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Quality Control Manager Resume

Houston, TX

SUMMARY:

  • I am a self - motivated, team player who always seeks to expand my knowledge in Quality Assurance to further benefit my coworkers and company.
  • I take pride in the work that is set in front of me and keep my integrity to accomplish it.

PROFESSIONAL EXPERIENCE:

Quality Control Manager

Confidential, Houston, TX

Responsibilities:
  • Determine and manage Quality Control team skills, training, and competencies
  • Measure and manage performance of the QC team lead, QC inspectors, calibration technician
  • Manage quality team’s output in an efficient manner and by using Lean methodology
  • Work with General Manager to develop and maintain team’s budget, including headcount, overtime cost, measurement equipment, calibration, and training
  • Understand, and stay up to date in all major customer’s Quality Management Systems, procedures and requirements
  • Develop Quality Plans that meet all interested parties’ requirements and focus on efficiency
  • Develop quality plans for vendors and contractors
  • Execute Quality Plans including receiving inspection, first article, in process and final inspection as per requirements
  • Execute customer specific quality plans as specified in each sales order, including management of third party inspections where applicable
  • Part of Vendor Evaluation team, with authority to approve, trigger re-valuation, or disqualify vendors based on factual data
  • Develop and execute receiving inspection plans for new product lines or new vendors
  • Manage open supplier concerns, and ensure investigations are completed satisfactorily for every supplier non-conformance raised
  • Review non-conformances raised daily and assign corrective actions appropriately
  • Manage open corrective actions and ensure timely completion, as well as determining if real root causes have been found, corrective actions have been implemented, and review effectiveness of each corrective action after implantation
  • Identify when repeat nonconformance occur after corrective action implementation, and ensure Root Cause and Corrective Actions are effectively implemented to prevent further re-occurrence
  • Lead and participate in Continuous Improvement initiatives driven by Corrective Action reports.
  • Work with local teams to develop internal audit schedule globally
  • Maintain status and enforce compliance on internal audits schedule
  • Manage global resources of internal audits, determine number of internal auditors required to execute schedule
  • Execute internal and external audits, points of contact locally at each facility
  • Oversee and review results of external audits, and measure open corrective actions driven by external audits, provide support and assistance on root cause and corrective actions
  • Manage calibration program to ensure all measurement equipment used in product realization is calibrated and traceable to a known standard
  • Maintain and oversee customer’s satisfaction metrics issued from the local facility
  • Review customer complaints, monitor open findings, ensure correct owners are assigned, provide support and assistance on root causes and corrective actions
  • Be part of Continuous Improvement initiatives to improve customer satisfaction

Quality Control Manager

Confidential, Houston, TX

Responsibilities:
  • Worked with others in the manufacturing department on the effective documentation and implementation of the quality program to assure compliance with the customer requirements and the standards set by Confidential & Gas
  • Revise safety rules, operating and maintenance and procedure manuals as see fit to uphold the highest quality level for our customers
  • Implement corrective/preventative action and continuous improvements to enhance GE s value.
  • Perform internal quality audits
  • Perform quality audits/evaluations on all vendors
  • Perform tool calibration on company and employees tools
  • Plan monthly outside calibration with approved vendors
  • Manage monthly outside calibration budget
  • Open, monitor, close all dispositions, NCR s, NCR training sheets, and written warnings
  • Discarded and reject products, materials and equipment that did not meet specifications
  • Monitored production operations for compliance with specifications and promptly reported defects
  • Presented clear, organized data in graphs, charts, tables, and written reports
  • Recorded defects and submit dispositions to customers
  • Performed preliminary, in progress, hidden damage and final product inspections
  • Identified and helped resolve nonconforming product issues
  • Built and maintained professional relationships with customers and suppliers
  • Utilized hand inspection tools to periodically inspect parts and helped train quality control staff on proper usage techniques

Lead Q.C./Q.A. Inspector

Confidential, Houston, TX

Responsibilities:
  • Read and interpreted blueprints, MTR's, safety rules, operating and maintenance and procedure manuals, among other documents
  • Knowledge of geometric dimensioning and tolerance (GD&T)
  • Discarded and rejected products, materials and equipment that did not meet specifications
  • Determined adjustment and certification methods, formulas, and measuring instruments required based on blueprints
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded
  • Monitored production operations for compliance with specifications and promptly reported defects
  • Collected samples during production and tested randomly to determine in - process product quality
  • Routinely checked measuring equipment to resolve testing problems
  • Presented clear, organized data in graphs, charts, tables, and written reports
  • Recorded defects and coordinated issue resolution with development team and functional leads
  • Inspected outbound shipments and conducted random sampling to ensure product quality
  • Performed preliminary, in progress, hidden damage and final product inspections
  • Identified and helped resolve nonconforming product issues
  • Built and maintained professional relationships with customers and suppliers
  • Worked with others in the quality department on the effective documentation and implementation of the quality program to assure compliance with the customer requirements and the standards set by Confidential Corporation
  • Participated in quality audits
  • Utilized hand inspection tools to periodically inspect parts and helped train quality control staff on proper usage techniques

Q.C./Q.A. Supervisor

Confidential, Houston, TX

Responsibilities:
  • Read and interpreted blueprints, MTR's, safety rules, operating and maintenance procedure manuals, among other documents
  • Knowledge of geometric dimensioning and tolerance (GD&T)
  • Applied basic concepts of algebra and geometry
  • Calculated and set to regulate machining factors such as speed, feed, coolant flow, depth, and angle of cut
  • Entered in commands to retrieve, input and edit computerized machine control media i.e. EIA and Mazatrol programming
  • Operated Mazak Nexus 450
  • Worked in the quality department to enhance and improve the quality of the company's products and services by maintaining SAP
  • Utilized hand inspection tools to periodically inspect parts and helped train quality staff on usage techniques
  • Interacted routinely with all functional areas
  • Built and maintained professional relationships with customers and suppliers
  • Worked with others in the quality department on the effective documentation and requirements and the standards set by Confidential
  • Participated in quality audits

CNC Machinist

Confidential, Houston, TX

Responsibilities:
  • Applied knowledge of mechanics, shop mathematics, engineering drawings, metal properties, layout and machining procedures to determine the most efficient and accurate machining methods
  • Operated forklifts, hoists and other material handling equipment
  • Adhered to all safety protocols and safe work practices to reduce likelihood of injury
  • Studied blueprints, work instruction, sketches, drawings and manuals to determine dimensions and tolerances
  • Set up and fabricated complex precision parts to specifications using manual machining lathe

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