SUMMARY:

• IT Professional, Project Lead and Quality Assurance Project test lead with ten plus years of software testing experience.
• Coordinating with Developers, External Vendors, UAT testing teams, Architects, Business analyst, Senior Management and Project Managers driving projects to completion within estimated time frames, keeping high standards of quality and maintaining required documentation for Audits. Experienced leading testing teams, mentoring Jr.
• Testers and administering end user training.
• Report creation and running, via Crystal and as well as sql queries.
• Predominantly manual testing background with exposure to multiple testing tools including Quick Test Pro, Load Runner, Confidential Quality center/ALM and Confidential suites.
• Excellent communication skills and a solid track record of interfacing with professionals at all levels.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro, Load Runner, Confidential Mercury Tools, Confidential Quality Center/ALM, Rational Testing Tools - Clear Quest and Clear Case and Rational Pro, Kintana, Confidential PPM, Jira, Sharepoint

Operating Systems: Windows NT/95/98/00 and XP and Vista, Confidential Mainframe, UNIX, Linux, Solaris Sun

Languages and Applications: Legacy green screen and AS/400 testing experience, COBOL 3270, SQL Devleoper and profiler, Oracle EBusiness suite, Caf, Exceed, CGI, QTI, C++, JCLs, PL/SQL, HTML, XML, Shell Scripts

Databases: TTSO databases-and database servers (ICF/ISPF/DSM), DB2 databases, SQL2005, 2008 and 2010, Access, Oracle DB and Database Servers, Lotus notes databases, Relational and Object oriented databases design theories

Other Software: Microsoft Office, Word, Excel, and PowerPoint, Internet Explorer, Outlook, Visual Studio, SQL Server 2000,2005 and 2008,Oracle Sql Developer, Oracle applications, Front end client server applications, GUI screens, Compuview navigator, Web based URLS/.NET, Mainframe sessions, JAVA, UNIX application servers, Crystal, SQL Server Reporting services, SQL server agent jobs. EDI import and export transactions-834, 835, 278, 270/271, 276/277, 820, and 837, X12 Data Generator, Web services\SOA

PROFESSIONAL EXPERIENCE:

Confidential, NJ

QA Test Lead

Responsibilities:

• Assignment at Confidential for their Credit Card Services, Chase Pay mobile app program
• Estimation of work efforts through portfolio management and then again once requirements have been established.
• Managed testing cycle for Large projects which included offshore and onshore teams
• Handled Risk analysis and mitigation plans
• Ran metrics to report to upper management
• Worked as a Requirements analyst as well as QA test lead
• Projects were multi applications, Customer Mobile apps to Customer services staff front end gui, as well as downstream and db testing and performance testing.

QA Project Lead

Responsibilities:

• Assignment at Nationwide for their Commercial lines division
• Managed testing cycle for Large projects which included offshore and onshore teams
• Handled Risk analysis and mitigation plans
• Ran metrics to report to upper management
• Worked as a Requirements analyst Lead as well as QA Project lead to two high profile projects.
• Projects were multi applications, front end as well as down stream

Quality assurance. Management

Responsibilities:

• Assignment at Confidential for the Indiana Medicaid account
• Drove project to complete deliverables within designated timelines
• Lead a team of six testers to test the implementation of five internal interfacing applications to their core application for a major implementation
• The areas included a front end Web portal-Compete product which utilized Web Services\SOA, EDI file processing-Biz talk server, X12 Data Generator and Edifecs, Web based Care management app, Document repository-OnDemand, SharePoint site, and a K2 Black Pearl Workflow rule engine, External Interactive and Inbound\Outbound interfaces; which consisted of web services\soa, vpn port connections, flat file, and xml transfers
• Test data focus group lead which consisted of consultants and Confidential full time employees. We utilized Oracle Sql developer to write queries to mine test data out of the database.
• Held Test plan walkthroughs and worked with external customer to obtain signoffs on test plan and test cases.
• Served as a backup to the consulting firm’s onsite test manager
• Ran functional testing meetings.
• Worked with testers to bring them up to speed quickly on the tasks at hand.
• Met aggressive timelines and milestone dates.
• Assisted test data analysts with job aides on installation of tools and helpful Sql hints
• Assisted and trained test data analysts on the Oracle table structure within the new Oracle database
• Worked closely with client to insure that system met functional requirements
• Worked closely with business analyst and state team to close gaps in requirements.
• Worked with state test team and external vendors on state and federal interfaces.

Data Specialist Project Lead

Responsibilities:

• Workload coordinator for Data Team
• Creation of Reports for external and internal customers utilizing SQL queries, SQL Server Reporting services, and Crystal
• Eligibility loads into the SQL database using EDI 837 files utilizing Access Database connections to load new data into the tables.
• Eligibility loads into the SQL database using EDI 834 files utilizing SSIS job to load new data into the tables.
• Coordinate data updates with Provider, Contract and Claims processing teams
• Updating current data within the database tables
• Build and produce Shadow claims processes for State processing for Medicaid claims
• Run SQL Server Agent jobs for automated data loading processes
• Can build and update simple, medium and complex SQL queries
• Audit data for accuracy

QA Senior Technician

Responsibilities:

• Handled incoming security/access requests to front-end applications and backend databases - DB2 Confidential groups and tables, Datasets-VSAMs as well as backend developer tools such as Confidential database tools and Mainframe session TSO tools.
• Troubleshoot any access issues.
• Handled the service mailbox for troubleshooting of issues that Developers and Quality Assurance team would have with SQL errors on the DB2 database.
• Coordination of the refreshes of any tables within the DEV and QA environments for which there where 3 paths that covered the release cycle for major and minor releases into production environment.
• Handled the error logs/cleanup files from our daily back fill JCL jobs that would update new versions for DB2 table structures and programming code.
• Worked with developers and Database Senior Administrators to have the above corrected.
• Promoting of code through endeavor libraries for the different testing environments as well as the performance, and preproduction environments.
• Troubleshoot SQL Server errors and analyzed the queries for errors.

Quality Auditor

Responsibilities:

• Center of Excellence team for Confidential Quality Center auditing
• Auditor for the controls of testing standards.
• Assisted with the enforcement of system development life cycle company standards that were based on Sox auditing standards for testing in development paths.
• Coached onshore and offshore testing staff by auditing documentation of their project testing.
• Worked with the testing staff by doing internal audits on production release projects before and after production release to insure that the project would pass Sox audits standards.
• Quality Center internal auditing of testing documentation to insure projects had what would be needed to pass Sox Audits.
• Mentored new QA staff on what was expected as far as testing documentation for the Software Development Life cycle

QA Project Manager/Delivery Lead

Responsibilities:

• Rational Clear Quest and Clear Case used in the archiving of defects, testing documents, Testing walkthroughs and signoffs.
• Developed and ran Regression suite and Project testing suites using Quick test pro and Load Runner.
• Responsible for testing deliverables and migration of coding enhancements to production environment.
• Reported daily statuses to upper management on progress statuses and defects.
• Responsible for resource ratios and budget management for the QA portion of the project.
• Application subject matter expert working closely with the application admin and the DBAs to solve database and application server problems by assisting in the analysis of the SQL query looping and timing out.
• Managed migration of code into Dev and QA environments.
• Worked closely with business to take the technical lingo and turn it into business lingo so the two areas stayed on the same page.
• Developed and maintained testing plans and scripts for projects that started or ended at the Web front end application that utilized .Net programming which interfaced with other company frontend and backend applications that included Oracle EBS/AS400 applications.
• Handled test plan and test script walkthroughs and obtaining signoffs from programming management and business users/operation’s management.
• Led triage meetings for defect priority and change control ratings.
• Executed manual test scripts that were included in the Unit, Integration and system test plans
• Coordinated the manual testing initiatives for UAT/User acceptance testing
• Analysis of requirements traceability from business needs-to functional design-to technical design-to unit testing- to integration testing-to system testing-to uat testing - to production release
• Manage resource allocations within estimates for milestones and team deliverables
• Mentored new QA staff on what was expected as far as testing documentation for the Software Development Life cycle