SUMMARY:

• As a Web Quality Assurance Analyst, my aim is to provide the best web content by leading and guiding business owners and Web Development teams to achieve all business requirements on time and to complete satisfaction for usability & accessibility.
• 15 years of providing technical project management support for government and non - government companies. Led multiple federal and commercial web project teams through the SDLC development, testing and implementation phases for meeting functional and accessibility compliance. Analyzed requirements for complex web projects and holds expert knowledge in conducting and participating in formal test and review processes.
• As an QA Web Content subject matter expert (SME), my skills include web development, web design, usability, and accessibility testing/validation by manual and automated processes; ability to discern accessibility issues from wireframes and story boards; knowledge of web best practices; ability to analyze and employ problem-solving skills and best solutions; Broad knowledge on multiple web platforms including: Windows and Mac OS; including Mobile on Android and IOS. Proficient with HTML, CSS, and javascript libraries.

TECHNICAL SKILLS:

• Remediation
• Manual Testing
• Confidential Analytics
• Java
• Section 508
• REST API
• Defect Management
• JAWS, NVDA
• CSS4/ HTML5
• JIRA / Confluence
• WCAG 2.0
• Dashboard Reports
• Automated Testing
• Comply & AMP tools
• Mobile simulators
• VoiceOver, Talkback
• TestNg
• Jenkins
• Agile/SCRUM
• Web Development
• ARIA
• Responsive Web
• ALM
• Linux.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, California

QA Analyst

Responsibilities:

• Mentored UX Dev Team members on implementing best practices for UI;
• Accessibility Lead for the Agile development teams for defect management;
• Improved usability and accessibility of Confidential Apps;
• Created compliance code templates for Dev teams to ensure consistency;
• Validated WCAG compliance by code review, manual testing, & Screen Readers;
• Provided project management Dashboard for bug remediation results and status ;
• Guided Dev teams using ARIA to expand the semantics of dynamic web apps;
• Assessed web mobile apps with automated, semi-automated, & manual testing;
• Tested with JAWs, VoiceOver, and ChromeVox Screen Readers.
• Tested mobile apps with Talk Back and VoiceOver; and
• Provided dashboard reports of compliance scores & bug issues.

Confidential, Cumberland, RI

QA Analyst Team Lead

Responsibilities:

• Provided defect management for accessibility compliance to development teams
• Identified improvements and corrections in Jira and Confluence;
• Reviewed QA results for verification with Development Project Management;
• Mentored Dev Teams on WCAG 2.0 for Mobile Responsive Aria Labels
• Assessed compliance performance and provided code remediation samples;
• Created template library to Dev teams to provide solution root cause fixes;
• Provided guidance to meet compliance with automated & manual testing tools; and
• Verified mobile bug fixes with JAWs, VoiceOver, & Talkback;
• Provided project management Dashboard for bug remediation results ; and
• Assessed that web objects had proper parent/child associations with ARIA.

Confidential, Wash, DC

Senior QA Analyst

Responsibilities:

• Mentored UX Dev members on implementing best practices for UI;
• Reviewed User Stories for enhanced Usability with UI Designers;
• Trained 3 Dev Teams to self check and test web apps
• Accessibility Lead for the Agile development teams for defect management;
• Guided Agile Sprints with continuous iterative analysis reports for each sprint following the Web Content Accessibility Guidelines (WCAG) 2.0 for conformance by testing with Jaws and/or VocieOver screen readers;
• Created compliance code patterns for Dev teams to implement and use collectively;
• Validated Section 508 by code review, manual testing, and screen readers; and

Confidential, NY, NY

Senior QA Analyst

Responsibilities:

• Provided a11y defect management support for analysis and remediation of accessibility compliance issues by inspecting and validating web applications;
• Verified documentation on ‘done’ status for each Sprint with web applications;
• Provided defect management support for analysis and remediation of web apps;
• Identified improvements and fixes to meet a11y project milestones for timely completion in a bug tracking pipeline of Jira and Confluence;
• Reviewed QA results for verification with Development Project Management;
• Assessed a11y compliance performance as QA lead and mentor to dev teams.
• Analyzed provided solution root cause fixes for bug issues;
• Validated test results of 10 Agile Dev teams for Section 508 compliance;
• Assessed web mobile apps with automated, semi-automated, and manual testing;
• Skilled with automated tools of Deque’s Comply, LevelAccess' AMP, & Tenon.io;
• Tasked to ensure all Dev teams were consistent in their deliverable code.
• Tested with JAWs, VoiceOver, and ChromeVox Screen Readers.
• Tested mobile apps with Talk Back and VoiceOver; and
• Provided dashboard reports of compliance scores and bug issues; and
• Supervised remediation plan for e-docs of Word and PDF with Adobe Acrobat;

Confidential, Wash, DC

Web Developer /QA Analyst

Responsibilities:

• Maintained federal website for accessibility conformance of CSS, HTML and Java;
• Developed and presented WCAG 2.0/Section 508 training to all federal Dev teams;
• Presented code samples with new ARIA semantics for custom web user interfaces;
• Initiated rewards program to inspire continuous improvement with all Dev teams;
• Enhanced a11y conformance metrics by 30 - 50% with positive reward programs;
• Provided oversight of bug defect management;
• Validated and analyzed test results as embedded tester;
• Maintained Confidential web pages for CSS, HTML, and graphics; and
• Developed and maintained adobe Flash for the federal main page banner.
• Created and maintained all departmental e-docs for public facing; and
• Ensured all e-docs met all Section 508 accessibility compliance in Acrobat;
• Tested and remediated all e-docs for full accessibility;
• Presented monthly webinars for dev teams on WCAG 2.0 and ARIA;
• Tracked the performance metrics of the development teams, and tasked each team to meet full compliance unless there were exceptions/blockers granted for an undue burden; and
• Reviewed all User Interface objects for proper labeling and User directions.

Confidential, Wash, DC

Web Master

Responsibilities:

• Authored and maintained web content in accordance with Section 508 guidelines;
• Created HTML, and CSS Templates for 5 agency departments;
• Achieved Cross-browser compatibility with conditional CSS;
• Reported quarterly on web site metrics;
• Hand-coded in HTML, CSS, Flash and javascript;
• Reviewed web site performance layouts with multiple browsers;
• Remediated PDF docs to meet accessibility compliance;
• Tested web content for Section 508 compliance each quarter;