Software Qa/test Engineer Resume
Raleigh, NC
SUMMARY:
- 15 years of experience as Software QA engineer/lead working on complex, large scale products in the telecom industry with extensive manual testing. Strong analytical skills and broad range of expertise in functional testing, data validation, system integration, regression, usability, interoperability, and performance/stress/load testing.
- 5+ years of test automation experience and scripting in Seagull (an Open Source Multi - protocol traffic generator), Python and NI LabView, Soap/UI. Broad experience in transitioning manual TL1 Command syntax and functional testing into a fully automated testing using LabView platform.
- Thorough understanding of all phases of SDLC process including requirement gathering and analysis, test case development, test plan preparation, test effort evaluation, equipment and staffing analysis, requirement change requests and defect tracking, root cause analysis, workload prioritization, communicating project status, priorities, roadblocks and contingencies, analyzing and interpreting test results, test report preparation on product readiness with respect to test release criteria.
- Great communication skills in working closely with Technical Project Managers, Product Line Managers, Software Developers and Systems Engineers to understand product specifications, analyze technical and design requirements and translation of the information into test cases.
- Effective at multitasking and working under pressure to accomplish overall objectives. Excellent time management, written & verbal and organizational skills. Demonstrated track record of successfully managing small to large projects from start to finish, verifying product integrity, validating system requirements and delivering high-quality tested products.
- Proven ability to focus on intermediate as well as long term project goals; deadline driven and result oriented with a high degree of accountability, commitment and responsibility. Ability to work successfully within a team.
- Technical Competencies: CA Agile (Rally), Fast-paced, streamlined Agile scrum environment. HP ALM and Rally tools. Strong knowledge and experience of L2/L3/L4 IP protocols, TCP/IP, Ethernet, SNMP, GUI/Browser, Web services (trending reports, traffic monitoring, protocol errors), SaaS (software installation, software upgrade/downgrade/migration via a web browser), SOAP-UI, Front-end/back-end testing (writing SQL scripts), 4G/LTE Diameter protocols (Sh, Gx, Rx, S9), Root Cause Analysis, Software install/upgrade (Jenkins), hardware testing of OC-1/OC-3 switchover times, RS232/485 testing, National Instruments LabView software platform.
- Team Lead competencies: Test program strategy, planning and management, SDLC (waterfall, incremental, iterative, agile) development methodologies; local and off-shore staff management, lab resource management, continuous improvement. TL 9000, ISO 9001, CMM 5 audit preparations.
TECHNICAL SKILLS:
Operating Systems: Linux, Unix, Sun Solaris, Windows, CentOS
Software: Rational clearCase, Alcatool (Automated test tool), XTSE (test case builder), Test Link (test management), KVM Virtualization, Rationale Test Manager (similar to HP Quality Center), MS Office (Word, Excel, Power Point, Project), DDTS, Bug DB, National Instruments LabView Software
Test Tools: CA Agile (Rally), HP ALM, Adtech AX4000, Spirent/HP Test Center, IXIA, BSTS, SMARTBITS, ABACUS, Wireshark, Netropy, HP Proliant Gen servers, SmartBits (SMB2000/6000), HP Omniber 718, T-Berd, Sun Netra servers MS Office (Word, Excel, PowerPoint, Project), Visual Studio development environment, Microsoft SQL server.
Networks & Protocols: TCP/IP, VLANs, Spanning Tree (STP), Subnetting, Layer2/Layer3 protocols, LAN/WAN, Ethernet, ARP, DHCP, xDSL, RSTP, RIP, OSPF, SNMP/MIB, CLI/TL1, VLANs, DS0/DS1, IMS, VoLTE, 4G networks, 3GPP, AAA protocols, GUI/Browser testing, HTTP, XML, Knowledge of SOAP UI and SQL; OSSI; Front-end/Back-end testing, Diameter /PCEF/PCRF/GGSN/PGW, SONET (OC-1/OC-3), Excel and flat text (.dat) files.
Languages and Utilities: C++, Seagull (multi-protocol traffic generator), Python, Labview, RTM
PROFESSIONAL EXPERIENCE:
Confidential,Raleigh, nc
Software QA/Test Engineer
Responsibilities:- Manual/automated testing of web applications for Health Care prospective payment systems. Responsible for creation/management of Test cases, test case execution and test data, validation of test results.
- An active participant in the scrum meetings within a scrum environment. Creating complex SQL queries. Coordinating with the developers, project managers, and product team members to ensure the web applications are designed to the customer specifications.
- Participated in Agile Scrum/Kanban meetings for the user story grooming, test case creation, execution, review and test case demo.
- Utilized Microsoft SQL server, Visual Studio development environment, HP ALM for test management and execution.
Confidential,morrisville,nc
Software QA/Test Engineer
Responsibilities:- Product verification testing of 4G/LTE signaling network Policy Server products (PCRF) and associated network management platforms running on Linux platform.
- Performed reviews of technical documentation, including design specifications, test plans and customer documentation, and provided feedback to the author through review meetings and written feedback.
- Simulated real-time signaling traffic for LTE/4G networks based on customer specification using HP Seagull open source multi-protocol traffic generator test tool and Python scripts. Created and maintained automated scripts for different call models.
- Performed performance, feature, regression testing on 3GPP AAA protocols, database administration, usability, web services (SOAP-UI) and maintenance related features in accordance with documented test plans. Involved in executing automated test cases using Selenium Web Driver to automate manual testing solutions.
- Performed Frontend website/browser/GUI applications testing and backend testing using SQL scripts.
- Product technologies and tools included DIAMETER, AAA, 3GPP, PCEF/PCRF/GGSN/PGW, VoLTE, IMS, SOAP/UI, Wireshark, Seagull multiprotocol client/server traffic generating tool (scripts), KVM virtualization of the GUI management server, Python, Bug DB for problem reporting and tracking.
- Performed Fault insertion, network degradation (latency, packet loss, corrupt packets, etc), failover testing of the fully configured system.
- Responsible for large scale (over 100 HP Proliant G8 servers) hardware/software configuration and maintenance of the Local and Remote site servers (HP Proliant G8 RMS/blade servers).
- Reported the test status to upper management via weekly reports and online test management system (Test Link)
Confidential, Linthicum, MD
Lead Engineer
Responsibilities:- Engineering system verification testing of optical transport and associated network management platforms for Ciena CN4200 products.
- Product technologies included SONET/SDH, DWDM, ROADM, Metro-Ethernet, OTN, 10GbE, 10GFC, Ethernet, Fiber Channel.
- Interpret system design requirement documents and develop system verification test plan and test cases. Review and harden system level test plan and test cases with other cross functional engineering design and multi-site verification test teams.
- Prioritize test case execution and estimate system/staff resources required to support the test plan. Rationalize execution workload as needed to optimize test coverage, system resource use and schedule impact.
- Raise/document, reproduce and characterize product defects uncovered during the system verification test phase. Communicate and/or escalate deviations or unexpected system behavior to design.
- Execute system level test cases as per project schedule. Assist with the triage of defect and retest defect fixes.
Confidential, Raleigh,NC
Software QA Test Engineer Lead
Responsibilities:- Departmental lead engineer responsible for developing test plans and test cases and performing software testing of GPON (Gigabit Passive Optical Network) products at system level (Blackbox testing) on a Linux platform
- Product technologies included TCP/IP, Spanning Tree, IPv4 LAN/WAN switching, Ethernet, IPv4 routing (RIPv1/v2, OSPF), VLAN, sub-netting, ARP, DHCP, ICMP, SNMP/MIB, GUI management, Fast Ethernet and Gigabit Ethernet, Optical Line termination units OLTs) and Optical Network Termination units (ONTs)
- Worked closely with Technical Project Managers and Product Line Managers to evaluate testing effort; prepared project schedule related to testing, determined equipment and staffing requirements, test and lab equipment requirements; prioritized workloads; coordinated multi-site testing efforts including off-shore facilities (India and Belgium).
- Created and maintained Requirements Traceability management. Tracked requirement change requests and defects using Rational clearDDTS defect and change tracking system.
- Identified and supported continuous improvement as a member of the continuous improvement team; provided recommendations for improvements in areas of testability and test coverage.
- Performed performance, feature, regression, traffic, fault insertion, alarm and performance monitoring, load balancing testing of the GPON products, software upgrade/downgrade. Utilized Wireshark, Adtech Ax4000, Sprient/HP Test Center, Ixia, HP BSTS, Smartbits, HP Omniber, T-berd test and traffic generating tools Provided test results back to the upper management.
- Participated in Agile/Scrum environment to support software testing efforts.
Software QA Test Engineer Lead
Confidential
Responsibilities:- Departmental lead engineer responsible for developing and performing system level test plans and test cases of BPON “fiber-to the-home” telephony and video transport systems and network management products.
- Worked intimately with senior development and systems engineers to understand product specifications; analyzed technical requirements and design specifications and translated information to test cases.
- Communicated project status, Quality matrices, priorities, roadblocks and contingencies; analyze and interpret test results and prepare technical reports on product readiness status with respect to test release criteria for use by the engineering and management to assist in user acceptance testing.
Software QA Test Engineer Lead
Confidential
Responsibilities:- Performed Blackbox testing on Alcatel DSLAM products. Tracked defects using Rational clearDDTS.
- LabView Automation developer - Developed an automation test suite from scratch using National Instruments LabView software platform to perform syntax and functional testing of TL1 commands. (Transaction Language 1 - a widely used management protocol in communications). The platform included communication protocols over GPIB interface bus and PXI modules.
- Participated in the development of Labview automation platform for xDSL modem range testing. The platform included communication and instrument control protocols over serial and GPIB.
- Provided technical leadership, prioritizing workloads, developing test plans and test cases, coordinate schedules and determine capital equipment budgets for the department
