SUMMARY:

• 7+ years of diversified experience in Software Testing and Quality Assurance. Highly experienced in writing test - strategy, test scenarios, test plans and test scripts based on software requirement specifications according to the Business Requirement.
• Excellent in testing the application Structures and Functionality's for Black Box and Grey Box testing.
• Proficient in Manual Testing and Automation Testing on client/server, web-based applications with Quick Test Pro and Selenium.
• Extensive experience in testing Web based applications, Middleware applications on various Window and UNIX Environments .
• Experienced in SDLC Methodologies like Waterfall, Iteration, and Agile.
• Experience in analyzing business specification documents, developing test plans and defining test cases.
• Experience in the entire Software Development Lifecycle (SDLC) life cycle from requirements gathering to releasing to production.
• Experience in all phases of Software Testing Lifecycle with expertise in the Integration and Functional, User Interface, Regression testing and Smoke Testing.
• Experience analyzing test results and communicating via Bug tracking systems. Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude.
• Strong working knowledge on Relational Database Management Systems(RDBMS).Excellent communication and interpersonal skills.
• Strong Experience in writing and executing Complex SQL queries for Back-end testing.
• Involved in testing Web services to exchange data between different applications and different platforms using SOAPUI . Performed XML Validation on WSDL.
• Experience in generating Bug/Defect Reports, tracking the status of each defect (Open, Fixed and New) and analyzing the bugs using Quality Center, TFS and JIRA.
• Experienced in using web traffic inspecting tools such as Firebug, Fiddler.
• Worked on multiple browsers such as Chrome, Firefox, IE, Safari.
• Provided extensive Production Support in the implementation of patches and other code fixes. Managed multiple test projects within each application deployment wave by interacting with business and technical teams to ensure on time deliveries.
• Participated in balancing the scope, quality, schedule, resources, and risks project constraints.

TECHNICAL SKILLS:

Testing Tools: Site Minder, Quick Test Pro 10.0

Bug Tracking Tools: JIRA, Quality Center(ALM)

Test Languages: SQL, VB Script, XML.

RDBMS: MS Access, SQL Server 6.5/7.0

Operating Systems: Windows, Linux, Mac

Browsers: IExplorer8.0, 9.0, 10.0,11, Safari, Mozilla Firefox, Chrome

Internet/ Intranet: HTML, XML, VB Script, Unix Shell Scripting

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte

SQA

Responsibilities:

• Functioning as a SQA Lead for the multiple projects in managing offshore team and estimation planning of resources in the team based on the scope of work.
• Created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.
• Created detailed Test Artifacts like Test Plan, Requirement Traceability Matrix, Test Sizing, Test Results Summary Certification as part of the Release.
• As a QA Lead, participated in walkthrough for the evaluation of the test plan with the design and development.
• Performed hands on testing on different Modules of the Application by executing the Test Cases for Functional testing and Regression.
• Define, develop, and execute Automation Test Scripts using Java that leverage black and white box testing across functional and regression testing.
• Designed and developed Automation framework and maintained the code in GitHub and used continuous integration (Jenkins) tools to schedule the jobs.
• Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.
• Involved in Querying using SQL and updating records and validate database records as expected.
• Performed Backend Testing to verify the data integrity by passing SQL Queries.
• Participated in migration project scoping and planning using the AGILE process. Responsible for daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues, and update the Sprint Backlog on daily base.
• Involved in Sprint planning, Sprint Review Meetings, Retrospective meeting, Sprint release demo, Sprint fallouts and unplanned requirements
• Using JIRA tool to get User stories from Epics, backlogs, Sprint iterations.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.

Confidential

Senior QA Analyst

Responsibilities:

• Functioned as a Senior QA mentored and coordinated the teams and aid in effective team building and take responsibilities to complete the task in the speculated time for the various releases.
• Good experience in Coordinating with various teams like Backend, test Data, Product Owners, other QA teams in order to meet deadlines.
• Created and reviewed detailed Test plan, Test cases/Test scenarios for Manual Testing.
• Performed functional testing for various features like Appointment Center, Coverage and Costs, Pharmacy, Health Manager available on KP.org website.
• Participated in migration project scoping and planning using the AGILE process. Responsible for daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues, and update the Sprint Backlog on daily base.
• Involved in Sprint planning, Sprint Review Meetings, Retrospective meeting, Sprint release demo, Sprint fallouts and unplanned requirements.
• Performed End to End testing of the Complex features like Pharmacy, Appointment Center, Video Visits appointments.
• Extensively used SQL scripts/queries for data verification at the backend.
• Involved in Web Services Testing using SOAP UI. Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• Developed test cases, test scenarios and user flows for various types of handheld devices covering multiple iOS platforms. Tested on iPhone, iPad devices of all major iOS version.
• Developed test cases, test scenarios and user flows for Kaiser Native App called Flagship.
• Used HP Quality Center as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results.

Senior QA Analyst

Responsibilities:

• Used HP Quality Center/ALM as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results.
• Performed security testing using Site Minder test tool. Created test scenarios to check whether the users should be protected, authenticated and authorized to access the application.
• Performed End to End testing of the application, developed regression test scripts for Site Minder tool and executed them using QTP. Debugged the results and re execute the failed test cases.
• Performed web browser testing of the applications integrated into the CEO Portal and as new web server is added to the server configuration. Conducted Host file testing to verify each web server.
• Performed backend testing by connecting to LDAP servers using Putty. Used shell scripts to change user details like last login date, password, enable and disable.
• Involved in Web Services Testing using SOAP UI. Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• As part of compatibility testing, executed web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems.
• Developed test cases, test scenarios and user flows for various types of handheld devices covering multiple iOS platforms. Tested on iPod, iPhone, iPad devices of all major iOS version.
• Provided extensive Production Support in the implementation of patches and other code fixes. Managed multiple test projects within each application deployment wave by interacting with business and technical teams to ensure on time deliveries.
• Participated in balancing the scope, quality, schedule, resources, and risks project constraints.
• Provided leadership to team of 6 QA Analysts across web application development projects, performing QA resource planning, team training, and task assignment in alignment with project schedules.
• Played lead QA management role in SDLC; produced comprehensive system and functional testing project plans.

Technologies: Site Minder, Quality Center, Putty, Linux, QTP, MS Office, VB Script, Soap UI, shell Script

QA Analyst

Responsibilities:

• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web Portal.
• Worked in Agile model of Software Development Life Cycle. Actively participated in daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues, and update the Sprint Backlog on daily base.
• Extensively used SQL queries for data verification at the backend and wrote complex SQL queries to verify data in the target tables.
• Developed and maintained automated regression test cases in Selenium Web Driver. Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
• Strong experience in using Java classes to check the hypertext links, images, image links, broken links and standard properties of a web page.
• Involved in Testing Web Services using SOAP UI. Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Provided support for UAT testing as required for the application and Worked in JIRA to track the status of each defect and analyzing the bugs.

Technologies: Selenium, JAVA, JIRA, SQL, SOAPUI, XML, MS Office, Windows XP.