SUMMARY:

• I am an passionate Quality Assurance engineer with more than 5 years of experience in multiple companies including contracting for Apple.
• After reviewing the job description for the QA Engineer, I am sure I can become a great asset to your team because I have most of the required skills you are looking for.
• Moreover, my passion for Quality Assurance, love for Apple products, and dedication towards delivering a quality product to our customer shall set me apart from the rest of the pack

TECHNICAL SKILLS:

Languages: HTML, CSS, XML, JSON, JavaScript, SQL

Web Service Protocols: HTTP/S, JSON

Database: Oracle, MySQL, DbVisualizer, MongoDB

Testing skills: Front - end, Back-end, Integration, Data Migration, UI Automation (Selenium WebDriver)

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

OS and Mobile: Mac OSX, Windows 10/8/7/XP, Linux/UNIX, iOS, Android OS

Tools: Radar, JIRA, DJ, SonarX, DB Visualizer (SQL server), Doppler, Splunk, Kafka, GreenPine

Team environment: Waterfall, Agile and Scrum methodology

PROFESSIONAL EXPERIENCE:

Software Quality Engineer

Confidential

Responsibilities:

• Wrote test plans, test cases (~ 250 ) for core functionality of the YUBA and Business Chat project on Register platform
• Demonstrated great debugging and root cause analysis skills by filing 500+ radars within 1-year period with 80% leading to Software change
• Worked very closely with developers and cross functional teams for end-to-end testing sessions, which included UI testing, manual verification of API responses and successful message exchange in Kafka between different services/applications.
• Prepared test plan, test cases for new features, and added to Radar TSTT Test Suites after collaborative review with developers, EPMs and QA.
• Automated test cases using existing Protractor (JavaScript) framework, and run and debugged in Jenkins
• Discussed feature, process improvements using Radar Metrics and visualization as part of weekly retrospective meetings
• Performed weekly regression testing and prepared QA Sign Off reports for production release for Business Register project

Software Quality Engineer

Confidential, Mountain View

Responsibilities:

• Responsible for end to end testing of various modules in the application
• Analyzed Functional Design Documents, understanding and elaborating on the requirements.
• Created test strategy and test plan for the modules to establish test environment criteria within the Agile development process.
• Identified and developed test scenarios and test cases in TestRail tool
• Developed automated scripts using Selenium WebDriver
• Executed test plans and test scripts, automation testing using TestNG, based on planned project schedules in accordance with QA methodology
• Conducted various types of testing like Acceptance, Functional, Regression, Sanity, Smoke, Database testing.
• Performed end-to-end testing on release versions for the software application, detected and reported bugs along with in-depth investigation of the logs.
• Written and executed SQL queries to validate the database systems and for backend database testing.
• Using continuous integration tool like Jenkins for monitoring the execution of repeated jobs
• Tested Complex Business rules by creating mapping and various transformations
• Led QA team in Sprint planning, Backlog Refinement, Huddles and daily Scrums and Retrospective meetings

SQA Engineer on demand

Confidential

Responsibilities:

• Performed Functional Manual Testing for a variety of software for different browsers and platforms

Linguistic Tester/QA/QC

Confidential, Cupertino

Responsibilities:

• Quality Control: Reviewed and curated ePub iBooks media content to ensure compliance with company’s quality standards and customer expectations
• Collaborated with content providers to troubleshoot and resolve production and content-related issues

Maps Data Analyst & QA/QC (contract)

Confidential, Cupertino, CA

Responsibilities:

• Analyzed POI data to find bugs and created ad hoc reports for senior management regarding the quality of POI’s and area of improvement
• Strong researching skills and extensive experience working with unstructured POI data coming from a variety of sources including client’s input also vendor’s data
• Tested Maps Connect tool, to detect inconsistencies for the new product for builds before version release, found multiple bugs (some of them critical) and reported them appropriately in the internal tool

QA Engineer and Product Support

Confidential

Responsibilities:

• Tested compatibility of software under various Internet Browsers
• Created test data from the functional requirement specifications
• Performed Acceptance and Regression testing for builds to ensure the quality of software
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using the JIRA bug tracking system
• Performed GUI, Functionality, Regression, Interface, Usability and Localization testing

SMB Support Centre Analyst

Confidential

Responsibilities:

• Managed highly confidential system administrative tasks, including creating accounts, resetting usernames/passwords
• Provided application support by triaging incident tickets for Ministry supported applications: (OSAP), (MTO), (MOL)
• Verified and cross-referenced governmental databases to detect missing files and data errors
• Achieved team and individual goals through a positive work attitude and focus on getting the job done to the customer’s satisfaction