SUMMARY:

• Ten years Experience in industry in quality assurance & testing in multi - tier client/server web based applications
• Experience in Software Development Life Cycle(SDLC) & QA Process & documentation
• Experience in Manual GUI testing, Black Box Testing, Gray Box Testing, Automation testing
• Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team
• Experience in Agile development methodologies
• Expertise in designing and writing detailed test plans and test cases
• Planning of all testing phases including open beta/UAT organization
• Offsite co-ordination with dev team, creative team, and additional QA assets
• Knowledge of online collaboration tools like Jira and Confluence
• Excellent analytical and problem solving skills
• Extensively involved in all phases of QA process like System Integration Testing, Functional Testing, Regression Testing, User Acceptance Testing (UAT), Migration testing, and Automation testing
• Extensive backend data validations using SQL

TECHNICAL SKILLS:

Testing Tools: SOAPUI, RestAPI, Selenium Webdriver/IDE, Firebug, Xpath, pgAdmin, Eclipse, phpMyAdmin, Microsoft SSMS, Visual Studio

Test Management Tools: Jira, Zephyr, Confluence, Google Docs, Bugzilla, Tracker, Salesforce

Databases: PostgreSQL, MySQL, MSSQL

Languages: Java, SQL, HTML

Operating Systems: Windows, Linux, Mac, Mobile

PROFESSIONAL EXPERIENCE:

Confidential, Santa Rosa, CA

Lead Software Quality Engineer

Responsibilities:

• Built bug tracking module in Salesforce to fully integrate with the support and sales modules already in use by i2i Systems at the time of my hiring.
• Implemented process for QA and developer bug reporting/tracking and build acceptance, testing, and promotion throughout the SDLC.
• Created and maintained knowledge base wiki for the QA/Dev group, designed with an agile approach in mind.
• Organized the QA effort for releases across 2 major platforms, 3 large software suites, with as many as 4 simultaneous branches.
• Management of the QA Databases and Servers, maintenance and verification of current versions and data integrity.
• Whitebox testing of elements such as connectors which linked our individual products.

Environment: MSSQL, Azure, Visual Studio, Salesforce, Mediawiki, HTML, SSMS, Windows, Office, Silverlight

Confidential, Lafayette, CA

Lead Software Quality Engineer

• Developed Test Plans, Test Cases to test the Screens and workflows. Imported and managed these tests/suites in Zephyr/Jira for creating scheduled tests for releases. Tracked changes in the product specification and updated test cases accordingly.
• Created test automation using Selenium Webdriver/IDE in Java for maintaining regression tests. Tracked changes in the product specification and updated test automation accordingly.
• Backend database testing by running SQL queries validating the results using PHPMyAdmin to perform querying ensuring data consistency and integrity.
• Planned and organized UAT/Open Beta test phase. Hosted meetings to bring the dev team on the same page with goals and expectations for this phase of testing.
• Reported numerous bugs of all the severity levels and monitored their resolution status in Jira.
• Performed functional testing, integration testing, regression testing, user acceptance and validation testing in a web application.

Environment: MySQL, HTML, Java/Javascript, Jira, Zephyr, Selenium Webdriver/IDE, Eclipse, Firebug, Xpath, MSOffice

Confidential, Pleasanton, CA

Lead Software Quality Engineer

• Developed Test Plans, Test Cases to test the Screens and workflows. Also developed Test Plans for the tasks, dependencies and participants required to mitigate the risks to system quality.
• Tracked changes in the product specification and updated test cases accordingly
• Did backend database testing by running SQL queries, and validating the results.
• Used pgAdmin to perform querying, retargeting testing etc., to ensure data consistency and data integrity
• Set up test data and pre-requisites for test case execution, and preparation of test bed
• Regular execution of the automated test cases, logging defects and tracking them to closure in consultation with Development.
• Reported numerous bugs of all the severity levels and monitored their resolution status in Tracker test management tool
• Participated in twice weekly Scrum Meetings to provide the updates and information. Participated in sprint planning, integration and other requirements review meetings to update the team about the ongoing progress/issues
• Co-ordinated with Creative department, developers and testers to come up with various testing scenarios, exceptional conditions and prepare test data.
• Performed functional testing, integration testing, regression testing, user acceptance and validation testing in a web application.

Environment: CentOS, PostgreSQL, HTML, Javascript, SOAPUI, RestAPI, Jira, Tracker, Firebug, .SOL Editor, MSOffice, Google docs

Confidential, Emeryville, CA

QA Lead

• Developed Test Plans, Test Cases to test the Screens and workflows. Also developed Test Plans for the tasks, dependencies and participants required to mitigate the risks to system quality.
• Tracked changes in the product specification and updated test cases accordingly
• Designed testing process for unique platforms at pre-release.
• Macro Automation for testing End-User web based forms and registration.
• Reported numerous bugs of all the severity levels and monitored their resolution status in Bugzilla.
• Participated in Weekly Meetings to provide updates and information. Participated in sprint planning, integration and other requirements review meetings to update the team about the ongoing progress, issues and challenges.
• Co-ordinated with developers and testers to come up with various testing scenarios, and prepare test data.
• Performed functional testing, prototype testing, integration testing, regression testing, user acceptance and validation testing.

Environment: Custom Hardware, Custom Emulation, MSOffice, Bugzilla, Macro Recorder

Confidential, Novato, CA

QA Lead

• Complete functionality and compatibility testing for simultaneous 3rd party projects.
• Created test plans which allowed certification for projects designed for Sega, and Nintendo systems. Testing and organization of resources for E-commerce clients.