 testers by upgrading documentation on Automation.
  • Aided team by setting up fabric zoning using Brocade, Cisco, McData and QLogic switches.
  • Helped ID team in writing documentation and providing 240+ corrections.

Software Engineer

Confidential

Responsibilities:
  • Provided Confidential for Data Facility Storage Managed System (DFSMS). Performed root cause analysis and software debugging and managed high volume of tickets via email / phone for Data Facility Storage Managed System (DFSMS) product lines.
  • Drove customer satisfaction by providing exemplary customer support, communicating complex technical information in simple terms, and liaising with IBM technical teams to recommend optimal solutions.

Confidential, Mountain View, CA

Computer Programmer / Systems Support Specialist

Responsibilities:
  • Designed and developed programs for internal customers and senior management to increase company efficiency by 80%. Generated statistical information for Board of Directors’ reports. Managed process of downloading and reformatting of monthly, quarterly, and annual statements for a shareholder base of 600K accounts.

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