Quality Assurance Analyst Resume

SUMMARY:

4+ years of experience in QA environment, including test plan requirements, black box and regression testing.
Experience with multiple development and testing tools
Worked for leading Pacific Northwest businesses in operational, analysis and testing roles.

TECHNICAL SKILLS:

Experience with usage, execution, maintenance and testing of WTT, Visual Studio, Product Studio, Mercury Quality Center 9.0, SAP CRM, R/3, EBP; Visual Basic 6, C#, Java, Excel, SharePoint Team Server, ASP, HTML/DHTML, Visual Studio, VS.NET, ADO/ADO.NET, VB.NET, Oracle, ODBC, SQL Stored Procedures, T - SQL, SQL Server 2000, Linux/Unix, Windows 3.x/95/98/NT Workstation/Server/2000/XP/7/2008R2

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst

Responsibilities:

Gap Analysis Team: analyzed available documents (not including old test plans) to write over a thousand tests from scratch, split five ways, for Costco's member rewards application
Reviewed other team members' tests for full coverage or missing information
Gap Analysis Team s test coverage was confirmed superior to the original test teams coverage
After the stated goal of the Gap Analysis Team was completed, all five members stayed on to aid in executing these and other tests for the rewards application.
Executed manual tests using Mercury on SAP CRM and AS/400 system, including SQL database lookups
Executed manual tests with web page front end via Firefox
Recorded bugs and retested to eliminate

Confidential

QA Engineer III

Responsibilities:

Team Member of Windows Core Security testing team for Windows 7 Service Pack and Windows 8
Performed manual and automated tests to ensure stability and eliminate bugs for W7SP1 and W8
Completed testing for Windows 7 Service Pack 1 RTM
Testing areas focused on Authorization, Application Security, Sharing, Authentication, Credentials, Sharing and System Integrity
Gathered documentation for transition of Windows 7 to India using Sharepoint
Set up a private network for Unix/Windows cross - realm Kerberos authentication for team use, including building Linux boxes from the ground up

Confidential

QA Engineer III

Responsibilities:

Individual Contributing team Member of TSC testing team for MSFT Volume Licensing
Participated in information - gathering sessions to write requirements for testing the new website
Wrote SQL queries to gather results to compare to test data.
Used Product Studio to write scripts, test plans, and test full-scale web applications running over SQL Server and IIS.
Completed RTM for newest version of VL website.

Confidential

SAP Quality Assurance Analyst

Responsibilities:

Individual Contributing team Member of SAP QA testing team.
Participated in information - gathering sessions to write requirements for test.
Used Mercury Quality Center to write scripts, test plans, and test SAP applications as well as Confidential consumer website, and B2B websites.

Confidential

SAP CRM

Responsibilities:

Aided in Order Research for cancellations, returns, and other problems in customer, telesales and backoffice sales order entries.
Second - line support staff for Order Research.

Confidential

Systems Analyst

Responsibilities:

Led information - gathering sessions to determine the most efficient and correct way to calculate dollar values of components that make up item costs and profits.
Developed, wrote and executed SQL queries against an Oracle database to accumulate data, and used Excel for data reports and charts.
Error-tested the Contribution Profit internal website by manual means.