SUMMARY:

• To obtain a full time position as the Senior Quality Assurance Analyst that will utilize my years of work experience and education.
• My goal is to work at a competitive company where I have the opportunity to use my technical and business skills to facilitate the process of making creative ideas become useful real - time business solutions. I genuinely enjoy the satisfaction of solving complex problems.

TECHNICAL SKILLS:

• EDI
• XSL
• LAMP
• Ruby
• WATIR
• 21 CRF Part 11 compliance training
• Crystal Reports
• Net meeting
• UNIX
• Regression testing load/stress testing smoke testing
• User Acceptance testing
• Tarentella
• Oracle
• Mercury Load runner
• Mercury Quick test Pro
• SQL
• Oracle forms
• White and Black box testing methodologies
• BugMaster defect tracking tools
• Sun Solaris
• Java
• IDL
• VB.NET components
• Rational ClearCase
• Rational ClearQuest
• MasterControl
• SQL databases
• Waterfall & Agile methodologies
• QA test processes test planning testing estimates test development test execution results reporting
• Web-based testing HTTP
• JSP
• XML
• XSLT teamwork skills analytical skills development skills new employee training
• Software tester mentoring
• CFR 21 Part 11 regulations team management and AGILE methodology
• HTML
• JavaScript
• XML
• Selenium.

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Automated script developer/Senior Ecommerce QA analyst

Responsibilities:

• Develop automated scripts to regression test the functionality of the Urbanoutfitters.com and Antropologie.com website. Lead Ruby script developer creating WATIR scripts to regression test the website.
• Extensive experience with the following ecommerce integrations and configurations for content, content acceleration, and analytics: Adobe/Scene7, Akamai Dynamic Site Accelerator, Keynote, Coremetrics. Superior critical thinking skills and problem-solving ability; Keynote, Gomez, HTML, CSS, JavaScript, Ruby, Selenium.
• Hands-on experience with HP testing tools including: Functional Testing and Load Runner; ability to write Functional Testing scripts and audit results of Load tests
• Experience being liaison to third-party site hosting and monitoring service provider, especially Verizon Business
• Familiarity with site tuning on ecommerce platforms, especially ATG and Coldfusion, including ability to understand network throughput, database, application and web tier capacity metrics and tuning, and external factors including browser type and version
• Drive root cause analysis and issue resolution, Generate custom studies and reports as required or requested by the IT and business teams
• Watchdog third-party bandwidth consumption: Scene7, Akamai, etc.
• Participate in code review and quality assurance efforts; anticipate issues that could disrupt normal production activities and initiate corrective action
• Experience with complex ecommerce integrations, especially ATG (JBoss) and Coldfusion
• Lead performance analyst with hands-on experience with HP testing tools, Akamai, and capacity metrics at all infrastructure tiers
• Ability to communicate clearly and effectively in written and spoken English to technical and business individuals at all levels of the organization
• Ability to work cooperatively and consultatively with senior architects, developers, business analysts, project managers, and third-party service providers as well as the ability to work under time constraints in a fast-paced, dynamic environment

Confidential, Yardley, PA

Senior System Test Engineer/Quality Assurance Team Leader

• Use software test methodologies to write and execute functional, system, performance, and usability/compatibility test plans and test cases for automated and manual tests related to Web, Phone, Server and PC based systems. Log, recreate and track errors through to resolution. Write test reports and maintain significant levels of test documentation. Ensure communication of project test status to project team members and always complete the timely delivery of all test deliverables by the scheduled online date. Participate in requirements, system/database design, and code reviews. Maintain test and Change Management metrics; mentor other test analysts, and work with management to develop effective ways to increase system reliability and quality.
• Managing my own team of QA analyst
• Assess the complexity of company systems; create detailed scenario analysis tables and flow charts to map all possible system scenarios.
• Lead department training and mentoring; act as a SME for department change management SME.
• Provide training on test process for new employee during orientation; mentor subordinates and facilitate subordinate training.
• Review work of new employees until deemed trained; prioritize subordinates workload; escalate conflicting schedules to Managers.
• Coordinate Project test effort when multiple test analysts are on your team; assist in assessing timeline deliverables.
• Provide work status reports to managers, participate in project status meetings & lead group meetings, as needed.
• Ensure the timely delivery of all client (internal and external) deliverables & ensure full understanding of, and compliance to, the SDLC.
• Define logical, risk-based test approach for each project assigned to you & perform peer review quality check of test documentation.
• Participate in ongoing process improvement, and recommend process changes.
• Participate in client and FDA system audits as required & assist quality assurance with responses to audit findings.
• Ability to meet aggressive project timelines, while sustaining high performance, and high quality.
• Familiarity with EDI, Data Transfers, relational databases (SQL Server) and SQL (Query language) skills.
• Provide technical leadership and expertise within cross-functional project teams.
• Assist project team with high-level logical architecture through low-level detailed design and implementation.
• Assist with requirements gathering and analysis process, including the decomposition of Business requirements to Functional requirements and the distillation of Functional requirements into a high-level system design via continued involvement in all SDLC phases with 21 CRF part 11 compliance.
• Create automated test Scripts with Mercury Load Runner, Mercury Quick test pro.

Confidential, Yardley, PA

Automation Engineer Monitor/Senior Network Application Test Analyst

• Performing Automated test with Selenium and Watir automated testing tool
• Performing Load Test with Loadrunner load testing tool
• Plan/design and execute large scale network server performance test,
• Analyze server stress load and test boundaries
• Assist in requirements gathering for in-house server application specifications
• Perform server application functional test, verify application functionality per specification
• Monitor network servers for object reference errors, perform server resets as needed.
• Query the live database to look for process IDs from server timeouts, contact DBA’s as needed.
• Monitor incoming server volume and CPU usage hourly.

Confidential, Burlington, NJ

Lead Quality Assurance Analyst

• As a Lead Quality Assurance Analyst my ongoing project was to develop user specifications, test documentation and a complex scenario analysis for the 3waymatch inventory system. As well as test/validate the GUI form, system triggers and verify system calculations. The 3waymatch form matches the invoices, receipt of goods and payment receipts together to verify that all goods have been purchased, shipped and received by BCF. The systems new version was updated to include taxes, debits, credit and special discounts. The 3waymatch form calculates over 2 billion dollars worth of invoices and is the primary calculation tool used by the company.
• My secondary projects were to test and analyze BCF’s Gross margin system, which calculated the company’s gross profits by the specified year. As well as the new layaway database reports system, the system totals the open layaways of all nationwide stores for early reporting for the fiscal year.
• Analyzed and reviewed all system requirements and converted them into useful test plans, as well as developed and maintained detailed documentation on all test projects assigned to my self or subordinate tester I mentored.
• Pushed projects through the complete QA life cycle to resolution.
• Developed detailed test pass acceptance criteria while ensuring the creation and execution of test cases, test plans and automated test scripts for each project assigned.
• Carried out troubleshooting and suggesting problem resolution on all scripts, forms, programs and applications used by BCF.
• Tested multiple projects at once, when a defect was found log the bug into our tracking database with QA notes and descriptions to facilitate in the resolution of the problem.
• Provide status reports to QA management and project managers on a weekly basis and attend the bimonthly project team meeting to update the stakeholders and project managers of my progress.
• Executed automated testing script for various company testing projects
• Created SQL scripts for Oracle 10g database during data verification processes

Confidential, Hampton, VA

Quality Assurance Analyst

• Participated in a research program with NASA in conjunction with the Atmospheric Science Department of Hampton University to validate incoming data and create automated test scripts using IDL. Our test scripts compared and verified data from the experimental NASA satellite SABER. The data was complied and imported into our program, which then graphed, plotted and compared the unverified SABER satellite data to data from verified ground based instruments around the globe. We then analyzed and compared the created graphs to validate the experimental data, and test the accuracy of the experimental SABER satellite. Our testing and quality assurance team was instrumental in the validation of the satellite for NASA.
• Automated script creation using IDL, an Interactive Data Language used for data analysis.
• Data mining and SQL script creation to find and format incoming data.
• Bi-monthly presentations on our findings, to the department Chairman and colleagues.
• Participated in research presentations and collaborate with my research team and Chairman to have our results published in multiple science journals.

Confidential, Hampton, VA

Software Development

• Participated in a project to code a Graphical User Interface which allowed the user to easily enter their input and correctly displayed system output. This was an add-on to an existing system that simulated airplane flight through different atmospheric conditions using a FORTRAN program called TRACFOIL. The GUI displayed graphs and all vital data, and it also made it easy to enter data into the program making TRACFOIL very user friendly.
• Drafting of a user requirements specifications document and a functional user specifications document that was archived to help all other system users understand the high level logic of the system.