SUMMARY:

• Functional automation development experience using QTP, UFT, Zeenyx and Silktest.
• Performance development experience using Performance Center, LoadRunner, and SilkPerformer.
• ISQTB Foundation and Advanced Management Certificates courses.
• Full understanding of SDLC activities and related documentation.
• Experience in Agile and SCRUM.
• Valuable contributor to the successful implementation of multiple high visibility IT projects
• Proven technical and problem solving skills with the ability to be resourceful, creative and innovative.
• Successful at leading projects and managing colleagues in project initiatives.

PROFESSIONAL EXPERIENCE:

Software Quality Assurance Analyst

Confidential, Framingham, MA

Tools: /Skills: JIRA, Zeenyx, Selenium, Jenkins, Msft SQL, GIT, Java

Responsibilities:

• Bring Automated testing into the department. Inspire and contribute to process improvement initiatives including pathway to devops practices. Participate in all duties related to the testing of projects.
• Led the initiative to bring Automation into the department. Performed a POC of the best 3 automation tool options, including demos, cost and license structures and pros/cons. This led to the budget and purchase of a tool.
• Engineered and developed a working automation framework. Trained the team on automation principles and use of the framework to collaboratively create automated tests.
• Contributor to a QA process improvement initiative. Creating templates for testing documentation. Defect tracking. For manual testing. Creating reusable application based testing templates with validation tools designed to save time and provide more consistent and reliable results.
• As a member of a SCRUM team, successfully led and contributed to multiple high visibility project initiatives.

QA Analyst II / Technical Analyst

Confidential, Marlborough, MA

Tools: /Skills: QTP, QC, ALM, Zeenyx, SilkTest, SilkPerformer, Unix, SQL, Java, Websphere, Oracle, HTML

Responsibilities:

• Lead subject matter expert for QA automation, in large IT projects/initiatives.
• Build and grow a successful automation infrastructure by creating framework, documentation, procedures and other best practices.
• Participate in project meetings involving PMs, BAs, Testers and developers to track progress, adherence to project timelines and risk.
• Create a close relationship and trust with manual testers through the test process from creation of automation to handoff of automation to the tracking and reporting of results.
• Install and setup test harnesses and environments including security compliance of SPI.
• Release Management of code and documentation.
• Perform and assist with all SQA duties.
• Major contributor to the growth and success of the automation team including selection of automation tool, creation of the automation framework, estimation and strategy document templates, marketing of the value of automation.
• Lead on the automation of multiple projects including eCommerce, Oracle, Kronos and POS.
• Creation of QTP Hybrid Automation Framework focusing on ease of use, maintenance, traceability and custom reporting, coverage tracking around the integration into QC/ALM.
• Led a successful 3rd party Performance test from cross team coordination, environment setup, metric collection and database restores, running vendor scripts and compiling results. Worked as a subject matter expert to validate the integrity of the vender to making sure management got the tests and results that they were looking for.
• Contributed with technical solutions towards tracking quality metrics.
• Setup a foundation for automation and conversion of manual tests to automated test with the ability to identify between and track coverage.
• Created a process using MKS for entering and tracking bugs discovered from entry to completion and implemented into automation for report tracking.
• Applied automation and processes to other projects including workforce management and custom Storeweb applications.
• Created and completed a Performance project using SilkPerformer including Test Plan, scripting, testing, graphing and results reporting.

QA Performance Automation Engineer

Confidential, Framingham MA

Tools: SilkPerformer, Toad for Oracle, SSH for Unix/Linux OS, rhfUtil for MQ, Msft Project, Msft Excel

Responsibilities:

• Responsible for the creation of a project plan through Msft Project, estimating time and tracking progress through the lifecycle of the project.
• Work with the project managers and the development team to gather requirements and create Performance Test Plans.
• Use the SilkPerformer tool to architect, script and performance test projects to insure the integrity and scalability of the environment and its ability to handle capacity of each project.
• Participate in weekly meetings by providing input and performance status updates.
• Gather and analyse the results data. Create results documentation and use it to work with the IS team in the tuning and discovery of bottlenecks.
• Create a Performance Evaluation document. Gather the required approvals of the results.
• Participate in the go/no go live decision of each project.
• Took on a new architecture and technology for the company by stepping up and finding the necessary tools and techniques that allowed the ability to successfully test the system and to gather and report the results of the projects according to specifications.
• Worked closely with the environment architects to test, tune and debug issues that evolved during the creation of the new environment that would be used for a multimillion dollar project. Together we successfully set up and implemented the environment which became the production environment.
• Used Silk Performer to successfully script and run tests that mimicked all expected transactions for all projects. Scripted in a format that allowed the combination of tests to be run and could easily be used as a template for scripting all future projects. This significantly saved set up time and knowledge transfer.
• Successfully tested and implemented to production the new architecture along with three major projects. Many bugs, business process weaknesses, slow processes, record contention corrections, and tuning changes were made along the way that insured the success of the projects.

Software Quality Assurance

Confidential, Concord, NH

Tools: SilkTest, AS400 query and SQL tools, PVCS Version Manager(SCM), JBoss, Apache

Responsibilities:

• Provide Quality Assurance and Technical Support of a 3rd party AS400 product used by the company.
• Initiate and provide Quality Assurance for the complete Software Lifecycle of a new Java based home grown product the used to replace the AS400 product.
• Translate requirements and functional specifications into Test Plans and Test Cases.
• Perform all testing with the manual Test Plans and Test Cases.
• Discover, report, track, retest and close out any software deficiencies.
• Participate in code reviews with the development team for the initial programming and any bug fixes and new functionality.
• Participate in Version Control and promotion of software changes and bug fixes through the development, test and production environments.
• Use the Segue Silk Test tool to automate the Test Plans and Test Cases.
• Selected as the Lead Automation Engineer responsible for setup and programming for functionality, reliability and regression testing of a new Java Based product using Segue Silk Test.
• Part of a 3 person team which created and documented over 3000 pages of manual testing procedures to be used for the initial testing of the new Java Based product.
• Part of a new team which redefined the SQA department by using current SQA methodologies to create and implement a set of standards and practices. This included the formal creation of Design Specification Documents, Requirement Definitions Documents, Test Procedures, Anomaly Tracking tools and Release Engineering.
• Participated in successfully bringing the new software product from concept to production.
• Participated in the release of multiple projects across multiple platforms to meet the needs of clients and management.

Software Technical Support

Confidential, Natick, MA

Technologies and Skills: AS400, DB2, SNADS, FTP

Responsibilities:

• Technical Support of the software product to customers.
• QA testing. Analysis and discovery of software bugs.
• Distribution of software patch fixes to customers.
• Participated in three new implementations and customer upgrades via onsite consulting work.
• QA tested new functionality for compatibility prior to releasing to customers.
• Created a template used for entering and documenting resolutions that improved knowledge base search queries.