PROFESSIONAL SUMMARY:

• 8 + years of experience in Software Testing and Quality Assurance in HealthCare, Insurance, and Banking Domain
• Experience in all phases of Software Development Life Cycle (SDLC) and in different methodologies like Waterfall, V - model, and Agile / Scrum.
• Self-Starter and work very well with teams both onshore and offshore.
• Experience in creating Test Plan, Test Strategy, Test Scenarios, Defect Tracking, Management, and Reporting.
• Strong in Manual, Automation, Performance, Load, Security, Inter-Browser Testing using different tools and technologies.
• Proficient in creating Functional, Smoke, System, UAT, and Regression Test cases in Test Plan module of Quality Center/ALM.
• Ability to create different Automation Frameworks using QTP, Selenium etc. to meet the automation requirement of the business.
• Expertise in Test case design using Business requirements, Use Case, Functional specifications documentation, process models, and Business rules.
• Expertise testing in Agile / Scrum development environment executing Smoke, Functional, SIT, and Regression test cases.
• Proficient in documenting Quality Artifacts like Test Strategy Documents, Test Execution Reports, Traceability Matrix, Defect Root Cause Analysis, Test Exit Reports, etc.
• Created Requirement Traceability Matrix for each sprint to map it back to the use case and business requirement to ensure all business are covered with test cases.
• Performed System Integration and User Acceptance testing for mobile web applications in Agile environment on mobile devices inclusive of iPhone, iPad, Android, and Window Applications on multiple browsers.
• Experience in Java, JUnit/TestNG, Jenkins, Selenium, JavaScript, HTML5, CSS, Maven
• Experience in Selenium Web Driver + Java.
• Experience with Relational D Confidential base Management (e.g. Oracle, SQL, MySQL).
• Experience in using IDE tools such as Eclipse, Visual Studio, etc.
• Good Knowledge in Healthcare Transaction, EDI HIPAA X12 transactions (837,835,834,270/271,276/277) Inbound and Outbound 837 Institutional, Professional, Dental and Pharmacy Claims.
• Experience in EDI testing and Inbound/Outbound Claims testing.
• Experience in Testing HIPAA X 12 4010/5010 .
• Responsible for executing test cases in Test Lab module, creating and assigning defects in Defect module, mapped the requirement and the defects to the test cases
• Participated in daily and biweekly defect triage meetings with stakeholders to prioritize issues, identify root cause, and set deadlines for inclusion in the build
• Reviewed automation requirements for Regression testing and set up test scripts in QTP and Selenium.
• Excellent analytical, communication, written, organizational and interpersonal skills

TECHNICAL SKILLS:

Testing Tools: ALM/Quality Center, QTP, Selenium, JIRA, Clear Quest, Bugzilla

Database: Oracle, Microsoft Access, MySQL, SQL Server2005/2008, and DB2

Languages: Java, VB, C, C#, SQL, HTML, XML, CSS, JavaScript, .Net

IDE: Eclipse, Visual Studio

Microsoft Tools: MS office Suite (Word, Excel, PowerPoint, Visio), MS SharePoint.

Operating System: Windows 95/98//NT/2000/XP/7, UNIX, Mainframe

Browsers: Internet Explorer, Netscape navigator, Firefox, Chrome, Safari

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. IT Quality Analyst

Responsibilities:

• Develop Test Strategy and Test Scenarios after reviewing the Business Requirement.
• Create test cases for approved business use case and requirements for System and UAT testing in Agile SDLC Environment.
• Create and Own TestNG Automation Framework using Selenium with Java.
• Work with Developers, Project Managers, Business Analysts, Product Owners in all phases of SDLC for Test Case design, execution and Defects Resolution
• Use ALM as a Test Management Tool to create test cases, test case execution, defect management and generate test execution reports
• Perform Functional Testing, System Testing, Regression, and User Acceptance Testing (UAT) using both manual and automation testing.
• Log defects, link (duplicate/existing defects), report and retest Defects in Defect Module of HP ALM tool.
• Set up and execute regression testing and resolved errors prior to each cycle end.
• Perform Manual Testing to verify software functionality & business process meet business requirements using different Web Browsers.
• Perform Mobile devices Manual Testing to verify software functionality & business process meet business requirements in Perfecto.
• Create and verify Testing D Confidential using the application Customer Assistant (CA) and Member Profile User Interface (MPUI).
• Perform system and UAT testing in two different testing environments, production environment (High Availability), and production environment.
• Attend daily Scrum meetings, defects triage meetings and generated daily test execution progress reports.
• Experience in Mobile Manual/Test Automation (Perfecto Mobile).
• Work with stakeholders to identify feature level performance benchmarks and analyze response time.

Environment: ALM/Quality Centre 11.0, QTP, Browser IE 9/10, Firefox, Chrome, Safari, Perfecto, Agile, Scrum, HTML, Java, Web Services, Windows 10

Confidential, Chicago, IL

Sr. Quality Analyst

Responsibilities:

• Reviewed the Business Requirement and developed Test Strategy and Test Scenarios.
• Created test and test cases for approved business use case and requirements for System and UAT testing.
• Worked with Developers, Project Managers, Business Analysts, Product Owners in all phases of SDLC for Test Case design, execution and Defects Resolution
• Experienced in using ALM/Quality Center as a Test Management Tool to create test cases, test case execution, defect management and generate test execution reports
• Performed Functional Testing, System Testing, User Acceptance Testing (UAT) in Agile SDLC Environment
• Logged and Reported Defects using Defect Module of HP ALM/Quality Center tool
• Set up and execute test scripts in Selenium framework for automated regression testing and resolving errors
• Performed Manual Testing to verify software functionality & business process meet business requirements using different Web Browsers
• Attended daily Scrum meetings, defects triage meetings and generated daily test execution progress reports
• Experience in Mobile Manual/Test Automation (Perfecto Mobile, Appium)
• Performed Automation using Selenium with Java, JUnit/TestNG

Environment: SQL Server 2008, .NET, C#, SQL, UNIX, Mainframe, Windows XP/7/8, ALM/Quality Centre 11.0, QTP, Selenium, Browser IE 9/10, Firefox, Chrome, Safari

Confidential, Bloomington, IL

QA Analyst

Responsibilities:

• Analyzed Business Requirements, Use Cases & Functional Requirements to formulate test strategy and test scenarios
• Created test case in the test plan module of ALM/Quality Center for Smoke, SIT and Regression testing
• Executed System Testing and Regression Testing in Test Lab module of ALM/Quality Center and recorded the Actual test result
• Involved in the Test analysis, Test Strategy, Test plan Design, Test Case Creation, Test Evaluation of exit criteria and Test Closure Activities
• Worked in Agile and Scrum environment attended daily stand up meeting, up meeting, defect status meeting and Retrospective meeting
• Performed browser and operating system compatibility testing and their accessibility on mobile devices
• Performed SIT Testing for mobile devices such as iPad, iPhone, Android, and Windows devices in Agile environment
• Created defects in the Defect module of the ALM/Quality center for failed test cases and assigned it to developer
• Retested the fixed defects and closed the defects with comments
• Escalated the issue with QA lead and Development Lead for timely closure for blocking and high priority defects
• Extensively involved in reporting defects to the development team and in retesting

Environment: Oracle, JAVA, SQL, Windows 95/98/2000/XP, MS Project, ALM/Quality Centre 10.0, Jira, Lisa, Selenium

Confidential, Horsham, PA

QA Analyst

Responsibilities:

• Performed test planning and test strategy creation for incoming claims transaction set 837 and corresponding payment advice set 835
• Validated the 837 and 835 transaction files and ICD-9 and ICD-10 code sets to ensure d Confidential accuracy, mapping and ensure all required fields are populated accurately
• Worked on backend table changes for 837 hospital and medical claims in Facets using SQL.
• Worked in 837 Claims (Instructional, professional and dental), (inbound and out bound), 834 Enrolment, 820 Premium Payment, 270/271 Eligibility inquiry and Response, 835 Remittances and 276/277 Claims Status Inquiry.
• Involved in Facets Upgrade project for different transactions 834(Benefit enrolment), 835 (Payment), 837(Health care claim).
• Performed end to end claims processing System Testing from claims creation to the Release of the final claim
• Involved in the review of the functional specifications and use cases
• Involved in development and execution of Test cases by reviewing functional specification and business specification documents
• Involved in Test analysis and Design, Test Evaluation of exit criteria and Test Closure Activities
• Identified, analyzed and documented defects and inconsistencies in the requirements and code
• Extensive use of Quality Centre to plan, execute the test phases and defect tracking
• Set up and execute test scripts in QTP for automated regression testing and resolve defects and errors
• Test cases were designed for Black Box Testing and Boundary Value analysis was performed for verification
• Actively involved in review meetings and team meetings with the development and solution management team
• Developed Test cases to perform Functional, System and User Acceptance testing of the application
• Followed Agile QA methodology for the test lifecycle

Environment: Quality Centre 10.0, QTP, XML, HTML, and MS SQL Server 2005, Mainframe

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Reviewed the business requirement and developed test strategy and test scenarios
• Created test cases for approved business use case and requirements for System and UAT testing
• Executed the test cases in Quality center and documented the test results
• Created daily test execution report and shared it with the project team
• Opened defects in the Quality Center defect module and assigned it to the developer
• Retest the defect fix and closed the defects
• Worked with Business analyst and development team to resolve issues with the requirements, code and design
• Attended daily defect status call and created daily test progress report

Environment: Windows, VB, C#, .NET, ASP, Visual Basic 6.0, IIS, Quality Center, UNIX, Oracle, Quality Center 9.2

Confidential, Horsham, PA

QA Test Analyst

Responsibilities:

• Participated in discussions about business rules, functional requirements, business requirements, test scenarios and application testing with Business Analysts and Product Owners
• Involved in reviewing business and functional requirements to develop test strategy and test cases
• Responsible for creating Test effort estimates for a particular release.
• Involved in creating the UAT test scenario matrix, to include all the business and user related scenarios.
• Responsible for creating UAT, SIT & Regression Test cases in the test plan module of Quality Center 10.0
• Responsible for Test Lab setup & importing test cases from the test plan.
• Actively involved in Manual & Functional Testing, Smoke Testing, System Testing, Integration Testing, User Acceptance and Regression Testing for every new build released.
• Involved in cross-browser testing.
• Responsible for enhancing and version controlling of Test cases based on Change Requests.
• Responsible for Defect logging, Defect tracking & Defect Management in Quality Center 9.2
• Attended Daily Scrum Meetings, to discuss defects, progress, issues that need to be addressed and the best methods to fix issues.
• Attended Defect Triage Meetings and worked closely with software developers and business analysts to determine target release, priority & severity of open defects.
• Participated in generating Execution Reports, Status Reports, Defect Reports based on their priority, severity and status.
• Documented all the best testing practices followed for a particular release.

Environment: Quality Center 9.2, SOAP, SQL Server 2005, Waterfall, XML, HTML, JavaScript, Web Services, Windows XP

Confidential

QA Analyst

Responsibilities:

• Designed test cases for Integration, System, Retesting and Regression Testing.
• Executed test cases and reported the defects to ensure a bug free application by using Test Director.
• Extensively tested the Graphical User Interface components.
• Test Director was used for creating coverage between requirements and test cases and also for documenting and communicating test results.
• Modified test cases when changes in the application or on new build were made.
• Enhanced and modified the cases the test scenarios.
• Involved in development, testing and implementation phases of the project.
• Prepared user manuals, user training and support.
• Interacted with the system operators to get their response at the time of User Acceptance Testing.
• Participated in QA Team meetings and walkthroughs or weekly QA testing reviews.

Environment: Test Director, Win Runner, Visual Basic, Windows NT, Crystal Reports & Oracle