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Test Manager - Onsite Resume

Springfield, MA

PROFESSIONAL SUMMARY:

  • Total 15 years of testing and quality assurance experience, in a variety of industries and environments.
  • 8 years as a Project Lead/ Manager, managing teams up to 15 members in size.
  • Over 7+ years of experience in Automation Testing using QTP, UFT, Selenium Web driver with Java & Python.
  • Successfully managed large testing program having 40 member onsite testing team.
  • Extensive experience in Agile, Waterfall, DevOps, BAU process Model.
  • Experienced in multiple industries including Insurance, Finance, Health Care, Retail, Life Science.
  • Experienced in Mobile app (iOS and Android) testing.
  • Experienced in Web Service/Api (REST/SOAP) testing.
  • Involved in Architect the Keyword driven framework (Intellibuild) for Automation regression testing for Web and Client server Application across the organization using QTP.
  • Written Descriptive programming supportive functions (VB Script) to create object description at Runtime.
  • Sound knowledge on Junit, TestNG framework for Unit testing, Maven and Ant for Project building tool Jekins for Continuous Integration.
  • Excellent in using various Spying tools like Firebug and Firepath element as a Firefox add - on for addressing web elements using Locator's ID, Class name, CSS Selector, Xpath, etc.
  • Expertise in using Apache POI for data driven frameworks, to load data into required test scripts from external sources like excel sheets.
  • Proficient in mobile testing using Appium on real and virtual devices to execute the mobile automation test scripts
  • Sound knowledge of Web Services testing using POSTMAN, Parasoft, SOAP UI.
  • Experience in developing database queries for Backend Testing for Oracle and SQL Server.
  • Experienced in Defining Testing Methodologies, Developing Test plans, Test cases, Test Procedures and Test scripts, Verifying and Validating and Performing Structural, Functional and Regression testing of web based and client server applications.
  • Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
  • Successfully handle multiple projects and manage different teams at the same time.
  • Define QA process and Implemented OBTM test model in various client locations.
  • Managed QA assessment, Effort tracking and resource planning across the team at client location.
  • Involved in Implementation of KM (Knowledge Management) Framework for Large Insurance Organization to enable expedite On-boarding of new resources, Centralized Knowledge Portal to eliminate SME dependency and measure the knowledge level of Project resources.
  • Manage resource grid, resource allocation across the projects as per the project demand.
  • Handling the billing invoice (Financial) for project team and communicate the same to costumer.
  • Extensive knowledge of Software Quality Assurance techniques, procedures, methods and excellent analytical skills coupled with good communication and interpersonal skills.
  • Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences

TECHNICAL SKILLS:

Testing Tools & Tracking Tools: Mercury UFT, Selenium WebDriver/IDE/RC, Selenium Grid, Cucumber, Appium, JMeter, Postman, Parasoft, SOAPUI.

Database: Oracle, Oracle, DB2, SQL Server, MS Acces

IDE: Eclipse, Pycharm

Other Tools: SQL Tools, VersionOne, Perfecto, TOAD, Teradata, IBM Datastudio

Operating System: Windows 98/NT/2000/XP, UNIX, MAINFRAME, iOS, Android

Bug Tracking Tools: JIRA, Quality Center (QC), Bugzilla

Continuous Integration Tools: Jenkins, Hudson

Languages: JAVA, C, Python, VB6.0,VB script,JavaScript

Packages: MS Office, Word, Excel, PowerPoint

QA Methodologies: Agile, Waterfall, DevOps, BAU.

PROFESSIONAL EXPERIENCE:

Test Manager - Onsite

Confidential, Springfield, MA

Technology used: .NET, SQL Server, LVADMIN, SCCS, XML, MFT

Responsibilities:

  • Identification of deliverables and strategizing the testing efforts and extent.
  • Responsible for communication on all QA deliverables from Testing Planning to test summary report to the appropriate stakeholders and team.
  • Create Test strategy and Test plan document as per slandered define by Confidential .
  • Coordinate with Third party vendor for end to end testing.
  • Manage offshore team and review artifacts created by the offshore QA Team to ensure comprehensiveness and standardization
  • Conduct defect triage meeting involving third party vendor, stakeholder of various support team for Quick defect resolutions.
  • Execute & monitor the batch job for file extraction.
  • Executed Backend database testing using SQL, validating the Extract job data load in database and debugging the root cause of failure.
  • Design, Developed automation test script for User account setup using Selenium Web driver.
  • Utilized various methods like XPath, CSS Locators to identify object/elements in the application.
  • Design and developed automation test script for Regression testing using Selenium Web driver.
  • Validate Extract file (XML File) data sent by third party vendor for each participant associated with the selected plan’s.
  • Manage and publish Weekly status report, daily progress report and associated testing Metrics at highest level.
  • Manage risks/issues at highest level and communicate as appropriate including escalation.
  • Delegate and co-ordinate the tasks to the Cognizant Offshore team.

Test Manager - Onsite

Confidential, Springfield, MA

Technology used: SAP, .NET, Data warehouse, XML, Mainframe etc

Responsibilities:

  • Identification of deliverables and strategizing the testing efforts and extent.
  • Responsible for communication on all QA deliverables from Testing Planning to test summary report to the appropriate stakeholders and team.
  • Create Test strategy and Test plan document as per slandered define by Confidential .
  • Coordinate with third party admin system team for all test data needs and Issue resolution.
  • Conduct defect triage meeting involving third party vendor, stakeholder of various support team for Quick defect resolutions.
  • Manage offshore team and review artifacts created by the offshore QA Team to ensure comprehensiveness and standardization
  • Verified IFT File extracts to make sure it’s coming correct as per DTCC guidelines.
  • Validate Extract file (POV, FAR & IDF) generated from EDW as per the specification given in Field Mapping document.
  • Performed Backend database testing using SQL to validate extract file data load in data warehouse.
  • Created VB scripts to verify data element in output extract files.
  • Provide support to automation testing for regression testing by using Mercury QTP 11.0.
  • Monitor, track and report on milestone delivery.
  • Manage and publish Weekly status report, daily progress report and associated testing Metrics at highest level.
  • Manage risks/issues at highest level and communicate as appropriate including escalation.
  • Delegate and co-ordinate the tasks to the Cognizant Offshore team.

Test Manager - Onsite

Confidential, Springfield, MA

Technology used: Oracle, SQL Server, Job Management Hub.

Responsibilities:

  • Lead a team of QA Software Testers and served as a liaison to project managers on multiple tracks.
  • Define Testing process to support BAU development Model.
  • Identification of deliverables and strategizing the testing efforts as per release objective.
  • Analyze Work Effort for each release and provide the testing estimates.
  • Define testing strategy for 24 HR Clock/SIT testing.
  • Manage testing coordination with 15+ SDA’s/SME’s team and report risk/issues to stakeholders.
  • Provide testing support using various technologies like Oracle, SQL Server, and Job Management Hub etc.
  • Manage risks/issues at highest level and communicate as appropriate including escalation.
  • Provide support to automation testing for regression testing by using Mercury UFT.
  • Execute Jobs to process the file for loading the data from PACE to Confidential Tables.
  • Execute SQL queries to Validate data load to data mart as per the specification given in Field Mapping document.
  • Monitor, track and report on milestone delivery.
  • Responsible for communication on all QA deliverables from Testing Planning to test summary report to the appropriate stakeholders and team.
  • Manage and publish Weekly status report, daily progress report and associated testing Metrics at highest level.

Test Manager - Onsite

Confidential, Springfield, MA

Technology used: CSS Styling, Java Script, BEM, ASP.NET

Responsibilities:

  • Lead a team of QA Software Testers and served as a liaison to project managers on multiple tracks.
  • Identification of deliverables and strategizing the testing efforts as per Sprint objective.
  • Provide estimates on the amount of time needed to complete testing related tasks within a sprint.
  • Define Testing stories and create task in VersionOne and assign the task to team members.
  • Define Test data strategy to support 40+ products from Life, Annuities, EB (Executive Benefits) and DI (Disability) Domain.
  • Define testing strategy and overall plan for Mobile App testing.
  • Implement Perfecto Tool to connect to mobile device for testing the CSS portal.
  • Define test strategy for API testing.
  • Coordinate and support API testing as per the business rule defined in Restriction framework.
  • Developed Performance test plan using JMeter for various critical functions like Registration & Login, Landing page etc.
  • Report Performance result covering all deviation from performance benchmark defines by SME’s.
  • Design and developed automation script using Selenium Webdriver for regression testing.
  • Utilized various methods like XPath, CSS Locators to identify object/elements in the application.
  • Execute automation Regression test suite in Major browser (Chrome & FF).
  • Monitor, track and report on milestone delivery.
  • Define test strategy for Browser compatibility, Accessibility testing etc.
  • Responsible for communication on all QA deliverables from Testing Planning to test summary report to the appropriate stakeholders and team.
  • Manage and publish Weekly status report, daily progress report and associated testing Metrics at highest level.

Test Manager - Onsite

Confidential, Springfield, MA

Technology used: SAP, BI JAVA 7.31, BWA 7.2 ERP 7.31/6.06

Responsibilities:

  • Prepare and Manage overall Test Plan as per the SDLC standards defined by Mass Mutual
  • Manage 30 members Onsite SAP SME tester team of different business areas.
  • Monitor daily test execution progress and coordinate with development team to resolve issue on timely manner.
  • Responsible for communication on all QA deliverables from Testing Planning to test summary report to all project stakeholders and team.
  • Manage risks/issues at highest level and communicate as appropriate including escalation.
  • Monitor, track and report on milestone delivery.
  • Manage and publish Weekly status report, daily progress report and associated testing Metrics at highest level.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: ASP.NET, BizTalk, SQL Server 2008, AS/400, Quality Center 11.0

Responsibilities:

  • Responsible for communication on all QA deliverables from test planning to test closure to the appropriate stakeholders and teams including the QMO.
  • Prepare Test Engagement proposal for all project and production support release for claims areas.
  • Involved in Test planning, Test estimation of projects, resource planning throughout the project.
  • Analyze the business requirement and provide QA estimates and resource plan by using the TCP estimation model.
  • Create Test Charter, Test plan and Test Strategy document for monthly release.
  • Manage offshore team and review artifacts created by the offshore QA Team to ensure comprehensiveness and standardization.
  • Responsible for ensuring the program/project team is adhering to the Confidential Quality Management Office (QMO) methodology and best practices.
  • Involved in Production support shake out testing by processing the Claims TPA (XML) file and verify request and response from up/down steam systems.
  • Coordinate the End to End defect triage meeting involving multiple applications team members to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: ASP.NET, BizTalk, SQL Server 2008, AS/400, Quality Center 11.0

Responsibilities:

  • Involved in Test planning, Test estimation of projects, resource planning throughout the release.
  • Manage demands (TTP’s number) based on resource capacity available on each month.
  • Create Test plan and Test Strategy document for every monthly release and provide the walkthrough to team.
  • Manage and supported weekly release that has quick turnaround time for testing.
  • Manage offshore team and review artifacts created by the offshore QA Team to ensure comprehensiveness and standardization.
  • Responsible for communication on all QA deliverables from test planning to test closure to the appropriate stakeholders and teams including the QMO.
  • Coordinate the End to End defect triage meeting involving multiple applications team members to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: ASP.NET, BizTalk, SQL Server 2008, AS/400, Quality Center 11.0

Responsibilities:

  • Involved in Test planning, Test estimation of projects, resource planning throughout the project.
  • Analyze the business requirement and provide QA estimates and resource plan by using the TCP estimation model.
  • Create Test Charter, Test plan and Test Strategy document for this Web based applications and provide the walkthrough to team.
  • Identify automation testing scope for regression testing by using Mercury QTP 11.0.
  • Providing support to automate regression testing by using the Mercury QTP 11.0.
  • Manage offshore team and review artifacts created by the offshore QA Team to ensure comprehensiveness and standardization.
  • Responsible for ensuring the program/project team is adhering to the Confidential Quality Management Office (QMO) methodology and best practices
  • Responsible for communication on all QA deliverables from test planning to test closure to the appropriate stakeholders and teams including the QMO.
  • Involved in Production shake out testing of Claims TPA file processing and verify request and response XML file for Claim Processing.
  • Coordinate the defect triage meeting across the project team to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.

QA Lead - Onsite

Confidential, Wayne, PA

Technology used: JAVA/Swing, JSP, Oracle, Websphere, QTP 11.0, Quality Center 11.0

Responsibilities:

  • Onsite Test Lead to guide and coordinate the offshore team in both automation and manual testing.
  • Identify the automation testing scope and timeline for each phase of deliverables.
  • Modify and Implement CRAFT Lite Framework for the localization automation testing by Using Mercury QTP 11.0.
  • Written VB script function to customize CRAFT Lite Framework to display Quality Center report output as per the Client request.
  • Analyze Requirement and scope for manual functional testing for Windows and Mac testing.
  • Worked with Q&E group to define the approval process for automation and manual scripts.
  • Prepared and shared the Test execution plan using RBT (Risk based Testing) approach for testing on different Operating system and Browser combination.
  • Coordinate with project team to prioritize and resolve the issue on time.
  • Involve in test execution for Mac testing, device testing.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: Oracle PL /SQL, .NET, People soft

Responsibilities:

  • Onsite Test Lead to guide and coordinate the Project and offshore QA team.
  • Conduct RBT (risk based testing) analysis for this project and use RBT testing for selected interfaces.
  • Involve in Test planning, Test estimation of projects, resource planning throughout the project.
  • Analyze the business requirement and provide QA estimates and resource plan by using the TCP estimation model.
  • Create Test Charter, Test plan and Test Strategy document and provide the walkthrough to team.
  • Coordinate the defect triage meeting across the project team to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.
  • Created understanding and FAQ document for this project and socialize with project team.
  • Present PII scope and it’s to entire QA team to understand the PII implementation process.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: Oracle PL /SQL, .NET, People soft

Responsibilities:

  • Onsite Test Lead to guide and coordinate the Project and offshore QA team.
  • Involve in Test planning, Test estimation of projects, resource planning throughout the project.
  • Customize TCP estimation template and used for estimating the multiple rollout states.
  • Create Test plan and Test Strategy document and provide the walkthrough to team.
  • Coordinate the defect triage meeting across the project team to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.
  • Implemented the plan for the rollover of this project to production.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: Oracle PL /SQL, .NET, People soft

Responsibilities:

  • Onsite QA lead and testing point of contact for all testing activities in Integration Testing and End to End testing across claim application.
  • Involve in Test planning, Test estimation of projects, resource planning throughout the project.
  • Analyze the business requirement and provide QA estimates and resource plan by using the TCP estimation model.
  • Create Test Charter, Test plan and Test Strategy document and provide the walkthrough to team.
  • Define the process to monitor the batch process run and coordinate with support team to resolve the issue on time.
  • Coordinate the defect triage meeting across the project team to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.
  • Present business overview of project to entire claim QA team.
  • Implemented the plan for the rollover of this project to production.

QA Lead - Onsite

Confidential, Hartford, CT

Technology used: Oracle PL /SQL, .NET, People soft

Responsibilities:

  • Onsite Test Lead to guide and coordinate the Project and offshore QA team.
  • Conduct RBT (risk based testing) analysis for this project and use RBT testing for selected interfaces.
  • Involve in Test planning, Test estimation of projects, resource planning throughout the project.
  • Analyze the business requirement and provide QA estimates and resource plan by using the TCP estimation model.
  • Create Test Charter, Test plan and Test Strategy document and provide the walkthrough to team.
  • Coordinate the defect triage meeting across the project team to prioritize and resolve the issue on time.
  • Participate in Weekly Status report meetings with Project team and stakeholders to discuss on issues, risks & needs of the project.
  • Publish metrics and report status to all stakeholders on a regular basis.
  • Created understanding and FAQ document for this project and socialize with project team.
  • Present PII scope and it’s to entire QA team to understand the PII implementation process.

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