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Senior Qa Analyst Resume

TX

SUMMARY:

  • Detail - oriented and experienced Automation Test Engineer with a stellar record of corporate client satisfaction.
  • Proven ability to add value to applications at any point in the product lifecycle from requirements analysis through deployment.
  • Proven in bringing projects to completion ahead of schedule. Exceptional communication skills as a mentor to junior automation engineers.

TECHNICAL SKILLS:

  • Extensive experience in test automation framework design and development
  • Strong expertise in test automation tools and software testing methodologies
  • Sound knowledge of quality assurance procedures and testing Java applications
  • Excellent grasp of basic SQL queries and Internet technologies
  • Extensive experience with Windows and UNIX/Linux operating systems

PROFESSIONAL EXPERIENCE:

Confidential, TX

Operations Specialist

Responsibilities:

  • Respond to SaaS customer issues related to the IBM B2B Cloud environment, and work corresponding tickets to resolution.
  • Collaborate with Customer Support to resolve complex customer issues that span application and cloud infrastructure.
  • Provision, deploy, test and document pre-production and production customer environments. Monitor and respond to alerts that are generated on the components of our infrastructure and systems, including investigating for root cause and troubleshooting errors/issues.
  • Install updates and patches as needed to ensure the health and integrity of our infrastructure and systems. Develop and refine technical solutions to problems with provisioning, infrastructure, maintenance, and supportability.
  • Develop automation and a systematic approach to configuration, deployment and infrastructure maintenance and recovery.
Confidential, TX

Staff Software Engineer

Responsibilities:

  • Developed new automated test scripts and test framework from scratch using Selenium (WebDriver), TestNG, and Java for the IBM Sterling Control Center and Connect:Direct applications.
  • Implemented the Jenkins tool for automated installs of IBM Control Center as well as scheduling of automated test runs.
  • Developed automation and testing in an Agile environment.
  • Execute automated scripts to regression test IBM Sterling managed file transfer Web and GUI applications which include IBM Sterling Secure Proxy, IBM Sterling Control Center, IBM B2B Sterling Integrator, and IBM Sterling Connect:Direct.
  • Tested RESTful APIs to ensure proper software product delivery to the client.
Confidential, TX

Senior QA Analyst

Responsibilities:

  • Developed new test automation scripts and test framework using HP Quicktest Professional 9.5 test automation tool and VBScript.
  • Executed automated scripts to regression test Voyager’s VPORT web application.
  • Mentored QA Analyst team members in the use of QTP and VBScript and assisted with other automation projects as necessary.
Confidential, AZ

Software Test Engineer IV

Responsibilities:

  • Developed test automation scripts using Mercury's QuickTest Professional 9.0 test automation tool and VBScript.
  • Implemented keyword driven framework for test automation and converted existing scripts and libraries to new framework.
  • Applications tested included Captaris’ RightFax client and server commercial applications on Windows XP Professional, Windows 2000 Professional, Windows 2000 Server, and Windows 2003 Server.
Confidential, OR

Test Automation Engineer

Responsibilities:

  • Developed test automation scripts using Mercury's QuickTest Professional 8.2, test automation tool.
  • Applications tested included U.S. Bank's marketing web sites, mainframe applications, online banking websites, and U.S. Bank's bank teller application used in branches.
  • Testing methodology implemented was data-driven using Excel spreadsheets as input.
Confidential, GA

Test Automation Consultant

Responsibilities:

  • Developed test automation scripts using Mercury's QuickTest Professional 6.5 and TestDirector 7.6 test automation tools.
  • Applications tested were TSYS's online web-based credit account management applications used by banks, retail companies, and financial institutions, on Windows 2000 Professional.
  • Upgraded TestDirector from version 7.2 to 7.6 and migrated from MS Access database to Oracle database.
  • Developed scripts in Visual Basic to enhance the automated test environment.
Confidential, TX

Home-based Business

Responsibilities:

  • Diagnosed problems, repaired, and upgraded personal computers.
  • Designed and built personal computers.
  • Installed software including Microsoft Windows operating systems.
  • Installed and configured Microsoft networking.
Confidential, OR

Test Automation Consultant

Responsibilities:

  • Developed test automation scripts using Mercury's WinRunner 7.0 and TestDirector 7.2 test automation tools.
  • Applications tested were U.S. Bank's marketing and online banking websites, including Java applets, on Windows 2000 Professional and Windows NT 4.0.
  • Testing methodology implemented was data-driven using Excel spreadsheets as input.
  • Mentored test analysts in the use of WinRunner and TestDirector.
Confidential, TX

Senior QA Engineer

Responsibilities:

  • Tested Times N System's processor, memory, and disk I/O teaming solution on Windows NT 4.0 Server, Windows 2000 Server, and AIX 4.
  • Evaluated automated test tools, recommended and implemented Mercury's WinRunner 7.0 and TestDirector 7.2 test automation tools.
  • Developed and executed test scripts written in WinRunner for Functional, Regression, and System Verification Test for the Times N System's Team Builder Java GUI application and web-based Team Monitoring tool.
Confidential, Texas

Senior QA Consultant

Responsibilities:

  • Developed test automation scripts using Segue's SilkTest 5.0 and Mercury's WinRunner 6.5 and TestDirector 7.0 test automation tools.
  • Projects included test automation development for clients such as Confidential and Confidential
  • Products tested included medical imaging software on Windows NT 4.0 Server, archive and server software on IBM AIX 4, and systems management software written in Java running on Windows NT 4.0 Server, Windows 2000 Server, Sun Solaris 2.6-2.8, and IBM AIX 4.
  • Supervised RainMaker's QA engineers and managed projects.
  • Other duties included status reporting to RainMaker and client management, QA engineers on test tools, and time tracking and reporting.

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