OBJECTIVE:

To obtain a challenging position, within a software development company, focusing on Quality Assurance best practices to establish methodologies, processes, and standards for the IT organization.

TECHNICAL SKILLS:

• Expertise understanding of the SDLC.
• Completed Rational’s (RUP) Fundamentals course.
• Completed Software Quality Engineering’s (SQE) certified training seminars for: Testing, Web - Testing, and Testing Object-Oriented Software.
• Extensive experience with Agile, SCRUM, CI/CD.
• Experience with .NET, SQL, SOAP UI, ETL, Visual Studios Team Services, Salesforce, Git, Cucumber, Selenium, HTML, XML, and test automation.

PROFESSIONAL EXPERIENCE:

Software QA Lead

Confidential, Phoenix, AZ

Responsibilities:

• Working as the Confidential only QA resource, within an Agile SCRUM environment assisting approximately 20+ developers to apply Shift Left testing best-practices.
• Oversee and orchestrate the creation of automated Java Unit Test cases and REST API test scripts by internal developers.
• Manage the activities of integrating automates test scripts into build process via Git and Team Services.
• Responsible for grouping automated test cases into logical groupings i.e. functional area, Smoke, Regression, and End-to-End for execution at desired intervals.
• Assist Product Owners and Business Analysts to refine Acceptance Criteria and ensure all solutions are testable with a clear definition of “Done”. Leading the organization towards Test Driven Development and DevOps thru Continuous Testing principles. Perform manual and exploratory testing for domain knowledge.

QA Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Reporting directly to the Director of QA, independently managed delivery of QA activities over multiple domains within the Medicaid organization.
• Plan, manage and execute delivery of QA tasks in adherence to Confidential ’s established methodologies and processes.
• Support & drive initiatives to provide efficiencies and quality products to our end-customers.
• Ensure the quality of one or more applications including data, platform, functionality, and system interfaces.
• Collaborate with other areas of the Development organization to effectively develop the test framework to align with the business strategy and goals for the release.
• QA Manager overseeing QA team of approximately 15-20 members. Promote repeatability, reusability, efficiencies.
• Ensure every QA tester completes all QA artifacts and deliverables for each release.
• Provide estimates for testing efforts. Communicate with stakeholders, and senior management on the progress of the project goals, and testing objectives.

QA Test Lead

Confidential, Phoenix, AZ

Responsibilities:

• Managed various QA resources over multiple projects; responsible for creating test plans, test cases and test data sets.
• Familiar with all phases of testing; unit, integration, system/functional, regression, user-acceptance, & end-to-end.
• Extensive knowledge of verifying user-interfaces, database validation, data-mapping, ETL, & web-services testing.
• Assist with Operational Maintenance (OM) and researching issues in Production environment.
• Understanding of document repository, configuration management, and tracking individual work-hours against allocated project hours.
• Coordination of over 100 QA offshore & onshore team members.
• Ensure that quality processes are carried out through all phases of the Software Development Life Cycle.
• Estimate quality assurance required resources and effort. Develop and implement efficient and effective testing strategy. Strong, well-rounded experience leading or managing geographically dispersed software testing teams.

QA Test Engineer

Confidential, Tempe, AZ

Responsibilities:

• Testing telephony system in the AUDI A8 for the European market. Creating and executing test cases to verify proper functionality.
• System utilized BlueTooth wireless technology, GPS navigation and fiber optics for data transfer between devices. Defects tracked by Clear Quest and requirements developed and monitored in Clear Case. All test scripts developed and executed in Test Director 7.2.

QA Test Analyst

Confidential Tempe, AZ

Responsibilities:

• Assisted with creation of Test Cases and validation of functional and technical specifications. Worked on web-based applications for merchants and banks to reconcile daily debit card transactions. Collaborated with developers to trouble-shoot potential issues prior to release. Entered issues into tracking system then verified fixes. Adhered to the client’s established metrics for monitoring test performance and test reporting.

QA Consultant

Confidential, Phoenix, AZ

Responsibilities:

• Quality Assurance consultant for client’s web-based Service Request tracking system.
• Developed test cases and test scripts from Use Cases written by internal Business System Analysts.
• Executed test scripts and entered defects into tracking system. Development team utilized .NET technology with MS SQL database.
• QA department monitored 3 separate environments with each in a different phase of development; QA, Staging, and Production.
• Helped to establish standardized QA processes including templates, defect tracking requirements, and weekly test-cycle.
• Contributed to integration, functional, regression, and user-acceptance test efforts.

QA Consultant

Confidential, Phoenix, AZ

Responsibilities:

• Worked to implement quality assurance processes within the development of Interactive Media Response system.
• Created test plans, test scripts, and test reports to document test effort and progress.
• Collaborated with external development team to create Unit Test scripts.
• Verified functionality worked per Functional Specification and Detailed Design documentation.
• Developed test data set to ensure repeatability of expected results.

System Test Lead

Confidential

Responsibilities:

• Lead Tester for entire Test Department to ensure the quality of web-based and client/server applications.
• Extensive skill and expertise in software testing and the software development life cycle (SDLC).
• Prepared Test Plans, Test Metrics, Status Reporting and Final Test Reports.
• Monitored all test activities including writing and entering of defects into a tracking system, and supervision of team members participating in test activities.
• Developed automated test scripts that verified functionality worked as specified by written requirements.
• Worked with various database back-ends including DB2, Oracle, and MS SQL.
• Experienced with Java applets, cascading style sheets, PERL, CGI scripts and multiple servers within multi-tiered system architectures. Maximizing resources productively and effectively to deliver quality results.