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Qa Lead Resume



  • As a QA Analyst/Lead/Automation Test Engineer with 9 years of experience in developing Test Cases, Test Plan, Automation test scripts, reviewing code, maintaining function libraries using MTM, TFS, HP ALM, HP Quick Test Professional (QTP) and QC and on Client/Server, Windows and Web based applications in Agile and waterfall methodologies.
  • Experience in Education, Insurance (Health Care & Home/Auto) - billing and Claim processing, Telecom Billing (Call Rating and Provisioning), Supply chain management and CRM / SAP with strong Business and Functional experience. Lead last three projects, two with offshore team with great success. Very agile in adapting to new technologies and loves to work in a fast-paced environment. Produced excellent results working with teams and as an individual.
  • Experience in Information Technology with expertise in analyzing and understanding the business, technical and functional requirements to develop the Test Plans, Test Cases, Test Scripts and Test Strategies, Execution of tests and reporting defects of Client-Server, Multi-Tier, Stand-alone and Web-based applications with tools like HP ALM, Quick Test Professional, LoadRunner, Quality Center, Microsoft Test Manager (MTM), Team Foundation Server (TFS) and Microsoft Visual Studio.
  • Knowledge and understanding of full project/QA life cycle (SDLC and STLC) from requirement analysis to User Acceptance Testing (UAT).
  • Lead QA efforts in last three projects.
  • Good scripting experience in VBScript and QTP framework using HP/Mercury Quick Test Professional, developing function libraries in VB script for QTP, shared repository, Descriptive programming, recovery scenarios, data validation from QTP / VB Script.
  • Working knowledge with the offshore team with regards to code reviewing, and ensuring that the team follows our standard testing procedures.
  • Worked in Agile and Rapid Application Development environment and had been exposed to RIA technologies like Flash, Adobe Flex and Air.
  • Excellent knowledge of Version Control Systems (CVS) and Source Code Control Systems SCCS
  • Testing experience in Mainframe environment and JCL Jobs (Job control language).
  • Knowledge of SIP and XMPP messaging protocols
  • Understanding of network systems hardware and software practices and technology.
  • Excellent experience of VB script and in developing SQL queries and joins
  • Performed GUI Testing, Functionality Testing, Back-end Database Testing using SQL, Integrated Testing, Regression Testing, Positive, Negative, and Performance testing, Defect Tracking using Manual and Automation Testing techniques.
  • Proficient in UNIX and Windows operating systems, Shell scripts and used Putty and FTP for file transfer.
  • Attention to detail and ability to work in tight schedules and on different applications concurrently.
  • Have developed excellent professional and interpersonal skills by working independently and as a team.
  • Frequently Exploring for new ideas and technologies that would increase the efficiency of the product.
  • Ability to communicate and interact with team members and customers with ease and professionalism.
  • Excellent work ethic with attention to detail and the ability to work in tight schedules.


Languages: SQL, PL/SQL,T-SQL, VBScript

Automation Testing Tools: Quality Centre, HP ALM, QTP (Quick Test Professional), LoadRunner, SoapUI, Amazon Web Services (AWS)

Defect Tracking Tools: Test Director, Quality Centre(QC), Clear Quest, Bugzilla, QTest, JIRA, Team Foundation Server (TFS), Microsoft Test Manager (MTM)

Internet Technologies: VBScript, Visual Basic, XML and HTML, Javascript

Database Tools: SQL*Plus, SQL Loader, TOAD, SQL*Navigator

Databases: MS SQL Server, Mysql, MS Access, Sybase, Oracle, DB2 and Informix

Others: MS Office, Flash, Adobe Flex, Visio, Telnet, cuteFTP, XMPP, SIP

Operating Systems: Windows, UNIX


Confidential, FL

Environment: QTest, Oracle Transportation Management, IBM Cognos (Delivery Tracking System), OmniTracs Roadnet Anywhere, Mainframe, Windows, Java / J2EE, MS Office

QA Lead


  • Manage full QA lifecycle and manage requirements to identify scope of testing and user requirements.
  • Wrote, updated, executed and maintained the test scripts in QTest.
  • Raised bugs in JIRA and linked them to the Backlogs and test cases.
  • Lead full QA lifecycle for the Carrier to Pay and Roadnet Anywhere projects.
  • Coordinated with stakeholders for releasing builds into test and production environments.
  • Took ownership of QA initiatives and assisted Quality Assurance Manager in monitoring of test execution progress and issue resolution tasks.
  • Participate in Daily standups, Sprint planning, Review and Retrospectives.
  • Acted as a liaison between the technical and business teams.
  • Performed integration and exploratory testing tasks and queried databases to verify test data
  • Served as a QA lead.

Confidential, GA

Environment: Microsoft Test Manager (MTM), Team Foundation Server (TFS), .NET, HTML, Microsoft Dynamics, Amazon Web Services (AWS), Windows, Java / J2EE, MS Office

QA Lead, QA Analyst / Senior Test engineer


  • Designed, built and maintained story based test scenarios for different projects through business, functional, and technical methods.
  • Converted user stories into test cases in MTM. Created and managed bugs using TFS.
  • Performed integration and exploratory testing tasks and queried databases to verify test data
  • Took ownership of QA initiatives and assisted Quality Assurance Manager in monitoring of test execution progress and issue resolution tasks, by communicating with both onshore and offshore teams.
  • Lead full QA lifecycle of the Microsoft Dynamics CRM for Latin America project in Agile environment.
  • Tested both Android and IOS versions of Assurant mobile application for Mexico using physical devices and Amazon web Services (AWS) Remote access.
  • Tested extensively on different forms of mobile devices with various flavors of Android and iOS versions.
  • Prioritized test cases that need to be automated for regression using AWS. Reviewed the automated test results and logged the bugs or notified the automation Engineer to update the test scripts.
  • Adhered to departmental and organizational standards for all test cases included in the regression suite.
  • Trained and on-boarded new hires on the test execution practices.
  • Coordinated with stakeholders for releasing builds into test and production environments.
  • Provided metrics to management.
  • Served as a QA lead in several projects within assigned agile and waterfall teams.
  • Lead offshore team to ensure that day-to-day assignments are completed in timely manner, and follow company testing/automation procedures.

Confidential, MI

Environment: Quality Center 10 (QC), HP ALM, Quick Test Professional (QTP), Windows, UNIX, Java / J2EE, SQL Navigator, HTML, MS Office, JIRA

QA Lead, QA Analyst / Automation Test engineer


  • Converted test cases into test scripts in HP ALM/QTP. Ran all test cases via QTP both in test and production environments.
  • Performed story validation along with all tasks and bugs that are part of that story, in assigned agile team.
  • Wrote, updated, and executed test cases (both manual and automated) based on detailed requirements, high level designs, mockups, defects, and sometimes little to no specifications.
  • Identified and documented defects and inconsistencies in the functionality, usability, and performance of the software, using defect-tracking tools.
  • Redesigned automation frameworks based on project needs
  • Tested both Android and IOS versions of JSTOR’s mobile interface.
  • Interfaced with developers to ensure applications are designed to be ‘testable’ while ensuring tags, object id’s, component and page name standards are in place.
  • Ran automation suites via QC and evaluated results as builds are deployed to the test environment, ensuring bug reports are submitted and tracked accordingly.
  • Took ownership of QA initiatives and assisted Quality Assurance Manager in monitoring of test automation progress and issue resolution tasks.
  • Code reviewed the scripts written by fellow teammates and offshore team.

Confidential, SC

Environment: Quality Center 10 (QC), Quick Test Professional 10 (QTP), Windows 2000, UNIX, Java / J2EE,, Mainframe, HTML, XML, Informatica, Oracle

QA Analyst / Automation Test engineer


  • Manage full QA lifecycle and manage requirements to identify scope of testing and user requirements.
  • Generate artifacts and test Java web applications.
  • Plan complete system testing and regression testing.
  • Designed test scenarios per every release.
  • Updated the test cases as and when needed in Quality Center (QC)
  • Automate test scenarios and scripts for regression testing using Quick Test Professional (QTP).
  • Updated QTP scripts when changes occurred in the functionality of the application under test.
  • Execute performance testing and analyze application behavior.
  • Create test cases, test scripts, test data files, and traceability matrix.
  • Participate in defect triage meetings.
  • Prepare summary reports and publish metrics to all stakeholders for further analysis.
  • Imported the data received through FTP using Filezilla and verified the data.
  • Automated the test results update process to QC with QTP by using OTA.

Confidential, Cincinnati, OH

Environment: Quality Center 10 (QC), Quick Test Professional 10 (QTP), Windows 2000, UNIX, Java / J2EE, Flash, DB2, OS/390, Tandem, Mainframe, CICS, JCL, COBOL, HTML, XML

QA Analyst / Automation & Performance Test engineer


  • As a QA Tester primarily involved in Quality Assurance and data integrity of the Internet Account Access, a web-based application.
  • Analyzed Business Requirement Document and Software Requirements Document for testing the application to develop test strategies.
  • Written Test plans for E-bill Payment and Transactions.
  • Designed and developed test plan, test cases based on Use Cases and User Requirements to validate the functionality of the application as per business logic
  • Developed Automation Framework for QTP, developed VB Script function libraries, used Object Spy to identify the properties of the objects,
  • Enhanced the test scripts through Parameterization, Actions, Checkpoints, Regular Expression, descriptive programming, recovery scenarios, data tables and conditional and Loop statements.
  • Connected Quality Center with QTP to schedule, manage and execute QTP scripts.
  • Converted manual test scripts to automated test scripts in Quick Test Professional
  • Extensively used QTP tool for automating regression suite.
  • Developed Test Data and loaded in Data Tables (Excel Sheets) to conduct Data Driven Testing using QTP
  • Tested the functionality of the billing calculations based plans, features. Executed batch jobs, Unix shell scripts,
  • Tested web applications, which were developed in Flash, Java, J2EE, and Webservices using SoapUI.
  • Executed LoadRunner Virtual user generator (VUGen scripts) in Controller and analyzed the results in report tool.
  • Tested the application for compliance with Business Rules and User requirements.
  • Interacted on a daily and weekly basis with the Business and Development teams to understand business requirements and defect fixes.
  • Performed manual testing of the application for functional and Interface validations.
  • Executed SQL queries to verify data integrity with backend database.
  • Identified the application defects using Test Director and coordinated defect resolution with developers.
  • Prepared daily status testing reports in MS Word and sent to QA Manager.
  • Participated in QA meetings and discussed Enhancement and Modification Request issues.

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