SUMMARY:

• Seeking a challenging and rewarding position as a QA/Software Engineer, with a strong will to prosper in any assigned duties.
• Passion to quickly learn and adjust to new environments and technologies.
• Extensive training and advanced knowledge in software testing procedures and theories.
• Able to work independently and in team environments.
• 4 years of total experience in Manual and Automated testing of Client Server, Web Applications and Database server as QA Analyst.
• Extensive knowledge of testing procedures, and Quality Assurance standards.
• In - depth knowledge of system development, business process, and testing life cycle
• Detail oriented with strong troubleshooting skills
• Ability to communicate proficiently
• Proficient in writing Test Plans and Strategies by following different QA Methodologies ( Vmodel, Waterfall, Agile methodology)
• Working knowledge of web technologies such as HTML and XML.
• Comprehensive knowledge of Unit Testing, Black Box testing, Regression testing, Integration Testing, System Testing and User Acceptance Testing (UAT).
• Worked in SQL, Toad, and database connectivity for back-end testing.
• Knowledge of Web Servers, Database Servers and Client Servers.
• Knowledge of HIPAA insurance regulations and claim processing.

TECHNICAL SKILLS:

Operating System:, Windows

Languages: Oracle SQL,VB script

Testing tools: Microsoft Excel, ALM Quality Center, WinRunner, QTP, LoadRunner, SOAP UI, ClearQuest Tool

Testing skills: Test Cases, Plans & Scripts, Defect & Bug Discovery, Regression Testing, Tracking, Logging & Reporting

Other tools: Microsoft Visio,Power Point, Excel, Sharepoint,MS Office

Industry Knwoledge: Insurance, Medical Service Provider, Finance

PROFESSIONAL EXPERIENCE:

Confidential, Chesterfield, NJ

QA Tester

Responsibilities:

• Analyzed the system and business requirements thoroughly.
• Identified gaps in Business Requirement Documents (BRD) and System Requirement Specification (SRS) documents.
• Ensured that all problems and clarifications are identified at the initial stage to save time.
• Create business test scripts and facilitate Business Acceptance testing.
• Created Test Plan and Test Cases for the JAVA Project based on Specs in Quality Center, Excel,Word.
• Maintained requirements traceability matrix.
• Handled status reporting of test results to senior QA.
• Coordinated with business process team to support business activities.
• Ensured that the testing follows standard QA guidelines and procedures.
• Consulted with Development and Business Analysts to identify test data.
• Attended meetings and discussed with Development team about resolving various production issues and application defects.
• Reported new Bugs and tested the fixed bugs and closed them successfully in QA Environment
• Ensured delivery of software that meets quality standards and responsible for reporting QA Metrics.
• Assigned responsibilities of participating in test planning and in counting software defects
• Performed the tasks of evaluating software testing process and participate in various IT testing activities.
• Utilizing SQL in establishing the baseline data and backend testing.

Confidential, Hopewell, NJ

Technical Delivery Manager

Responsibilities:

• Managed the HRIS roll out for the incident management process (Release Management), resulting in an efficient ticket solving system.
• Analyzed the problems in the incident management processes
• Liaison between the client (Business) and the technical teams
• Gathering Business Requirements and Translating Functional Requirements to Technical Requirements
• Participated in UAT to ensure Product Delivery and Quality
• Coordinated and Managed training exercise (User)

Confidential, Chesterfield, NJ

Junior QA Tester

Responsibilities:

• Using BRD documents, reviewed the system and business requirements thoroughly.
• Worked with Project manager and BSA to raise PCR for the gaps identified in BRD.
• Ensured that all problems and clarifications are identified at the initial stage to save time.
• Automated the test cases using QTP Tool and did regression testing.
• Used Load Runner for performance and stress testing.
• Tested client-server application developed in Microsoft .Net framework and opened bugs using, internal bug reporting tool “Clear Quest” and kept track of existing bugs until it is resolved.
• Test Cases and Test plans had been created for the Project based on documents (TRD and BRD) in Quality Center, Excel,Word.
• On a regular basis, handled status reporting of test results to seniors.
• Worked with business to understand their process, and prepared test cases to satisfy business needs and ensured business process is working efficiently.
• Participated in meetings with business users and Project management team to support business activities.
• Worked directly with developers to resolve testing issues by following defect tracking and change control procedures.
• Consulted with Development team and BSAs along with business to identify test data.
• Reported new Bugs and tested the fixed bugs and closed them successfully in QA Environment before application went to UAT environment.
• Ensured delivery of software that meets quality standards and responsible for reporting QA Metrics.
• Participated in internal QA team meeting to create a standard process and manage internal work load.
• Helped in emergency release and met deadline to deliver quality product successfully in production.