SUMMARY

• A Certified Scrum Master, SAFE Scrum Master who is resourceful, detail-oriented, dedicated IT professional with demonstrated experience in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, Agile, Scrum, Kanban, Scrum ceremonies as Scrum Master. Additional proven proficiencies include project management, programming, SDLC, schedule management, migrations, troubleshooting, presentations, end-user support, data management, training and development, process improvement, as a senior application developer. Displays strong organizational and analytical characteristics in order to create optimized solutions and improve workflow processes.
• A highly motivated and innovative leader who empowers an organization to create top-notch and user-friendly technical environments while enabling optimal productivity.

TECHNICAL SKILLS

• Jira Confluence
• Bit-Bucket 
• Java 
• Java Batch Spring 
• HTML 
• Excel 
• Word 
• PowerPoint 
• MS Project
• SharePoint
• Cvent |
• RAD Eclipse 
• J2EE 
• DB2
• SQL 
• Spufi 
• Princeton
• PowerBuilder
• C..C.S.
• COBOL 
• EZTrieve
• SAS 
• GitHub
• Data Warehouse

EXPERIENCE

Scrum Master

Responsibilities:

• Facilitate standup for 4 dev teams that provide data analytic reporting to clients. Three teams using Kanban as they focus on both maintenance and new functionality. One team using Scrum as focus is developing a new marketing application to provide comparison data analytics.
• Help remove impediments blocking the team, facilitate meetings with distributed teams by geography and time zones, as well as functional responsibilities.
• Facilitate product demos, retrospective, team of teams meetings, backlog grooming and planning sessions
• Jira and Confluence used to track issues, communicate requested functionality, release notes, status of tasks project board/ decision logs

Scrum Master

Responsibilities:

• Scrum Master on a redesign of Web Application. Facilitated sprint planning, daily stand-up, sprint review and retrospective ceremonies, recorded burn down charts, team collaboration, and management status communications. Attended several Agile and Scrum Master Training Seminars. Facilitated scrum ceremonies as Scrum Master for patient referral tracking and reporting application.
• Shadowed Senior Scrum Master receiving agile coaching for a large scale project replacing large claims adjudication system.
• SR. Web Dev Specialist 2006-2014
• Led medical loss ratio project, collaborating with multiple teams providing solution to solicit and collect regulatory information from employers and report regulatory information to leadership team for government reporting.
• Supervised multiple development teams during redesign of external client-facing Web Eligibility system from legacy Java to portal functionality with new GUI.
• Supported marketing teams, involving use of Cvent, including how to create and maintain events, set up internal event calendars, create custom events and reports, and send invitations and reminder emails. Utilized Batch Java programming and Cvent API to pass attendance and event data to internal systems.
• Supervised/Led team creating processes to solicit Employers to enter Medicare Secondary Payer information and developed web application to record employer responses. Provided reporting to lead management.
• Prepared and discussed project documentation relevant to weekly leadership team stakeholder meetings.
• Developed project plan, task and team resource plans, and management status communications and led team of developers and testers through defect reduction workstream process.

Team Lead Automated Eligibility Processing

Responsibilities:

• Supervised/Led team of developers building Automated Eligibility Processing system, an online system to replace batch system to interface and create eligibility transactions for membership processing system.
• Managed project plan and task assignments for new development as well as maintenance of data, process, and system.
• Led team of developers to enhance system, providing refinement and more efficient data throughput solutions. Designed functionality and supervised programming staff to develop error-processing system, providing guidance and allowing inexperienced programmers valuable experience. Instrumental in analysis, design, and implementation of daily file processing to existing monthly process.
• Collaborated with business during SDLC, gathering requirements, providing analysis, and designing solutions for account-specific requirements and issues and new regulatory requirements.

Programmer Analyst Bluestar Membership Development

Responsibilities:

• Developed personal information, student certification, HIPAA Inbound, and member-list dropdown processes for membership enrollment system. Assisted others to develop member address, report request, and HIPAA Outbound processes. Maintained I.D. Card, member benefit, characteristics, Medicare, and task work queue processes. Collaborated with business to analyze, design, and implement solutions for HIPAA processing. Maintained account-level corporate product processing, HMO clinic eligibility list, Medicare Screen.