SUMMARY:

• 10+ years of experience working as a Software Quality Assurance Engineer with solid knowledge of quality assurance methodologies
• 5+ years of extensive knowledge of programming and script languages such as Perl, JavaScript, Java, SQL, Shell Script, HTML and XML
• 5+ years of experience of hands - on testing in Agile development environments
• Strong experience working with black box, Gray box, white box and automation testing
• Hands on experience testing mobile platforms and Web applications
• API testing with JUnit and Web Service Studio
• Proficient in Windows operating systems and UNIX
• Actively player in software development life cycle processes
• Excellent writing, communication, analysis and organization skills

TECHNICAL SKILLS:

Software QA: White box, Gray box, Black box, Automation, Acceptance testing, Functional testing, Web testing, Mobile testing, Database testing, Integration testing and Backend testing

Platforms: Windows, UNIX, Linux / Redhat, HP-UX, Android, iOS

Programming: Perl, SQL, Shell Script, HTML, XML, Java, JavaScript, Python

Test Automation: Backend automation with Robot Framework, Selenium/Webdriver, SoapUI, JUnit

Bug Tracking: Bugzilla, Jira, Fogbugz

Applications: MS Word, MS Excel, MS Access, MS Visio

Other: SQLPlus, Mysql, Toad, Apache Tomcat, Networking, RabbitMQ, Jenkins, Git

WORK EXPERIENCE:

Software QA Backend

Confidential, Mountain View, CA

Responsibilities:

• Create test plan and test cases to test product features
• Analyze test result to catch product defects
• Create automation scripts to verify model configuration files in xml content
• Develop backend automation test cases using Robot Framework
• Conduct application load balancer and fail-over testing
• Work with a development team in Brazil to test tableau dashboard on AWS platform
• Work closely with product management, developers, professional services and customer supports
• Maintain stage testing system for both manual and automation testing in Windows and Mac
• Contribute in decision making on automation deployment tool
• Participate in product architecture and design meetings

Software QA Engineer

Confidential, Los Altos, CA

Responsibilities:

• Analyzed business requirements and suggested improvements to the product features
• Developed test cases for functional and regression testing of the application (black & gray box)
• Tested platform-specific implementation of the photo upload feature
• Tested simultaneous upload of large photo files with editing enabled on the fly
• Executed ad hoc and structured test procedures at all the stages of software development life cycle
• Analyzed software failures, made them reproducible, reported bugs using Bugzilla
• Participated in regular QA Team meetings and discussions
• Developed and maintained automation software testing project in Selenium/Webdriver
• Contributed to the project test plan and test procedures

Sr. SQA/SQA Lead Engineer

Confidential, San Jose, CA

Responsibilities:

• Maintained and deployed product software builds and configurations in the test environments.
• Verified text messages (SMS), audio, video, multimedia delivery on mobile devices
• Verified user subscription and billing data on Oracle database and logs
• Performed mobile devices testing with carriers such as Confidential, Confidential and Confidential
• Conducted Web Service Studio API testing
• Created and executed SoapUI test cases
• Attended weekly meetings with marketing, development and operation teams to discuss feature requirement and prioritize bug fixes
• Performed functional testing to test all the features of application by executing Gray & Black box testing
• Supported production deployment, production testing and production issue investigation
• Investigated and debugged issues with remote teams in China and Brazil using GoToMeeting
• Created and maintained SQA Knowledge Base wiki page on Confluence
• Mentored Jr. QA to create test plan, effective test cases and test reports
• Maintained bug/issue status on Jira bug tracking system

QA Server Engineer

Confidential, Redwood Shores, CA

Responsibilities:

• Modem/Broadband/Wireless connectivity testing
• Worked with system architect and operation to setup QA test environment
• Raised concern from QA perspective to improve the overall quality of a product
• Worked closely with team members to discuss issue and drive engineering to provide bug fixes
• Created test plan and test cases, execute test cases and resolve issues
• Maintained QA team testing schedule and ensure product is delivered on time
• Communicated with client QA team to work on integration and end-to-end testing
• Transaction servers fail over testing

Software QA Engineer

Confidential, Seaside, CA

Responsibilities:

• Conducted Defense Manpower Data Center (DMDC) medical insurance applications testing
• Executed SQL scripts across multiple huge databases on millions of records
• Created and executed JUnit API test cases.
• Wrote WinRunner automaton script to test multiple portal web sites
• Performed functional and regression testing
• Worked on Configuration Management to set up and perform load testing
• Wrote UNIX shell scripts to perform automated testing.
• Completed defect tracking and reporting.