SUMMARY:

• Pioneered defect - free enhancement projects in complex user environments
• Identified 20% of 1,200 defects on a 10-person team - exceptional work ethic
• Highly effective Team Lead in a variety of functions - seamlessly assumed Business Analyst and Project Manager Roles in addition to testing & quality.
• Consistently recognized for delivering complex, high volume projects on time with exceptional quality.
• BS - Applied Science & Technology, RIT, Certified SCRUM Master

TECHNICAL SKILLS:

• Scrum / Agile; Scrum Master Certified
• Analysis; Beyond Compare, SQL query
• Defect reporting-Clear Quest, Support Flow,
• Folio, Team Track
• Test Case creation-Word, Excel, HP Quality Center.
• VB script, Java script for automation (Jr. level)
• Selenium IDE, Silk Test, Test Partner

PROFESSIONAL EXPERIENCE:

Confidential, Framingham, MA

Software Quality Analyst

Responsibilities:

• Freelance test of mobile and web based applications for GUI, functional and technical errors. Cross browser testing.
• Usability studies for new and established applications.
• Mobile testing tools include Mobizen, Android studio, aLogcat, Applause SDK. Confirmation testing for other testers’ bugs.

Software Quality Engineer

Responsibilities:

• Integrating phases of the SDLC; performed verification and validation for Immunohematology instruments used outside North America. This included a new printer, monitor, image capture cards, new version of main application and new add-on feature software. Checked requirements documentation, created test cases, reviewing test cases and gaining approvals from stake holders. Identified needed test resources, executed tests, wrote test summary, and catalogued all documentation of test data and images in notebook form for FDA review.
• Commenced change order documentation for the rest of the organization to initiate the change process.
• Performed data analysis, error tracking, image transfer support for large scale internal and external trade trial.

Lead Software Quality Analyst

Responsibilities:

• Delivered the companies first two defect-free projects.
• Established comprehensive software verification validation testing for TIAA-CREF communications, ensuring accurate correspondence in retirement plan changes serving universities and hospitals throughout the U.S.
• Conducted root cause analysis for process improvement: FMEA, Change Analysis, Events, Causal Factors. Defect reporting including pertinent sections of log files and sql query results displaying table contents provided to technical staff.
• Formulated black box specification-based testing of new components, system integration.
• RTVM high-level test case development with bi-directional traceability from product design, use cases.
• Created test cases, test suites, test summaries for enhancements, Junit test, and regression
• Testing operations include web services with SoapUI, Oracle SQL Developer; sql database query, WINScp Spark file processor, Support Flow, Folio (Fabasoft) agile and defect reporting, Jenkins, Putty (Linux on Oracle), MS Office such as Word, Excel, Outlook, Power Point, Access, Front Page, MS Project.
• Use of SQL to query database for result verification purposes.
• Performance testing with large files, capturing data from log files for performance development team review.
• Transitioned from RAD methodology on the web based GUI to Scrum / Agile team for back end testing.
• Acting backup Scrum Master for vertical team. Backup BA for enhancement requirement meetings developing user stories for 8 weeks each year.
• Automation of completed enhancements and regression testing: Selenium and JUnit javascript.
• Facilitated the on-boarding process by training / mentoring new testers. Trained new and off shore developers (Pakistan) in QA methodologies. Trained off shore ( Confidential ) QA manager and lead testers, coordinated testing and reporting of defects found by that team. Provided new test cases and updated test cases for regression testing for Congruent (Partner in Confidential ).

Lead Software QA Analyst

Responsibilities:

• Responsible for free style, integration, regression, and functional testing of all digital radiography software and hardware; supervised a crew of 4-6 technicians for QA and reliability testing (DR5100, 7100, 9000 and 7500) for B and C shifts.
• Work included GUI installation and test, embedded installation and test, and hardware test.
• Wrote new test cases and edited existing cases through ongoing product enhancements.
• Analysis, reporting, and demonstration of software problems; provided daily reports to engineering with screen shots, log files, and problem descriptions. Provided cross-platform validation of defects in daily reporting.
• Clustered machines and supervised performance testing of machine groups and cross - platform performance.
• Participated in daily meetings and worked closely with engineers from Rochester and Shanghai, China to resolve problems.
• Facilitated weekly meeting with Shanghai QA team to discuss defects, environmental issues, test case content, schedule and workload issues.
• Lead requirements review meetings tracing use cases to code, published a summary review for each meeting to fulfill CMM level 2
• Automation of regression testing with Silk Test and Test Partner using VB script.
• Provided reliability confirmation by observation at customer site.
• On-site monitoring user acceptance in Philadelphia, Charleston, and Syracuse.
• Defect verification and validation recordings in Clear Quest, HP Quality Center. Use of Minitab for data review.