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Qa Analyst Resume

SUMMARY:

  • Currently working as a test lead in US in cross functional multiple projects for a consumer credit reporting repair Company in US with overall 11 years of IT industry experience.
  • Presently leading multiple modules under UI and finance platforms including web applications, mobile applications, web service validations, database checks, ARIA, Salesforce, Microsoft GreatPlains software and the database validations for related accounting and financial activities for multiple projects for the credit repair organization I am working for.
  • Currently leading in mobile platform QA for credit repair company specific applications in tandem with a third party collaborating with the development work.
  • Adept in working under Scrum model in Agile methodology to co - ordinate between onsite and offshore leading the teams and liaising with the development teams, onsite BAs and business as an SME involved in testing of applications based on Siebel and Java/ J2EE environments having Oracle 10g and MySQL as the backend databases.
  • Conducting key project meetings and updating the team’s status via structured status reports and metrics as part of agile scrum meetings on a daily basis. Collecting metrics and performing documentation for analysis and reviews for all the STLC phases.
  • Requirements gathering and documentation for use cases, test cases, test plans, requirement traceability matrices, prioritizing requirements for product backlogs under Agile Scrum projects and translating business requirements to high-level technical requirements.
  • Expert in all SDLC and STLC phases including functional testing, regression testing, system integration, UAT and post production testing.
  • Leaded an entire server migration project end to end testing from Oracle Sun Java based servers to IBM Websphere Application servers and migration of servers for major Credit applications operated erstwhile from California to Salt Lake City corporate office internal servers.
  • Coordinating the UAT process and made sure the requirements meet the business expectations for several releases.
  • Good experience in testing different OS and browsers for mobile applications to test Mobile Web Redesign views and mobile email responsive views through cross browser testing tool applications. Currently testing mobile APKS in different mobile devices like iOS, Android et-al for manual testing in hand held devices and through simulators.
  • Good experience performing web service testing using POSTMAN and SOAPUI tools and creating webservice cases from Apiary collections. Partaking in build deployments and server restarts for release purposes.
  • Experience performing SQL queries in Oracle 11g to produce reports for different business stakeholders using joins and DDLs and DMLs.
  • Maintain a fully functional SharePoint site, Confluence, JIRA, and Rally for development requests, announcements, milestone events, documentation and routing approval.
  • Good experience in Siebel application in different projects pertaining to order management, customer management, promotional and breach promotional code generation and maintenance, working on partner modules and maintaining product catalogues and product details in Siebel. Continual exposure to XML and data file processing as part of batch job testing related to order fulfilment and alert generation processes involving data validation in backend.
  • Working with offshore/onsite BA teams to ensure the requirements are clearly communicated and reviewing the requirements with business stakeholders and technical teams.
  • Performing requirements gathering and analysis, estimating time required for project completion, preparing schedules, test design documentation and testing of the application. Identifying the areas of system enhancements and submitting proposals for them.
  • Analyze the various project requirements and transferring the knowledge to testing team.
  • Hands on experience on Quality and Defect Tracking tools, cross browser validation tool like HP Quality Center, Target Process, Bugzilla, BrowserStack and Litmus along with exposure to software configuration management through usage of tools like VSS, PVCS for version controlling and maintaining company standards.
  • Designing test strategy and test case preparation based on requirements and executing them. This also includes integration testing and helping the users in understanding the application.
  • Regular interaction with the Client Manager, Database administrators, Network Administrators, Application Users - all belonging to different departments and divisions to ensure the smooth running of the applications.
  • Proven maven communication skills with different clientele across the globe. Assisting development and automation team to plan for automation testing for functional and regression testing using QTP and VB Scripting and help them to run scripts using Selenium WebDriver, JBehave, Gherkin language using groovy scripting and TestNG - all as a framework for current BDD driven functional automation of new platform project.
  • Responsible for tracking calls and incidents using Peregrine Service Center and HP SM7 to log tickets as per the process applicable, i.e., incident, problem or change.
  • Implementing Mass Updates by writing SQL Database scripts for bulk application uploads on a periodical schedule.
  • Installation of standalone and web version of IBM applications by maneuvering server configurations.
  • Liaise with IBM, the vendor, to provide fixes and let them know about the issues faced by customers related to IBM Rational software by raising PMR through the IBM PMR portal.
  • Fair knowledge in HTML, XML, OOPS, Java, Javascript, VBScript.

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Skills used: Manual Testing, Web service testing using POSTMAN and SOAPUI, AEM content management server, Apiary, MySQL and Oracle DB for SQL queries, Target Process as ALM software, winSCP, Putty, BrowserStack, Litmus, SQL Developer, SOAPUI web-service functional testing, github, JSON, Apiary, XML, Aria, Salesforce, Microsoft GreatPlains, Electric Commander for deployment process.

Responsibilities:

  • Support corporate initiative by detailing and analyzing business requirements and converted business requirements to Functional requirements.
  • Extract & elicit necessary information from stakeholders to analyze the business activity and functionality of the existing systems in order to best achieve their business objectives.
  • Continual exposure to XML and data file processing as part of batch job testing related to order fulfilment and alert generation processes involving data validation in backend.
  • Using POSTMAN and SoapUI tool to perform web-service testing on functional level for all projects and determining entry/ exit criteria from the JSON structures published in Apiary.
  • Partaking in mobile platform QA leading activities for LexingtonLaw specific applications in tandem with a third party collaborating with the development work.
  • Publish legal agreement module content in AEM content management server and perform validations on legal templates for all US states after working in tandem with legal team.
  • Do WordPress content management server validation for publishing blog content for the aforesaid applications.
  • Validation of all the aforesaid projects in UI applications, data validation, file processing and running stored procedures in PLSQL for accounting projects that store all data in Microsoft Dynamic Great Plains.
  • Preparing test plans and test case documentation and execution for functional, regression, staging, UAT and production validation.
  • Work closely with all non-IT functions (design, creative, and product) to ensure project requirements from the product backlog road map.
  • Closely working with different offshore teams in India in requirements implementation.
  • Maintain a fully functional SharePoint site and Target Process for all testing artifact documentations.
  • Coordinated the UAT process and made sure the requirements meet the business expectations.
  • Working with offshore/onshore QA team to ensure the requirements are clearly communicated and tested.
  • Performing requirements gathering and analysis, estimating time required for project completion, preparing schedules, test design documentation and testing of the application.
  • Attending key project meetings and updating the team’s status via structured status reports and metrics
  • Identifying the areas of system enhancements and submitting proposals for them.
  • Designing test strategy and test case preparation based on requirements and executing them. This also includes integration testing and helping the users in understanding the application.
  • Answering the technical queries, driving the product initiatives and metric collection and analysis.
  • Supporting the system components during system testing, integration testing, user acceptance testing and during promotion of these components to production environment.
  • Regular interaction with the Client Manager, Database administrators, Network Administrators, Application Users - all belonging to different departments and divisions to ensure the smooth running of the applications.
  • Providing training to business and end-users on the application and documenting the learning processes.

Confidential

Test Analyst

Skills used: Manual Testing, SQL queries, Oracle 11g, Siebel application, HP INav application, HP Quality Center, winSCP, SQL Navigator 5.5, BrowserStack, Litmus, SQL Developer, JIRA, SOAPUI web-service functional testing, Cucumber, gherkins, Unix.

Responsibilities:

  • Support corporate initiative by detailing and analyzing business requirements and converted business requirements to Functional requirements.
  • Extract & elicit necessary information from stakeholders to analyze the business activity and functionality of the existing systems in order to best achieve their business objectives.
  • Good experience in Siebel application in different projects pertaining to order management, customer management, promotional and breach promotional code generation and maintenance, working on partner modules and maintaining product catalogues and product details in Siebel. Also ensure that proper internet credit card gateways are processed and the relevant data restored in Siebel OLTP database.
  • Continual exposure to XML and data file processing as part of batch job testing related to order fulfilment and alert generation processes involving data validation in backend.
  • Work closely with all non-IT functions (design, creative, and product) to ensure project requirements from the product backlog road map.
  • Closely working with different offshore teams in India in requirements implementation.
  • Maintain a fully functional SharePoint site, Confluence, JIRA, and Rally for development requests, announcements, milestone events, documentation and routing approvals.
  • Coordinated the UAT process and made sure the requirements meet the business expectations.
  • Working with offshore/onshore QA team to ensure the requirements are clearly communicated and tested.
  • Performing requirements gathering and analysis, estimating time required for project completion, preparing schedules, test design documentation and testing of the application.
  • Attending key project meetings and updating the team’s status via structured status reports and metrics
  • Identifying the areas of system enhancements and submitting proposals for them.
  • Designing test strategy and test case preparation based on requirements and executing them. This also includes integration testing and helping the users in understanding the application.
  • Answering the technical queries, driving the product initiatives and metric collection and analysis.
  • Supporting the system components during system testing, integration testing, user acceptance testing and during promotion of these components to production environment.
  • Plan for automation testing for functional and regression testing using QTP and VB Scripting and help them to run scripts using Selenium WebDriver, JBehave, Gherkin language using groovy scripting and TestNG - all as a framework for current BDD driven functional automation of new platform project.
  • Regular interaction with the Client Manager, Database administrators, Network Administrators, Application Users - all belonging to different departments and divisions to ensure the smooth running of the applications.
  • Providing training to business and end-users on the application and documenting the learning processes.
  • Using SoapUI tool to perform web-service testing on functional level for new platform projects.

Confidential

Project Engineer

Skills used: SQL queries, ITIL management practices, Oracle, IE Browser, Eclipse, Textpad, EditPlus, Toad, WinSCP, Putty, IBM Rational RequisitePro, IBM System Architect, Peregrine Service Center, HP SM7, IBM PMR web application, JavaScript, JSP.

Responsibilities:

  • Find out accurate solutions of client's problems by meeting pre-defined quality measurements and provide technical support to Confidential clients by responding timely to issues from users.
  • Responsible for tracking calls and incidents using Peregrine Service Center and HP SM7 to log tickets as per the process applicable, i.e., incident, problem or change.
  • Responsible for providing directions to clients as well as coaching them as to how to use certain sections of the application. Gathered client/ end user requirements and converted them to functional specifications document.
  • Clarified client requirements, business needs, and project objectives via feedback sessions and client meetings, in collaboration with all stakeholders conducted interim project reviews and final project tweaks prior to launch.
  • Implementing Mass Updates by writing Database scripts for bulk application uploads on a periodical schedule.
  • Preparation of Unit Test Cases, Peer Test Cases and System Testing of the above scenarios and on other changes like Database upgrade and server patch running including Ad-Hoc Testing, Smoke Test, Functional and Regression Testing of the whole application, Concurrent and Performance Testing to check for performance of the application, logging bugs found through them.
  • Gathering project requirements and create projects for different users across different businesses of Confidential through the utilization of IBM Rational RequisitePro software tool.
  • Installation of RequisitePro application for both the scripted version (standalone version) and the web application by maneuvering server configurations.
  • Use the existing functionalities of the RequisitePro application along with other tools acting in tandem with IBM to provide extended functionalities of this tool like cloning existing projects which is normally not possible in the web counterpart of this application by replicating the project data from one server to the other.
  • Perform house-keeping activities of the existing project repository for the RequisitePro application in order to check the regularity of used projects over a period of one month through running scripts in the server and producing the report across different users.
  • Liaise with IBM, the vendor, to provide fixes and let them know about the issues faced by customers related to IBM Rational software by raising PMR through the IBM PMR portal.

Confidential

Project Engineer

Skills used: SQL queries, ITIL management practices, Oracle, IE Browser, Eclipse, Textpad, EditPlus, Toad, WinSCP, Putty, JavaScript, JSP, HTML, XML.

Responsibilities:

  • Testing of the application, preparation of Unit Test Cases and testing of the above scenarios during functional and regression testing, logging bugs found through them.
  • Doing RCA and minor UI fixes using HTML and a few CSS snippets and preparation of analysis documents for different sections of the application to be enhanced.

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